D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received a fantastic friendly service from the guys at Colin Appleyard. I also had everything explained to me that they had done on my car. Thanks guys”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Shelley, Many thanks for your review. We're very pleased to hear that you received fantastic and friendly service from Barrie and the team at our Ashton dealership. Thanks again Shelley, we really appreciate your support and very much look forward to providing you with the same great service in the future.

Posted 3 years ago

“Car in for 62500 service, all was well from collection of car from home to delivery back. Upon looking at schedule spark plugs should have been changed but wasn't circled, on phone call was told due to low mileage of vehicle they wasn't changed,but was still charged for them, but thanks to Barrie,who refunded the difference with no hassle, apart from that, service was excellent”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi, Thanks very much for taking the time to send us your feedback. It's great to hear you were happy with the service that you received and apologies that we initially charged you for the spark plugs, this was a genuine oversight on our behalf and we're very pleased to hear that Barrie quickly rectified this. Thanks again for your review, we appreciate your feedback.

Posted 3 years ago

“Friendly efficient service - picked car up and dropped off when MOT'd - very happy!”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Sue, Many thanks for your review. It's great for us to know how happy you were with the friendly and efficient service that you received from the team at our Huddersfield dealership and we will certainly share your comments. Thanks once again Sue, we appreciate your support.

Posted 3 years ago

“A big thank you to Jason and his team. Year after year my wife and I go back to suzuki for our service and MOT needs, the reason is simple. The service we receive is second to none; quick, efficient, great communication and a quietly video to show you what's what.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Anthony, Good to hear back from you and many thanks for the glowing review. We're so pleased to hear that once again Jason and the team at our Bradford dealership have provided you with a great service. Thanks again Anthony for your review, we appreciate your support and very much value your continued loyalty over all these years.

Posted 3 years ago

“Jason always does his utmost to ensure that everything is ok. I’m happy with the service”

Helpful Report

(Bradford) - Posted 3 years ago

Hi, Thank you very much for the great review. We really do appreciate your feedback.

Posted 3 years ago

“Everything went very well and seemed a reasonable price.”

Helpful Report

Posted 3 years ago

Hi Gary, Thank you for leaving us a 5 star review, we really appreciate your support.

Posted 3 years ago

“We bought a new Ignis recently from the Keighley branch and were very pleased with the purchase and collection process. Things went very smoothly in these difficult times. Many thanks to Matthew and the team.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Sue & Mike, Good to hear back from you both and many thanks for your review. It's great for us to hear how pleased you are with your New Suzuki Ignis and also the service that you received from Matthew. Thanks once again and we very much hope you enjoy many miles of happy motoring in your new car.

Posted 3 years ago

“Customer service is second to none, always charged a fair price and the job is always done well, csnt fault this company in any way”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Marilyn, Thanks very much for leaving us a 5 star review. It's fantastic to receive feedback from you regarding your experience with Barrie and the team at our Ashton dealership. Thanks once again Marilyn and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Collected car serviced it returned it quickly. Friendly helpful staff thank you”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi George, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again George, we value your support.

Posted 3 years ago

“I always receive a good service my car was collected for a service. I received a brilliant service.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“Exceptionally poor Customer Service - total lack of interest and can obviously afford to turn Customers away. Totally disgusted.”

Helpful Report

Posted 3 years ago

Hi Amanda, We are sorry to see that you have only been able to leave us a 1 star review and we would certainly like to look into this for you. If you are able to fill in the form located at the following link we will ensure your comments are investigated - https://www.colinappleyard.com/our-company/feedback

Posted 3 years ago

“We bought a used car from Colin Appleyard in Bradford from Simon Morley, customer service was excellent and simon went over and above for us. We would definitely recommend anyone buying a car from them”

Helpful Report

(Bradford) - Posted 3 years ago

Hi, Good to hear back from you and many thanks for the glowing review. We're very pleased to hear how satisfied you were with the service that you received from Simon at our Bradford dealership and we will be sure to share your comments. Thanks again for your review, we really appreciate your support and very much hope you enjoy your VW Touran.

Posted 3 years ago

“Highly delighted with the service and attention to detail of Adam and his colleagues throughout our purchase”

Helpful Report

(Keighley Nissan) - Posted 3 years ago

Hi, Thanks very much for taking the time to share your thoughts with us. We're very pleased to hear how satisfied you were with the service that you received from Adam and the team at our Nissan dealership and we will forward your kind words on. Thanks again for your review and we wish you many miles of happy and enjoyable motoring in your Nissan Juke.

Posted 3 years ago

“The service we received from the team was excellent, with special thanks to Steve Bagnall , who went the extra mile for us and we can't thank him enough, as he made the whole process of buying a car in these strange times easy. The car is great and everything we wanted Thank you so much”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Bob & Ann, Good to hear back from you and many thanks for the 5 star review. It's great to hear how pleased you are with your new purchase and that it's everything you both wanted. We'll forward your kind words onto Steve and the team at Huddersfield and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Excellent, friendly service. Delighted with the collection & service provided. Reassuring that I can phone service dept with concerns. Thank you”

Helpful Report

(Bradford) - Posted 3 years ago

Hi, Thanks very much for the great review. We're so pleased to hear how happy you were with the service that you received from Jason and the team at our Bradford dealership and we very much look forward to providing you with the same great service in the future. Thanks again, we appreciate your support.

Posted 3 years ago

“Excellent service from friendly helpful staff, a pleasant experience whenever my car is serviced”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Joseph, Many thanks for the glowing review. It's fantastic to receive your feedback regarding your experience with Barrie and the team at our Ashton dealership and we will forward you kind words on. Thanks again Joseph for your review, we value your support.

Posted 3 years ago

“Great customer service yesterday for my M.O.T, brilliant follow up vehicle health check video, very helpful friendly team”

Helpful Report

Posted 4 years ago

Hi Judy, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“My car was serviced, MoT’d and returned quickly and efficiently. The vehicle was clean and shiny on return. The staff members that I dealt with were friendly, polite and working in a COVID sensitive fas.”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi Neil, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“Just bought a Suzuki Vitara from the dealership in Ashton. The staff here are great - nothing is too much trouble. Nick (our salesman) was really busy but he took the time to personally prepare our car. Also loved the box of chocolates - great touch”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Elaine, Good to hear back from you and it's great to receive your feedback regarding your experience with Nick and the team at our Ashton dealership, we will forward your comments on. Thanks again Elaine, enjoy the chocolates and we wish you many miles of happy motoring in your Suzuki Vitara.

Posted 4 years ago

“Great service as always, the video of the underside of my car was particularly good thank you”

Helpful Report

Posted 4 years ago

Hi Ray, Thanks very much for leaving us a 5 star review. We appreciate your support.

Posted 4 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews