D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“10 Star service from start to finish, Matthew was very good to us , he explained everything very well and the other team , we picked our car on time very happy with the customer service , definitely will recommend to our friends. Thank you so much.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Mrs Khawaja, Thank you very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the service you received from Matt and the team at our Bradford dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again Mrs Khawaja, we value your feedback and it's great to know you'd definitely recommend us. Enjoy your Suzuki Across and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“I am always satisfied with the service I receive and happy that I can still use your services.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Georgina, Thank you very much for your review. It's great to know how pleased you continue to be with the service you receive from Jason and the team at our Bradford dealership. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again Georgina, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Staff very friendly and helpful”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you for the 5 star rating of Colin Appleyard LTD. It's nice to know you found our staff friendly and helpful, we'll be sure to share your kind comments with the team. Thanks again, we appreciate your feedback and we hope you enjoy your Suzuki Ignis.

Posted 1 year ago

“Fantastic service from Chris and the team”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Paul, Good to hear back from you and thanks very much for your review. It's really nice to know how pleased you were with the service you received from Chris, your kind comments mean a lot, we'll be sure to share them. Thanks again Paul, we appreciate your feedback and we value your continued loyalty. Enjoy your New Suzuki Swace and we look forward to seeing you again soon.

Posted 1 year ago

“After a bad experience at a big car show room we decided to go to a dealership. We are so glad we did as we were greeted by Chris who was very helpful (and patient). We are very happy with our new car and we were asked about but weren’t pushed into the little extras sales people often try to sell. Would defiantly recommend this particular Suzuki dealership in Ashton. My parents had the same pleasant experience at this dealership last year.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Laura, Good to hear back from you and thanks very much for your glowing 5-star review. It's great to know how pleased you are with your Suzuki Vitara and we're very pleased to hear that you and your parents have both had pleasant experiences at our Ashton dealership. We'll be sure to share your feedback with the team Laura, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“We got there eventually in terms of the deal. Overall Steve provided a good service and the final hand over went smoothly. We would use the Keighley branch for service etc but as we live in Leeds the distance makes it impractical. Shame but would recommend the Keighly branch.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you very much for your feedback. We're pleased we were able to reach a successful deal and we're glad that your overall experience with Steve was a good one. It's a shame you won't be returning to us for servicing due to the distance, however, should the opportunity present itself we will be more than happy to accommodate your requirements. Thanks again, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your Suzuki Ignis.

Posted 1 year ago

“Once again fantastic service from the staff at Appleyard's. Ashley the salesman was new to the role but handled the change over efficiently and very friendly and the more experienced staff were on hand to assist if needed. Well done Ashley and thanks very much.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi David, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the service you received from Ashley and the team, we'll be sure to share your kind comments, they mean a lot. Thanks again David, we appreciate your feedback and value your long term continued loyalty. Enjoy your Suzuki S-Cross and we look forward to seeing you again soon.

Posted 1 year ago

“5 Star service from start to finish, Matt was patient and thorough and i came away very happy and am already recommending CA to friends .”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Steve, Good to hear back from you and thanks very much for your 5-star review. It's really nice to know how pleased you were with the service you received from Matt, we'll be sure to share your kind comments, they mean a lot. Thanks again Steve, we appreciate your feedback and it's nice to know you're already recommending us. Enjoy your Ford Ecosport and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Absolutely fantastic customer service always kept me updated on our order. Explained everything in great manor.”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you so much for the 5 star-review and for your kind words Samantha. We pride ourselves on providing the best customer service and it's wonderful to hear that we delivered for you. We're pleased to hear you were kept informed throughout the process and that we explained everything in great manor. Thanks again, we appreciate your support and we hope you enjoy your New Suzuki S-Cross.

Posted 1 year ago

“Great service from enquiring about the car and picking it up. When through everything with me to make sure I'm happy with the car. Ordered the suzuki swace on the 8/6/23 picked up today.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Paul, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the all-round service you received from Matthew, we'll be sure to share your kind comments. Thanks again Mr Brennan, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Swace.

Posted 1 year ago

“The salesman was very helpful, relaxed and not at all pushy”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Dave, Thank you very much for your 5-star review. It's really nice to know how pleased you were with the service you received from Richard, we'll be sure to share your kind comments. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Dave, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Ignis.

Posted 1 year ago

“Appleyards has to be the car dealership going because they make buying a car very easy . Dominic, John and Mathew sorted everything out for us explaining in detail, if you wanted to know anything you just had to ask. I have had five cars from them over the years and not once have I felt like I have been pushed into buying a car. No pushy salespeople ,excellent service staff and mechanics .”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Mr Redman, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know that once again you were happy with the service you received from us, we'll be sure to share your kind comments with the team. Thanks again, we appreciate your feedback and we value your long term continued loyalty. Enjoy your New Suzuki S-Cross and we look forward to seeing you again soon.

Posted 1 year ago

“Very good service very nice people who work there”

Helpful Report

Posted 1 year ago

Thank you very much for your review. It's nice to know you had a 5-star experience.

Posted 1 year ago

“Dealt with servicing and mot, keeping me informed at all stages, also car returned cleaned and tidy, good customer service”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Joe, Thank you very much for your 5-star review. It's nice to know you were happy with the all-round service you received from the team at our Huddersfield dealership, we'll be sure to share your feedback. We appreciate your review Joe and we'd like to take this opportunity to thank you for once again choosing Colin Appleyard to service your Suzuki Swift.

Posted 1 year ago

“Very Happy with my new car, Staff are excellent very helpful, 😁”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Patrick, Thank you very much for your 5-star review. It's great to know how pleased you are with your Suzuki Vitara and also the service you received from Matthew. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Patrick, we appreciate your feedback and we look forward to seeing you again soon.

Posted 1 year ago

“All the staff were pleasant,friendly and helpful.”

Helpful Report

Posted 1 year ago

Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 1 year ago

“Went for a service on my vitara. Had a few questions to ask and staff was very knowledgeable and gave me all help I needed. Very friendly and helpful.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you Justine for your 5 star-review of Colin Appleyard LTD. It's great to know you had a great experience with us when you visited for a service on your Vitara and it's nice to know our staff were happy to help with any queries and questions you had. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Justine, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“I was very happy with the support what I recieved when picking my new car up I will definitely be coming back to your company”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Chantelle, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the service you received from Nick and the team. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Chantelle, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 1 year ago

“Great staff as usual and excellent service on my car , absolutely love my Vitara”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you so much for your 5 star review. It's great to know how pleased you are with your Suzuki Vitara and also the service you received from the team here at our Keighley dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Matthew was very good and could not have been more helpful if he tried 10 points to him”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Susan, Thank you very much for your review. It's really nice to know how pleased you were with the service you received from Matthew, we'll be sure to share your kind comments, they mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Susan, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews