D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff at Colin Appleyards were lovely and completed my service and MOT as agreed.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you very much for your review. It's really nice to know how pleased you were with the service you received from Ewan and the team. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Very happy with my new car hope it as good as my previous 3 from you . Sale staff at Huddersfield great thank you Jon all queries handled effectively. Thanks”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Mr Moore, Good to hear back from you and thanks very much for your review. It's really nice to know how pleased you are with your New Suzuki S-Cross and also the service you received from Jon, we'll be sure to share your feedback. Thanks again Mr Moore, enjoy your new car and we look forward to seeing you again soon.

Posted 1 year ago

“Very happy with overall service/MOT AT Appleyards Bradford, no complaints at all”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Sue, Thank you for your feedback. It's nice to know you were happy with the service you received from "Team Bradford", we'll be sure to share your kind comments. Thanks again Sue, we appreciate your review and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Clear information with no fuss when buying and collecting. Everything made easy and ready on time.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Patricia, Good to hear back from you and thanks very much for your review. It's nice to know you were happy with the service you received from Christian and the team. Thanks again Patricia, we appreciate your feedback and we value your continued loyalty. Enjoy your Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Friendly fast and very very helpful keeps you update every step off the way”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Kaz, Thank you very much for your review. It's nice to know you were happy with the service you received from us. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 1 year ago

“We purchased our seventh Suzuki Car on 1st March 2023, another Vitara Appleyards must be doing something right for us to purchase another car from them . Well they are doing it right , we received a good deal through Ali and we were assigned to the excellent Sales Excutive that is Mr Jon Broadbent to sort the deal out . Praise is not enough for Jon who went the extra mile in providing essential info to us. Excellent customer service from Jon , efficient , good listener and straight forward. The vehicle was ready for collection on the prescribed time , excellent attention to detail on the vehicle by Jon. But what impressed us more was the following day Jon telephoned us to enquire how was the car ,any problems/questions . So thanks Appleyards again , another satisfied customer,thanks to Jon ,Ali and Florence .”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Robert, Thank you for your kind words and 5 star rating of Colin Appleyard LTD. We're delighted to hear that you are consistently satisfied with the service we provide and are pleased to have earned your custom for the seventh time. We value customer satisfaction highly and strive to provide an excellent service. Thanks once again Robert, we appreciate your feedback and we value your conitinued long term loyalty. Enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Good customer service. Quick and efficient annual MOT. Thank you!”

Helpful Report

Posted 1 year ago

Thank you for taking the time to send us your feedback. It's great to know how pleased you were with the service you received from us. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Service reception staff are polite, professional and extremely helpful keeping you informed on the progress of work on your vehicle. Prices are very reasonable with a service and MOT on my Grand Cherokee under £300”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you for the 5-star rating. We appreciate your trust and loyalty in returning to us for your vehicle service and MOT needs. We're glad to hear that you're happy with our polite and professional staff and that our prices are competitive. We look forward to continuing to provide you with the excellent service you expect. Thanks again, we appreciate your support.

Posted 1 year ago

“Always great customer service. I feel I can trust them to do a great job!”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you very much for your review. It's nice to know that once again you were happy with the service you received from us. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Friendly service , up front about costs of work required, flexible with courtesy car arrangements and quick turnaround for repairs”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Posted 1 year ago

“This was our third purchase from Colin Appleyard Suzuki in Huddersfield. The whole sales and financial team are a friendly and welcoming group of people. We had a specific brief when we purchased this car and the team managed to fulfil it with a great offer. Our salesman Karl was a pleasure to deal with. The reason we keep returning is you never feel under any pressure to buy. We had three visits before we purchased and walked away twice as the deal wasn't right for us at the time. Each time the sales team accepted these facts and eventually put a deal together which was right for us. i would highly recommend this dealership if you are in then market for a car.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Ian, Thank you for taking the time to share your thoughts with us. It's really nice to know how pleased you continue to be with the service you receive from Karl and the team and we really appreciate your loyalty in returning to Colin Appleyard for your third purchase. Thanks again Ian, we appreciate your review, all the best with your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Excellent customer service from Richard Bennett from start to finish when purchasing my brand new Suzuki Vitara. Excellent value for money for the vehicle specification. Great trade in price for my Suzuki Swift. The hand over was excellent explaining where everything is. Would certainly recommend to anyone.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Sandra, Thank you very much for your glowing 5-star review. It's really nice to know how pleased you were with the service you received from Richard and that the handover was great. We're also glad to hear you were able to get an excellent value for your Suzuki Swift and that your brand new Suzuki Vitara was a great option for you. Thanks again Sandra, we appreciate your loyalty in returning to Colin Appleyard LTD, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Extremely happy with the customer service received, as there is no pressure applied when viewing cars. The whole sales process was straightforward, offering good deals for their vehicles. This is my 3rd consecutive Suzuki I've bought, and they would always be my first choice if I was going to change my car in the future.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Julia, Thank you very much for the 5-star review. It's nice to know you were pleased with the customer service you received from Chris and that the sales process was straightforward. Thanks again Julia, we appreciate your loyalty, enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“All the team at Huddersfield are always helpful when I visit. A very friendly team. 👌”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you very much for your review. It's really nice to know that once again you were happy with the service you received from the team at our Huddersfield dealership. Thanks again, we appreciate you support and we look forward to seeing you again on your next visit.

Posted 1 year ago

“The customer service at Colin Appleyard Ashton-under-Lyne is excellent. All the staff are friendly & welcoming. The motability process has been seamless, with special thanks to Nick & John for all of their help & they really look after their customers. Choice of cars available is good & we weren't waiting ages for them to get the car to the dealership. Brilliant team & 👏 to Suzuki 😊”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Kirsty-Leanne, Good to hear back from you and thanks very much for your wonderful 5-star rating of Colin Appleyard Ashton LTD. It's really nice to know how pleased you were with the service you received from Nick and Jon and that you were happy with our Motability process and the selection of cars available. Thanks again Kirsty-Leanne, we appreciate your feedback and we look forward to providing you with the same great service in the future. Enjoy your New Suzuki S-Cross and we're here if you need us.

Posted 1 year ago

“They provided us with excellent customer service and helped us with any questions we had about our new car. We would definitely recommend them.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Glen, Thank you very much for your review. It's really nice to know how pleased you were with the service you received from Karl and the team, we'll be sure to share your feedback. Thanks again Glen, we appreciate your support and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 1 year ago

“We have no hesitation in awarding a 10/10. The service we received was extremely professional and polite thus our reward of 10. All the staff at Colin Appleyard were extremely polite and helpful and we are extremely pleased with our purchase and would not hesitate to recommend your services to other clients.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Peter, Good to hear back from you and thanks very much for your 5-star review. We're really pleased to know how happy you are with your Kia Venga and also the service you received from Steve and the team, we'll be sure to share your kind comments, they mean a lot. Thanks again Peter, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Went to look at a car at the Keighley branch. Unfortunately on this occasion a deal could not be agreed. Found John to be very honest and upfront. Although disappointed l was happy with the experience. Would recommend!”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi David, Thank you for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the service you received from Jon and that you would recommend us. Whilst on this occasion a deal could not be agreed, we do wish you all the very best with the purchase of your next vehicle and hope you will consider us again in the future.

Posted 1 year ago

“I have bought 3 cars from Colin Appleyards in the last 17 years. A Grand Vitara, a Jimmy and now an Ignis. Never had a problem in buying or or on service, and received value for money. The cars are dependable and trustworthy as are the staff. Better than any other makes and garages I have dealt with.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Bill, Good to hear back from you and thanks very much for your review. It's great to know that once again you were pleased with the all-round service you received from Jon and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again Bill, we appreciate your feedback and we value your continued loyalty. Enjoy your New Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“This was my first experience with Colin Appleyard but I don't think it will be my last, great customer service at the Ashton-Under-Lyne showroom big shout out to salesman Chris for whom nothing was too much trouble from my first enquiry to collecting my new S Cross Ultra today.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Harley, Good to hear back from you and thanks very much for your glowing review. It's really nice to know how pleased you were with your first visit to our Ashton showroom and the service you received from Chris, we'll be sure to share you kind comments, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Harley for your feedback, we appreciate your support and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews