D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All very efficient and business like very leased. Thank you.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“contacted to book mot/service,forewarned re pick up time ,contacted re work needed and cost ,contacted when car was on the way back, all work done with usual efficiency. no complaints ,all staff,i dealt with, polite informative and cheerful.”

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(Keighley Suzuki) - Posted 4 years ago

Hi Peter, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Peter, we really appreciate your support.

Posted 4 years ago

“Very pleased with the service and MOT. Impressed with the service video of my car”

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(Keighley Suzuki) - Posted 4 years ago

Hi, Thanks very much for the great feedback, we really appreciate it. Thanks again.

Posted 4 years ago

“Had the usual brilliant customer service when I brought my car into Keighley Suzuki branch to get the winter tyres changed”

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(Keighley Suzuki) - Posted 4 years ago

Hi Elisabeth, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we value your support.

Posted 4 years ago

“Friendly efficient service. No waiting around either on arrival or when I picked up my car. Thanks”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

Thanks Harry for taking the time to leave a review. We're really pleased you had a 5 star experience & hope to see you again soon.

Posted 3 years ago

“I have service and MOT for my car at Ashton-under-Lyne Always very pleased with the great service ,staff very helpful Very professional and polite 5 Star .Many thanks to the Ashton branch .”

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(Ashton-under-Lyne) - Posted 4 years ago

Hi Judith, Many thanks for taking the time to send us your feedback and leave us such a glowing review. We're very pleased to hear how satisfied you were with the service that you received from the team at our Ashton dealership and we will forward your kind words onto them. Thanks again Judith, we really appreciate your support and look forward to providing you with the same great service in the future.

Posted 4 years ago

“Good service from staff, especially coping with virus. Good service on car. All satisfactory.”

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Posted 4 years ago

Hi David, Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 1 year ago

“Excellent service picked up my car for me and dropped it off again. Sent me a video of the car being serviced.”

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(Bradford) - Posted 4 years ago

Hi Christine, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“My car was serviced and mot was done and was given a car wash very satisfied Thank you”

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(Bradford) - Posted 4 years ago

Hi Mr McCarthy, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support.

Posted 4 years ago

“Always friendly and useful staff, with great prices on vehicles, services and mot.”

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Posted 4 years ago

Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 1 year ago

“Very please with my service to the young man that pick up my car and returned to me and office service people all very pleasant well done.Joy”

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(Ashton-under-Lyne) - Posted 4 years ago

HI, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“the lady who contacted me about my service was rude and vague, at your service centre i did not feel very welcome at all, and the service was really expensive”

Helpful Report

Posted 4 years ago

Hi Mr Shaw, Thank you for leaving your feedback. We’re disappointed to read that you were unhappy with the service you recently received from Colin Appleyard. As with any complaint, we take them seriously and have looked into this further to address the points you made. We’re surprised to read you found our service personnel rude and vague, as this is certainly not the attitude we expect from our staff who have been working very hard the last 6 weeks to catch up with overdue appointments. You mentioned that you felt the service was expensive, however you were given a discount on the standard price for a second year (major) service, so we’re sorry to hear you felt you were overcharged. You’re welcome to contact us again if you wish to discuss this further by sending an email to enquiries@colinappleyard.com.

Posted 4 years ago

“Car booked in for 8am I arrived at 07-50 am car had full service +MOT, Got a call to say car needed 2 new tyres +2 wiper blades all work completed by 11 am . What a great service I’m totally delighted we’ll done Barrie & technician Paul Simpkins from George Sullivan ( customer )”

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Posted 4 years ago

Hi George, Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 1 year ago

“Even though I haven't purchased a bike from them, the guys couldn't be more helpful , because of shielding until October I decided to put on hold buying a bike , plus my wife works for the NHS and is my hero , so I bought her a cheap reliable car instead for now . She needed it ,doing more shifts . I received a magazine in the post and a follow up on my enquiry. I love the look of the white Husqvarna and if I was in a position to proceed would be contacting them . Very helpful people . Dave from Northwich Cheshire .”

Helpful Report

Posted 4 years ago

Hi David, Thanks very much for taking the time to send us your feedback and leave us a 5 star review. It's great for us to hear how helpful you found our motorcycle team to be and we will forward your kind words on. Thanks again David, we really appreciate your support and if there is anything further that we can help or advise with then please don't hesitate to come back to us. Take Care and all the very best to you and Mrs Brownbill.

Posted 4 years ago

“Mr D. Pomfrey has made a stressful decision easy. I am very grateful to Colin Appleyard for delivering my new car and at such a reasonable price and quick service! Thank you!”

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Posted 4 years ago

Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 1 year ago

“Great service from Colin Appleyard , special thanks for Tim , definitely recommend this dealer.”

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Posted 4 years ago

Hi Denis, Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 1 year ago

“Very helpful with no pressure to buy. Excellent to deal with.”

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Posted 4 years ago

“Excellent customer service, can't do enough for you but not pushy whatsoever!”

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Posted 4 years ago

“Tim was a great representative of you company, calm not pushy and does not make your trade in seem inferior. He handled my requirements very well and I was completely relaxed in his company. From start to finish he showed complete professionalism and tact. I spoke to one other sales man at you company and his arrogance put me me off at first he was the big I am and how many bikes he sold and how good he is and from a lot of experience in sales and buying I wasn’t happy at first, but then Tim come to the rescue and I have never had such a great job done. I would like to ask that someone high up in the dealer gets this and passes him a big pay on the back. He answered all my questions and took his time even though he had other people in the showroom he never once rushed or made me feel like my purchase didn’t matter. Fantastically done ✅ but now we have to wait and see what your after sales offers but so far a big thumbs up Nigel simpson”

D. M. Keith (Colin Appleyard) Limited 5 star review on 17th June 2020

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Posted 4 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews