D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff are so lovely and helpful and not pushy. Car was ready when stated, very good price, lovely car and amazing value! We also received a box of chocolates as a thank you which was a nice touch!”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Laura, Good to hear back from you and thanks very much for your review. It's great to know how pleased you are with your Suzuki Vitara and also the service you received from the team at our Bradford dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Laura, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your new car. Enjoy the chocolates.

Posted 2 years ago

“Excellent value for money backed up with a very courteous team”

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(Keighley Nissan) - Posted 2 years ago

Thank you for taking the time to send us your feedback. It's great to know how pleased you were with the service you received from us. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your review and we wish you all the best with your Nissan X-Trail.

Posted 2 years ago

“Ashton-under-Lyne dealership have just completed my Subaru Forester 36,000 miles service 😀 On inspection worn/damaged wiper blades were found by Technician Matthew by 09:00 Angela contacted and informed me - I was given a parts quote for 2 wiper blades as asked did I want them replaced Wiper blades were replaced during today’s service work I also requested that the 4 wheels/tyres be swapped front to back to even up tyre shoulder wear - No problem this work was added to job sheet Car health check video clip sent to me which highlighted all safety points and 4 wheels taken off car for swapping around and tread depth quoted All inspection/service work was carried out and completed by end of the day Excellent customer service by Angela & Barry plus workshop technicians +valet staff Cheers”

D. M. Keith (Colin Appleyard) Limited 5 star review on 7th June 2022

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Angela and Barrie at our Ashton dealership and we'll be sure to share your kind comments. We appreciate your feedback and we would like to take this opportunity to thank you for once again choosing Colin Appleyard to service your Subaru Forester.

Posted 2 years ago

“Colin Appleyard Suzuki Bradford are brilliant company a s always go the extra mile to provide TOTAL satisfaction. I have bought four cars from them and they are a pleasure to deal with. I trust them and know that they will always give a fair and honest report on any vehicle faults. Special mention has to go to the service department and especially JADON LEE who is always courteous and obliging doing what he says he will do in the least possible time providing a GREAT service that is sadly lacking in so many other companies. 100% from me with total satisfaction and ZERO complaints. I will absolutely be a returning customer and would highly recommend Colin Appleyard Suzuki!!”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Paul, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you continue to be with the service you receive from Jason and the team at our Bradford dealership and we'll be sure to share your wonderful comments, they mean a lot. Thanks again Paul, we appreciate your feedback and we value your continued loyalty.

Posted 2 years ago

“I have always used Suzuki Huddersfield to look after my vehicle & as always fantastic service from the guys in service department namley Steve & a young lady sorry forgotten your name..excellent customer service kept me update with the repairs on my vehicle & extremely professional in all aspects of the Colin appleyard/Suzuki customer care promise.& transparency.I was delighted with everything & would highly recommend Suzuki Huddersfield to all..Thank you to Steve & the young lady on the day..I will return as always for the care of my vehicle & the excellent customer care & service that is given by Suzuki Huddersfield.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you for taking the time to share your thoughts with us. It's great to know how pleased you continue to be with the service you receive from the team at our Huddersfield dealership and we'll be sure to share your kind words with Mike and Kaley. We appreciate your feedback and would like to take this opportunity to thank you for once again choosing Colin Appleyard, we value your loyalty.

Posted 2 years ago

“Reasonable service but in the past I seem to remember the car got valeted after it had been in for major repairs.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review. Your feedback is important and allows us to ensure a continual improvement in the services we provide. Firstly, thank you for once again choosing Colin Appleyard to maintain your Suzuki Ignis, we appreciate your continued loyalty and we would like to apologise that on this occasion your vehicle wasn't washed off after the maintenance was completed. We have raised this with Steve our Service Manager who in turn apologises and will be more than happy to arrange a time to wash off your vehicle. Please contact Steve or Mike on 01484 514954 opt 2 and they will arrange this for you. Apologies once again and we look forward to seeing you again in the near future.

Posted 2 years ago

“Took my car for new wipers and boot arms to be fitted and all done in 45 minutes. Very happy with the good service.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Suzanne, Thank you for your review. We're pleased to know you were happy with the service you received from Angela and the team and we'll be sure to share your comments. Thanks again Suzanne, we appreciate your feedback.

Posted 2 years ago

“Fantastic service as always, bought my first car from Huddersfield showroom 4 years ago and always brought it back for servicing and MOT ever since, recently part exchanged it with Steve Bagnall in Huddersfield and the process couldn’t have been better, love my new car, thanks so much to Steve and team, will always return and highly recommend”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you for your review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback and would like to take this opportunity to thank you for once again choosing Colin Appleyard.

Posted 2 years ago

“Absolutely fantastic service at Colin Appleyard Ashton Under Lyne. Brought my Vitara in for its service and the handing over process went smoothly. Courtesy car provided was suitable for my needs. The health check video the technician sent was useful and Matthew explained what needed doing in a clear way. Angela was fabulous as always and set me up with the value for money service plan for the next two years. My Vitara was handed back to me nice and clean after they had washed it. Thank you so much!”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Iffat, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the all-round service you received from Angela and the team at our Ashton dealership and we'll be sure to share your kind words, they mean a lot. Thanks again Iffat, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Great service and great staff”

Helpful Report

(Bradford) - Posted 2 years ago

Thank you for your review. It's great to know you were happy with the service you received from the team at our Bradford dealership. Thanks again, we appreciate your support.

Posted 2 years ago

“Was a great job”

Helpful Report

Posted 2 years ago

Thank you for your review. We're glad you had a 5-star experience.

Posted 2 years ago

“I’ve been coming here for 15+ years. Everyone’s really friendly and they provided brilliant service as always. Sent me a video of the inspection & kept me informed of what needed doing, cost etc. Thank you to the whole team.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Lynne, Thank you for your feedback. It's great to hear that once again you were happy with the service you received from the team at our Huddersfield dealership and we'll be sure to share your kind comments. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again Lynne, we appreciate your support and we value your continued loyalty.

Posted 2 years ago

“Service done quickly and on time. Staff are very pleasant and helpful.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Marie, Thank you for your review. We're pleased to hear you were happy with the service you received from us and that you found Barrie and the team pleasant and helpful. Thanks again Marie, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“My whole experience was very well organised I had a hire car. I was kept informed about the whole service. Everything was explained. All staff were friendly and helpful”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Mrs Plackett, Good to hear back from you and thanks very much for your review. It's great to know how pleased you were with the service you received from the team at our Ashton dealership and we'll be sure to share your kind comments. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Mrs Plackett, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Had Swift serviced recently,the whole process from booking, reminders, dealing with service desk staff on the day was seamless and pleasant, have dealt with the Bradford branch for several years now and always had excellent service,”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Mick, Thank you for your review. We're pleased to hear that once again you were happy with the service you received from the team at our Bradford dealership and we'll be sure to share your feedback with the team. We appreciate your review Mick and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“The best garage I have ever used. They treat you like a real person and not an inconvenience”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Kevin, Thank you for your 5 star review. It's great to know how pleased you were with the service you received from Barrie and the team at our Ashton dealership and we'll be sure to share your kind words, they mean a lot. We appreciate your feedback Kevin and we would like to take this opportunity to thank you for once again choosing Colin Appleyard to service your Suzuki Vitara.

Posted 2 years ago

“Did what they said in excellent time efficiently and pleasantly. Thank you”

Helpful Report

Posted 2 years ago

Hi Doug, Thank you for your review. We're pleased to know you were happy with the service you received from us and we look forward to providing you with the same great service in the future. Thanks again Doug, we appreciate your support.

Posted 2 years ago

“Good to deal with every step of the way be it sales, aftercare or service.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Tim, Thank you for your review. It's great to know you were happy with the all round service you received from the team at our Keighley dealership.

Posted 2 years ago

“I was contacted to remind me my service was due with a convenient time and date quickly arranged . Whole thing was efficiently completed in a professional manner. Very pleasant place to visit .”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your review and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“How many superlatives can I find? Excellent service when I bought my car from Matthew Lea. It was easy to book the car in for service, I received a text confirmation of the appointment and a phone call from Angela to confirm that the car would be collected at a specified time. There was a video report and a call from Barrie to say that a wiper blade needed replacement. A further call confirmed that the service was completed. The car was washed and returned looking great. It purred into action when we went out later. Each member of staff was most courteous. A pleasure to do business with Colin Appleyard Ltd. The standards mentioned in "About Colin Appleyard LTD" are not an empty boast!! I shall be back”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi John, Good to hear back from you and thanks very much for your glowing review. It's great to know how pleased you were with the all round service you received from the team at our Ashton dealership and we'll be sure to share your kind words, they mean a lot. Thanks again John, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews