D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was booked in for a hour fitting front mudflats while we waited - you were unable to supply these when the car was bought. Took nearly 2 hours as your guys said was a ‘big’ job and the back wheels had to come off - really? I don’t think so. Not impressive to be fobbed off like this or kept waiting. V disappointing for our first experience of your service department and rethinking our service contract with you as a result.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review. Your feedback is important and allows us to ensure a continual improvement in the services we provide. We have discussed your comments with our service department who have advised that some of the additional time was due to there being excessive dirt on the underside of the vehicle. This caused a delay as they had to ask the valeting team to pressure wash the area before they were able to make a start on fitting the mudguards. We do apologise if this wasn't communicated with you and certainly hope we can be of service to you again in the future.

Posted 3 years ago

“Car serviced and MOT, great work by all the team. Barrie was without doubt , one of the most helpful people you could wish to meet. Great job, swift service on all levels , really make you feel at ease, wish everyone could take a leaf out of your teamwork. Well done. Mrs McConnell”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Mrs McConnell, Thanks very much for your review. It's great to hear how pleased you were with the service that you received from Barrie and the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Mrs McConnell, we appreciate your support.

Posted 3 years ago

“Took my car in for service and MOT today all sorted great service in at 08-15am out at 12-15pm great job gang well done .”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi George, Many thanks for taking the time to share your thoughts with us. It's great to hear how pleased you were with the service that you received from Barrie and the team at our Ashton dealership and we'll be sure to forward your comments on. Thanks again George, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Look after you from start to finish..thank you..”

Helpful Report

(Bradford) - Posted 3 years ago

Many thanks for your review. We're glad you had a 5 star experience.

Posted 3 years ago

“Bought from Colin Appleyards LTD for over 25 years always had great service from all departments. The after sales service is exceptional. Keep up the good work”

D. M. Keith (Colin Appleyard) Limited 5 star review on 30th June 2021

Helpful Report

(Bradford) - Posted 3 years ago

Hi Neil, Good to hear back from you and many thanks for your review. It's great to hear how pleased you continue to be with the service that you receive from us. Car looks great Neil and we wish you many miles of safe and enjoyable motoring. Thanks again for your review, we really appreciate your support and very much value your continued loyalty over all these years.

Posted 3 years ago

“Absolutely all about me not them Karl was great felt like I got what I wanted too thank you”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Paul, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great for us to know how pleased you were with the service that you received from Karl and we look forward to you receiving the same great service upon the delivery of your Suzuki Vitara. Thanks again Paul for your review, we appreciate your support.

Posted 3 years ago

“Excellent Service. ?Barrie was extremely helpful and friendly. Environment very clean and organised - sanitizer and wipes readily available”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thanks for taking the time to share your thoughts with us. It's great to hear you were happy with the showroom environment, being very clean, organised and sanitizer and wipes readily available. We are following government guidelines to ensure the safety of all our staff and customers. Your kind comments regarding the service that you received from Barrie mean a lot and we'll be sure to forward them on. Thanks once again for your feedback and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“I bought a lovely golf from Colin Appleyard, it was like new, cleaned and serviced to perfection. Amazing customer service and lifetime advice offered. Would highly recommend!”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Char, Good to hear back from you and many thanks for sharing your thoughts with us. It's great to hear how pleased you are with your new purchase and also the service that you received from Simon. Thanks again Char, we wish you many miles of safe and enjoyable motoring in your VW Golf and hope to be of service to you again in the future. All the best.

Posted 3 years ago

“Thanks to all the team at Huddersfield in service and sales in particular Steve Bagnall for helping me purchase my 2nd suzuki swift absolutely love !!!.......”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Joanne, Thanks very much for your feedback. It's great to hear how pleased you are with your New Suzuki Swift and also the all round service that you received from Steve and the team at our Huddersfield dealership, we'll be sure to share your kind words. We wish you many miles of safe and enjoyable motoring Joanne and would like to thank you for once again choosing Colin Appleyard.

Posted 3 years ago

“Excellent service the whole team we’re brilliant”

Helpful Report

(Bradford) - Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“Great service and friendly helpful staff”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Paul, Many thanks for your review. We're glad you had a 5 star experience and will be sure to share your comments with Barrie and the team at our Ashton dealership. Thanks again Paul, we appreciate your support.

Posted 3 years ago

“Excellent service as normal.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thank you for your feedback. We're very pleased to hear that once again you were happy with the service that you received from Mike and the team. As a company we pride ourselves on providing great customer service and it's nice to hear that you continue to experience this.

Posted 3 years ago

“Cracking service as always.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thanks very much for your review. We appreciate your support and are pleased to hear that once again you were happy with the service you received from us.

Posted 3 years ago

“Knowledgeable, efficient and friendly as usual.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thanks very much for sharing your thoughts with us. It's great to hear that once again, you received a 5 star service from the team at our Ashton dealership.

Posted 3 years ago

“Cannot begin to thank Jason Lee in the service department or anything other people who work in there you are always so kind and helpful you go above and beyond to help thank you so much.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Anne, Good to hear back from you and thanks very much for the glowing review. It's great to hear how pleased you were with the service that you received from Jason at our Bradford dealership and we'll be sure to share your kind words, they mean a lot. Thanks again Anne, we really appreciate your support and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Good and friendly service very happy”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Many thanks for your review. It's great to hear how pleased you were with the service that you received from Matthew and we very much hope you enjoy your VW Polo. Thanks again for your feedback, we appreciate your support.

Posted 3 years ago

“Very efficient service and pleasant staff. My MOT was completed within the time I was given. Very happy.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Dianne, Thanks for your review. It's great to hear how pleased you were with the service that you received from Barrie and the team at our Ashton dealership, we'll be sure to share your kind words. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“Great Service from staff. Very efficient check in, drop off and curtesy car pick up. All fully Covid secure. Car fully washed and valeted on pick up which was a nice surprise.”

Helpful Report

Posted 3 years ago

Hi Rick, Thanks very much for sharing your thoughts with us. We're glad you had a 5 star experience and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Fast, extremely efficient service. Could not ask for any more. I would recommend Colin Appleyard to everyone who is looking for a new vehicle and want a first class experience”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Steve, Thanks very much for sharing your thoughts with us. It's great to hear how pleased you were with the service that you received from the team at our Ashton dealership, we'll be sure to share your kind words, they mean a lot. Thanks again Steve, we're glad you had a 1st class experience and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Hi All I can say is thank-you and thank-you again, matthew was so amazing, he went above and beyond to help us during the purchase, great service and so very helpful, will deffo come back to you guys again. Thanks again Sue”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Sue, Thanks very much for your feedback. It's great to hear Matthew went above and beyond with the service he provided to you during the purchase of your Suzuki Vitara, we'll be sure to share your comments, they mean a lot. Thanks again Sue for your review, enjoy your new car and we look forward to being of the same great service to you in the future.

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews