D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the process of buying our new car, to be a friendly, and very professional service.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Dean, Thank you for your 5-star review. We're pleased to know you were happy with the service you received from Steve and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Dean, enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Booking made and service completed on time.”

Helpful Report

(Bradford) - Posted 2 years ago

Thank you for your 5-star review. It's nice to know you were happy with the service you received from us.

Posted 2 years ago

“From the first enquiry until collecting my new car I was dealt with in a professional manner and friendly service. A couple of queries I had were dealt with promptly and the whole process from start to finish ran smoothly which made the purchase of my new car stress free.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Paul, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with your purchasing experience, we'll be sure to share your review with Michael. Thanks again Paul, enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“My car was serviced and returned to me within 4 hours. They had washed and cleaned the inside too Looked like new. I'm really pleased with their service. I would highly recommend 👌”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you for your review. It's really nice to know how pleased you were with the service you received from Kaley and the team at our Huddersfield dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“I delivered my car at 10.30 for Mot and didn't get it back until 3.30pm. Need I say MORE?”

Helpful Report

Posted 2 years ago

Hi Doris, Thank you for taking the time to leave a review. Your feedback is important and allows us to ensure a continual improvement in the services we provide. We have discussed your comments with the dealership and apologise for the delay in your vehicle been returned back to you. As your appointment no longer became a waiting one, due to us giving you a lift back home, we were unaware you were wanting your vehicle back sooner. We do apologies for the breakdown in communication Doris and we do hope to see you again in the future.

Posted 2 years ago

“Excellent friendly staff who gave me all the information I needed”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Laurence, Good to hear back from you and thanks very much for your review. It's really nice to know how pleased you were with the service you received from Karl and the team at our Huddersfield dealership, we'll be sure to share you kind comments, they mean a lot. Thanks again Laurence, we appreciate your feedback and we value your long term continued loyalty. Enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“As ever, Steve and the team were excellent! Can't fault the service and everything was done to ensure I got the best deal possible. This is the fourth car I've had from CA Huddersfield and I'll be back when the time comes.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Miss Smith, Good to hear back from you and it's great to know that once again you were happy with the service you received from Steve and the team, we'll be sure to share your kind comments, they mean a lot. Thanks again Miss Smith for your feedback, we appreciate your support and we value your continued loyalty. Enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Excellent customer service, kept informed and guided throughout the purchase”

Helpful Report

(Bradford) - Posted 2 years ago

Thank you for your review. It's nice to know you were happy with the service you received from us and we wish you many miles of safe and enjoyable motoring in your new car. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“On my 3rd Suzuki Swift from Colin Appleyard, and excellent service as always. Sales assistant Ami was always happy to help and very attentive. Answered any queries I had in a timely and professional manner, would be more than happy to deal with Ami again in the future…Ami even came in her day off to finalise sale on drive away day! Thank you to Ami and all the team.. always a pleasure to deal with.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Rob, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Ami, we'll be sure to share your kind comments, they mean a lot. Thanks again Rob, we appreciate your feedback and we value your continued loyalty. Enjoy your New Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“I purchased a car from Colin Appleyard. This is my third car in 10 years. I always come back when I need to upgrade. Luke Greenwood a relative new team member demonstrated everything to me. Helped familiarise with the car. Spent time going our the questions I kept asking. He made me feel comfortable in the choice if car. There were no hard sell and her was very polite. I hope to see him progress over the years. He definitely has skills and knowledge that is required. I definitely will be recommending him to anyone who's thinking of getting a new car. Customers care was given from start to finish. Well done to luke.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Anita, Good to hear back from you and thanks very much for your 5-star review. It's really nice to know how pleased you were with the service you received from Luke, we'll be sure to share your kind comments, they mean a lot. Thanks again Anita, we appreciate your feedback and we value your continued loyalty. Enjoy your Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Collected my new Vitara today, the hand over process was smooth as expected from a very professional outfit. The salesman (Karl) went above and beyond in ensuring that the price was calculated correctly in the knowledge that my wife was entitled to a sizeable discount based on her previous employment history.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Kevin, Thanks very much for your 5-star review. It's really nice to know how pleased you were with the service you received from Karl and the team at our Huddersfield dealership, we'll be sure to share your kind comments. Thanks again Kevin, we appreciate your feedback and we value your continued loyalty. Enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Ashley was friendly, informative and professional without being the slightest bit pushy. The whole experience of purchasing our car was unfussy and convenient. Would definitely recommend to friends and family. Nice to do business with a long-standing local firm, not a great big conglomerate.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Louise & David, Good to hear back from you and thanks very much for your review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. Thanks again, we appreciate your feedback, enjoy your Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“This is my second car from Colin Appleyard, customer service is excellent and always welcoming and friendly. All question we're answered without problem ,and I asked a lot of questions.I have a brand new car within my budget and I am thrilled.”

D. M. Keith (Colin Appleyard) Limited 5 star review on 16th January 2023

Helpful Report

(Bradford) - Posted 2 years ago

Hi Wendy, Good to hear back from you and it's great to know how pleased you are with your New Suzuki Swift and also the service you received from Matt at our Bradford dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again Wendy, enjoy your new car (lovely photo) and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Nick and the guys were fantastic, above and beyond from the very 1st conversation after been let down by another dealer, thank you so much for everything you guys did in such a short space of time xx”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Roxanne, Thank you for your 5-star review. It's really nice to know how pleased you were with the service you received from Nick and the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Roxanne, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 2 years ago

“As always big thanks to everyone This is why I keep going back Fantastic service friendly and competitive prices 👍 👍”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Mark, Good to hear back from you and thanks very much for your 5-star review. It's really nice to know that once again you were happy with the service you received from Dan and the team at our Bradford dealership. We appreciate your feedback Mark and would like to take this opportunity to thank you for once again choosing Colin Appleyard to Service & MOT your Suzuki Vitara.

Posted 2 years ago

“Everything was perfect, couldn't ask for better service than what I got from Matthew always keeping me upto date with everything that was happening with the car, overall the service was great the cars amazing and I would definitely be back if I needed to.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi jack, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you are with your Mini Countryman and also the service you received from Matthew, we'll be sure to share your feedback. Thanks again Jack, we appreciate your support, enjoy your new car and we're here if you need us.

Posted 2 years ago

“Excellent service”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you very much for your 5-star review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 2 years ago

“Simply the best!”

Helpful Report

(Bradford) - Posted 2 years ago

Thank you very much for your 5-star review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 2 years ago

“Easy to deal with, friendly staff, no fuss courtesy car. Glad I got a service plan when I bought the car.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Gary, Thank you for your review. We're pleased you're happy with the service plan your took out and it's nice to know you were happy with the service you received from Kaley and the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Gary, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Great service and very pleasant service pick up driver thank you.”

Helpful Report

Posted 2 years ago

Thank you for your review. It's nice to know you were happy with the service you received from us.

Posted 2 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews