D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took my car on for a service the staff were all very friendly and helpful and kept me informed on the progress”

Helpful Report

Posted 3 years ago

Hi John, Good to hear from you and thanks very much for your review. As a family run business we do pride ourselves on the service that we provide and it's great to know you had a 5 star experience. Thanks again John, we appreciate your support.

Posted 3 years ago

“Had a lovely experience with Ian Chittenden at Braford Suzuki. He was informative, chatty, and brilliant with our grandson. Thanks Ian.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Peter & Pamela, Good to hear back from you and many thanks for your review. It's great to know how pleased you were with the service that you received from Ian and we'll be sure to share your kind words, they mean a lot. Thanks again, we appreciate your support.

Posted 3 years ago

“I took my Subaru Forester into Colin Appleyard Ashton Under Lyne for an MOT test which was carried out very efficiently. I just waited whilst test was carried out and was provided with a hot drink. Thanks to Angela and all staff for a very friendly and excellent service. Andrew Skelly.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Andrew, Many thanks for taking the time to share your thoughts with us. It's great to hear how pleased you were with the service that you received from Angela and the team at our Ashton dealership, we'll be sure to forward your kind words on, they mean a lot. Thanks again Andrew, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Big job (cam belt) done fully and carefully, and need for work on brakes identified. Thank you. I was delighted also to have my recently neglected car very well cleaned inside and out.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Maurice & Kathleen, Thanks for your feedback and it's great to hear how pleased you both are with the service that you received from Mike and the team at our Huddersfield dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, enjoy the make over and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Car wasn’t up to standard. Your strap line on your wall isn’t used - just lip service. You provided a video with a colleague that a customer is unable to understand. Told your colleague on collection and just got “sorry about that” and a “I didn’t understand him either”. Wouldn’t recommend nor get a car from your company again”

Helpful Report

Posted 3 years ago

We are sorry to see that you have only been able to leave us a 1 star review and apologise if you were unhappy with the service that you received from us. We have discussed your comments with our Group Aftersales Manager who personally inspected the car and confirmed that the vehicle had been cleaned inside and out as part of the routine service that we provide, a full valet and polish is not part of our standard service. The video you received was to the quality we expect and we do apologise if you found this difficult to understand. Once again, we are sorry to hear of your disappointment and do hope we can be of service to you again in the future.

Posted 3 years ago

“Excellent service from helpful staff. The car had a scratch when we went to see it, which was pointed out to us by the salesman. We were assured it would be sorted when we picked up the car and it was.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Thanks very much for your review. It's great to hear how pleased you were with the service that you received from Matthew. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support and very much hope you enjoy your Suzuki Swift.

Posted 3 years ago

“Very happy everybody professional and thoughtful I’ve had a few new cars from Appleyards and will continue to buy new cars from you”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Many thanks for your review. It's great to hear how pleased you were with the service that you received from Matthew and the team at our Keighley dealership, we be sure to share your kind words, they mean a lot. We wish you many miles of safe and enjoyable motoring in your New Suzuki Swift and would like to take this opportunity to thank you for once again choosing Colin Appleyard, we appreciate your support and very much value your continued loyalty.

Posted 3 years ago

“This is my review based on purchasing a Suzuki vitara all grip from Colin appleyard Bradford showroom We was assisted by Mathew Hudson I can’t express what a polite person he really was he helped in every way possible and a person called adam Harrow dealt with our finances and the same an absolute credit too Suzuki the whole car buying experience was outstanding infact it was the most pleasurable buying experience I’ve had and my parents said the same of years dealing with car showrooms these boys deserve credit”

D. M. Keith (Colin Appleyard) Limited 5 star review on 23rd July 2021

Helpful Report

(Bradford) - Posted 3 years ago

Hi Jonathan, Thanks very much for your review. It's great for us to know how pleased you were with the service that you received from Matthew and Adam, we'll be sure to share your kind comments, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Jonathan, we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Booked a 1st service (check) at Ashton under Lyne Suzuki, and unfortunately also an estimate for a dented rear door. Barrie could not have been more helpful, and as usual all members of staff were helpful and friendly.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Peter, Thanks very much for taking the time to leave us a 5 star review. We're really pleased to hear that once again you were satisfied with the service that you received from Barrie and the team at our Ashton dealership. Thanks again Peter, we appreciate your support.

Posted 3 years ago

“I bought my Ford Kuga from the Bradford dealership and I have to say a pleasant experience it was no pressure selling the staff there were friendly but professional. I have no hesitation about buying my next car from there”

D. M. Keith (Colin Appleyard) Limited 4 star review on 22nd July 2021

Helpful Report

(Bradford) - Posted 3 years ago

Hi Richard, Good to hear back from you and thanks very much for sharing your thoughts with us. It's great to hear how pleased you were with the service that you received from Matt and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Richard, we appreciate your feedback and would like to take this opportunity to thank you for choosing Colin Appleyard. Enjoy your car, looks great.

Posted 3 years ago

“Moved up to Yorkshire from Berkshire, 1st visit to Colin Appleyard. 36000 mile service plus 1st MOT for Suzuki swift. Booked on line with no issues, good welcome kept me informed what was happening, car clean and tidy when I picked it up. Will be bringing my Vitaria in for a service in Dec. Glad to find a Suzuki dealership close to where I live.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Duncan, Good to hear from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service that you received from the team at our Huddersfield dealership, we'll be sure to share your kind words. Thanks again Duncan, we appreciate your feedback and would like to take this opportunity to thank you for choosing Colin Appleyard. See you in December.

Posted 3 years ago

“Very satisfied with the friendly and professional service we received from Matthew at Ashton on the purchase of our 1st Vitara and the part exchange price was excellent”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Alan & Linda, Good to hear back from you and it's great to know how pleased you both were with the service that you received from Matthew, we'll be sure to share your kind comments. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Good friendly service.”

Helpful Report

(Bradford) - Posted 3 years ago

Thank you for your feedback. It's great to know you had a 5 star experience.

Posted 3 years ago

“Picked car up on time, sent text with video to show underneath and tyres Car returned in good time. Happy with service received from phone call to book service to returning serviced car”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Caroline, Good to hear back from you and thanks very much for your review. It's great to hear how pleased you were with the all round service that you received from Angela and the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Caroline, we appreciate your support.

Posted 3 years ago

“Very polite. Love the video or the health check on the car”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thanks very much for your review. We're glad you had a 5 star experience.

Posted 3 years ago

“Helpful and prompt nice staff no complaints”

Helpful Report

Posted 3 years ago

Thank you for taking the time to send us your feedback. It's great to hear how pleased you were with the service that you received from us. Thanks again for your review, we appreciate your support.

Posted 3 years ago

“It was a very small paint job which was done well. I dropped the car off at 9:15am. It was ready by 2:30 pm. I was told in advance what the cost would be. So I was not surprised when the estimate equalled the actual. However , £100 for purely painting with no dents to correct, seemed a little excessive.”

Helpful Report

Posted 3 years ago

Hi Eric, Thanks for your feedback and it's good to hear you are pleased with the body repair work that has been carried out on your Subaru XV. The repair itself was sublet so the cost was out of our control and did come to the price which was agreed. Unfortunately, as with most things prices have increased all round. Thanks again for your feedback Eric and we look forward to seeing you again in the future.

Posted 3 years ago

“Very friendly staff we asked a lot of questions which was answered in a manner which we understood. And most of all the price was great.”

Helpful Report

(Keighley Nissan) - Posted 3 years ago

Hi Ian, Thanks very much for your review. It's great to hear how pleased you are with the service that you received from Ashley. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again for your feedback Ian, enjoy your New Nissan Juke and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Right car at right price. Good customer service”

Helpful Report

(Bradford) - Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again for your review, we appreciate your support and wish you many miles of safe and enjoyable motoring in your Suzuki Ignis.

Posted 3 years ago

“Very efficient Excellent service”

Helpful Report

(Bradford) - Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews