D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Much more customer orientated than so many other dealerships with whom I have had dealings. You should offer training courses on how to do the job properly to other dealerships.”

Helpful Report

(Keighley Suzuki) - Posted 10 months ago

Hi Steve, Thank you very much for your wonderful 5-star review. It's really nice to read your kind comments and to know how pleased you were with the all-round service you received from us. As a family run business we do strive to provide exceptional service to all of our customers and it's nice to know you experienced this. Thanks again Steve, we appreciate your feedback and we hope your Suzuki Ignis brings you endless joy and unforgettable adventures.

Posted 10 months ago

“Staff were very informative and helpful I also appreciate the video”

Helpful Report

(Bradford) - Posted 10 months ago

Hi Jim, Thank you very much for your 5-star review. We really appreciate your support and are thrilled to hear about your positive experience with us. Our staff take great pride in being informative and helpful, so we're delighted to know that you found them to be just that. It's also nice to know that you appreciated the video. Thanks again Jim, we value your feedback and we look forward to providing you with the same great service in the future.

Posted 10 months ago

“Excellent service as usual”

Helpful Report

(Bradford) - Posted 10 months ago

Hi Ian, Thank you very much for your 5-star review. We appreciate your feedback and are delighted that once again you had an excellent experience when visiting our Bradford Service Team. Thanks again Ian, we value your continued support and we look forward to providing you with the same great service in the future.

Posted 10 months ago

“This was a new experience for me and Lewis talked me through every detail, making me feel at ease. I can only say my whole experience from Colin Appleyard, from start to finish, was very informative and helpful and I’m so glad that I chose this company to deal with.”

Helpful Report

(Huddersfield) - Posted 10 months ago

Hi Karen, Thank you so much for taking the time to leave us a five-star review and for sharing your wonderful experience with us. We really appreciate your kind words and are thrilled to hear that our team member, Lewis, provided you with exceptional service. We understand that purchasing a vehicle can be daunting, especially if it's a new experience for you. However, we are delighted that Lewis was able to guide you through every detail and make you feel at ease throughout the process. Your feedback regarding your entire experience with our company, from start to finish, being informative and helpful, makes us truly proud and we're delighted that you chose us to be your trusted partner in this journey. Thanks again Karen, enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 10 months ago

“Brilliant service from start to finish choosing and collecting my Vitara. You have a gem in Chloe - she steered us through the process seamlessly and has a great wealth of knowledge. Thank you to you all. I love the car and am looking forward to many happy miles motoring”

Helpful Report

(Keighley Suzuki) - Posted 10 months ago

Hi Ann Marie, Thank you very much for your outstanding 5-star review. We really appreciate your feedback and are thrilled to hear that you had a brilliant experience from start to finish while choosing and collecting your Suzuki Vitara. Chloe is indeed a gem and we're glad she seamlessly guided you through the process and shared her extensive knowledge. We're delighted that you love your new car and we hope it brings you endless joy and unforgettable adventures Thanks again Ann Marie, we value your kind comments and support.

Posted 10 months ago

“Good cheerful service from Steve. Part exchange price from Ali was acceptable. No trouble in recommending this dealership to anyone wanting a new or used car from them. Florence was also very helpful on initial contact. Let's hope the new owner's recognise what good people they have & give them an immediate raise.”

Helpful Report

(Huddersfield) - Posted 10 months ago

Hi Paul, Thank you very much for your wonderful 5-star review. It's really nice to know how pleased you were with the all-round service you received from Steve and the team at our Huddersfield dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Paul, we appreciate your review and it's great to know you'd have no trouble in recommending us to others. Enjoy your Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 10 months ago

“I was really pleased with the service. Staff were polite and efficient. I would certainly recommend them.”

Helpful Report

(Bradford) - Posted 10 months ago

Hi Paul, Thank you very much for taking the time to leave us a 5-star review. We appreciate your support and recommendation of Colin Appleyard LTD and we're delighted to hear that you were really pleased with our service. Our teams always aim to ensure a polite and efficient experience for our customers and it's a delight to know that's what you experienced. Thanks again Paul, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 10 months ago

“I’m delighted to leave this review, Chris and Dean have been fantastic. They are a credit to Colin Appleyard’s always available to speak to for help an advise. This made everything very smooth, we collected our new Subaru Crosstrek today. Thanks gents, I will definitely be recommending people to deal with Colin Appleyard in the future 😁”

Helpful Report

(Ashton-under-Lyne) - Posted 10 months ago

Hi Mike & Bev, Thank you very much for your glowing 5-star review. We really appreciate your kind words and recommendation. We'll be sure to share your feedback with Chris and Dean and it's great to know they made your purchasing experience smooth and enjoyable. Thanks again, we value your review, and we hope your Subaru Crosstrek brings you endless joy and unforgettable adventures.

Posted 10 months ago

“Great service”

Helpful Report

(Bradford) - Posted 10 months ago

Hi Martin, Thank you very much for your review. It's nice to know you were happy with the service you received from Dan and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Martin, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 10 months ago

“My experience at Colin Appleyards is 10 out of 10 the staff are so friendly and helpful I would definitely recommend them to anyone who wants to buy a car”

Helpful Report

(Huddersfield) - Posted 10 months ago

Hi Janet, Thank you very much for your glowing 5-star review of Colin Appleyard LTD. We really appreciate your kind words and are delighted to hear about your positive experience with us. We do pride ourselves on having friendly and helpful staff and it's great to know that they made such a great impression on you. Thanks again Janet, we value your feedback and it's nice to know you'd definitely recommend us. Enjoy your Suzuki Vitara (Looks Great) and we look forward to providing you with the same great service in the future.

Posted 10 months ago

“Customer Service was excellent! Jon who we dealt with was lovely, he was very knowledgeable about the car we wanted to purchase- unlike other car dealer showrooms, we weren’t put under any pressure to make a snap decision! The purchase price was in line if not slightly cheaper than other places He made the purchase extremely easy and we picked up the car within a couple of days”

Helpful Report

(Huddersfield) - Posted 10 months ago

Thank you very much for your wonderful 5-star review. We're delighted to know that our customer service exceeded your expectations. We do take pride in employing knowledgeable and friendly staff who strive to make the car-buying experience as effortless as possible and it's great to know that's what you experienced, we'll be sure to share your kind comments with Jon and the team. It's also nice to know that you found our prices to be competitive and slightly cheaper than other places. Thanks again, we value your support and we're very pleased to hear about your positive experience with Colin Appleyard LTD. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 10 months ago

“Our customer service was excellent. Nick Hughes at Colin Appleyard Ashton-under-Lyne was extremely helpful, professional and friendly. He patiently guided us through the process of buying a nearly new Suzuki swift with which we're extremely happy. This is the 4th suzuki car I've bought from Colin Appleyard and I'll definitely be returning to them when I need another car.”

Helpful Report

(Ashton-under-Lyne) - Posted 10 months ago

Hi Carol, Thank you very much for taking the time to leave us a 5-star review. It's great to know how pleased you are with your Suzuki Swift and it's also really nice to hear that you found Nick to be helpful, professional, and friendly throughout the process of purchasing your new car. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's a delight to know that's what you continue to experience. Thanks again Carol, we appreciate your continued loyalty as a Suzuki customer and your trust in Colin Appleyard LTD. Enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 10 months ago

“Really happy with the service and the purchase of my car from Colin Appleyards Ashton under Lyne. The 12 months warranty gives peace of mind too!”

Helpful Report

(Ashton-under-Lyne) - Posted 10 months ago

Thank you very much for taking the time to share your thoughts with us. It's great to know how pleased you are with your Suzuki Swift and the service you received from Chris and the team. We do take pride in providing excellent service and ensuring our customers have peace of mind, so it's great to know that the 12 months warranty has added that extra layer of reassurance for you. Thanks again, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your new car.

Posted 10 months ago

“Excellent service as always. This is my 2nd car from Appleyards in Ashton Under Lyne. They couldn't do more to make the whole process easy. They are a fantastic team that all worked together to make our visit go smoothly. I would recommend them to anyone. Thank you”

Helpful Report

(Ashton-under-Lyne) - Posted 10 months ago

Hi Nicki, Thank you very much for taking the time to share your thoughts with us. It's great to know that once again you had an excellent experience with Team Ashton and we're delighted to hear that our dedicated staff made the whole process effortless for you and provided fantastic service throughout the purchase of your New Suzuki Vitara. Thanks again Nicki, we appreciate your feedback and we value your loyalty. We wish you many enjoyable journeys in your new car and we look forward to providing you with the same great service in the future.

Posted 10 months ago

“Just purchased our seventh car from C.A. over a 25 year period. Service as good today as it was the first time and dealt with the original sales person Matthew Butterfield. Nothing but good things to say about this business, let’s hope it continues under new ownership DM Keith”

Helpful Report

(Keighley Suzuki) - Posted 10 months ago

Hi Rodney, Thank you very much for your glowing 5-star review. We're delighted to hear that our service has remained consistently excellent over the years and that you had the pleasure of dealing with our original salesperson, Matthew Butterfield. Thanks again Rodney, your loyalty and kind words mean the world to us. Enjoy your Suzuki Vitara, we'll be sure to share your kind comments with Matthew and the team and we very much look forward to providing you with the same great service in the future.

Posted 10 months ago

“Excellent customer service once again from all the staff at the Bradford Branch. Booked my car in for annual service/MOT and arranged for collection/delivery service. 100% recommend this company.”

Helpful Report

(Bradford) - Posted 10 months ago

Hi Amanda, Thank you very much for your wonderful 5-star review. It's great to hear that once again you had yet another excellent experience with our team at the Bradford Branch. It's always our goal to provide exceptional customer service and we're delighted that we were able to meet your expectations. Thanks again Amanda, we appreciate your positive feedback it's nice to know you'd 100% recommend us.

Posted 10 months ago

“Good friendly staff ,no pressure selling and very happy with our new car,Chloe has been very good in dealing with our purchase of our car .”

Helpful Report

(Keighley Suzuki) - Posted 10 months ago

Hi Malcolm, Thank you very much for taking the time to leave us a 5-star review. We really appreciate your kind comments and we're delighted to hear how pleased you are with your Suzuki S-Cross. Thanks again Malcolm for your feedback, we wish you many enjoyable journeys in your new car and we look forward to providing you with the same great service in the future.

Posted 10 months ago

“Booked in for a service extremely efficient and friendly staff service done in under 2 hours all good thanks”

Helpful Report

(Ashton-under-Lyne) - Posted 10 months ago

Hi Annie, Thank you very much for your glowing 5-star review. We really appreciate your kind comments and we're pleased to hear about your positive experience with us. It really is nice to know that you found our staff to be extremely efficient and friendly during your service booking and we're pleased your service was completed within 2 hours and everything went smoothly. Customer satisfaction is of the utmost importance to us and it's pleasing to know that's what you experienced. Thanks again Annie, all the best and we look forward to providing you with the same great service in the future.

Posted 10 months ago

“When looking for a new car I spend a lot of time researching. I visited several dealerships with my husband, looking, asking questions, getting in and out of cars and generally trying to find what would be best for us. I had a checklist which I carried round with me! From first stepping into Colin Appleyard (Huddersfield) I was impressed with the attitude of the staff: they were pleasant and approachable, but professional and knowledgable about the products. After our first visit, we returned for more information and arranged for a test drive. All went very smoothly. Communications were excellent. Nothing was too much effort for the staff. We are now enjoying our new car, confident that any queries we have will be addressed. In a nutshell, very impressed with Suzuki. Thank you Steve, Matthew and Lewis.”

Helpful Report

(Huddersfield) - Posted 10 months ago

Thank you very much for your kind words and for giving Colin Appleyard LTD a 5-star review. We're delighted to hear that you had such a positive experience with our dealership in Huddersfield and we'll be sure to share your feedback with the team. We understand the importance of finding the right car and we're glad that our team was able to provide you with the information you needed and arrange a smooth test drive. Communication is a key aspect of our customer service and we are pleased that we were able to meet your expectations in this area. Thanks again, we appreciate your review and we wish you many enjoyable journeys in your New Suzuki S-Cross. You can also rest assured that our staff will continue to be readily available to address any queries or concerns you may have regarding your new car.

Posted 10 months ago

“Excellent customer service from all the staff and team Colin Appleyards Bradford. Everyone went out the way to help you.”

Helpful Report

(Bradford) - Posted 10 months ago

Thank you very much for your fantastic 5-star review. We really appreciate your kind comments. It's great to hear about your excellent customer service experience with the team at Colin Appleyard's Bradford. Providing top-notch assistance is what we strive for and we're delighted that everyone went out of their way to help you. Customer satisfaction is our utmost priority and it's a delight to know that's what you experienced. Thanks again, we value your feedback and we look forward to providing you with the same great service in the future.

Posted 10 months ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews