D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed with the customer service. The person who did all the arrangements for me, Matthew Hudson, at Appleyard's in Bradford, was fantastic. It is sometimes not easy for a woman buying a car, but he dealt with everything very professionally and made all the arrangements so quickly and easily. Everything went smoothly from start to finish. The car was ready on time as promised and I am extremely pleased with it. I will be sticking with Colin Appleyard's in the future. Many thanks.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Mrs Parkin, Thank you very much for your review. We're really pleased to hear how happy you are with your New Suzuki Swift and also the service that you received from Matthew. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback Mrs Parkin and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Had our Jimny service and repaired by Colin Appleyard on Thursday- as usual, the Service and Speed of Repair were Excellent! Barry and Angela who run the service desk kept me fully informed of what was happening with our car; because they had to keep our Jimny overnight Barry found us a cute little hybrid Ignis courtesy car - so the routine of our working lives was not disrupted. Colin Appleyard Suzuki in Ashton Under Lyne is fantastic. I can't fault them! And they are so warm and genuinely friendly it's a shame they don't open on December 25 so we could spend Christmas with them !”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Carolyn and Mark, Good to hear back from you and thanks very much for the glowing review. It's great to know that once again you were happy with the service you received from Barrie and Angela and we'll be sure to share your kind comments, they mean a lot. Thanks again Carolyn and Mark, we really appreciate your support and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“3rd Service for my Vitara, and once again first class customer service. Collected and delivered complete with a great clean, even sent a short video of my car getting a health check (nice touch) I cannot fault anyone at Ashton and special recognition goes to Barry on the desk to Paul the Technician, both a credit to your company and I expect the reason why Colin Appleyard always gets 5 star reviews. As long as I am treated this well, I will continue to use their services. Thank you”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Jan, Thanks very much for your review. It's great to know that once again you were happy with the service you received from Barrie and the team at our Ashton dealership and we'll be sure to share your kind words. We appreciate your feedback Jan and would like to take this opportunity to thank you for once again choosing Colin Appleyard to service and maintain your Suzuki Vitara.

Posted 3 years ago

“They replaced the battery in my car key. Quick service”

Helpful Report

Posted 3 years ago

Thank you for your feedback. We're glad you had a 5 star experience.

Posted 3 years ago

“Excellent customer service! Having my car collected and returned was such a bonus! The driver was such a lovely, friendly young man! Must say very tempted by the car he left!! Thank you to everyone Keep safe!!”

Helpful Report

(Bradford) - Posted 3 years ago

Thanks very much for your review. It's great to know you were happy with the all round service that you received from the team at our Bradford dealership and we'll be sure to share your comments. Thanks again, we appreciate your support.

Posted 3 years ago

“Just got the first ever main dealer service on any car I’ve ever owned. A 48k service on a Subaru Forester. Very thorough and I was sent a video. There was a couple of advisories for the MoT. No pressure from the dealer for them to replace the tyre or brake pads (jobs I van do myself). Work was also done free under warranty. Not expensive as I imagined and I got a loyalty discount.”

D. M. Keith (Colin Appleyard) Limited 5 star review on 27th November 2021

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Graeme, Many thanks for taking the time to leave us a 5 star review and share your thoughts with us. It's great to know how pleased you were with the service that you received from the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your support Graeme and would like to take this opportunity to thank you for choosing Colin Appleyard to Service and MOT your Subaru Forester.

Posted 3 years ago

“Great customer service. Always feel confident that my car has been throughly check over. I feel happy that my car🚘 is safe on the road.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again for your review, we appreciate your support.

Posted 3 years ago

“Great customer service”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“Bought a Vitara in summer 2021, having no previous knowledge of Suzuki. I did my research and landed at Colin Appleyard, Huddersfield. From start to finish, the experience was a positive one. Thanks to every member of staff: sales, service, parts - all excellent. Special mention must go to Paul from the workshop, who I bumped into completely by accident prior to my purchase and who offered his extensive advice and expertise. Paul, you may not be ‘front of house’, but you’re a great ambassador for the brand and a credit to the company - thank you, your help was invaluable. I’m enjoying the Vitara, which turned out to be exactly the right vehicle for me, and I hope to continue my association with Colin Appleyard in future. Very satisfied, thank you again.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thank you for taking the time to send us your feedback. It's great to hear how pleased you were with the all round service you received from the team at our Huddersfield dealership and we'll be sure to share your kind words, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Very happy with everything. Less than 2 weeks to get the new car sorted. Time will tell if the car is OK - but so far so good! My thanks to all the staff. Always polite and professional.”

Helpful Report

(Keighley Nissan) - Posted 3 years ago

Hi Liz, Good to hear back from you and many thanks for your review. We're really pleased to hear how happy you are with your Nissan Qashqai and also the service that you received from Patryk and the team at our Nissan dealership. Thanks again Liz, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your new car.

Posted 3 years ago

“Recent service Jason and Dan on counter were well organised professional and informative efficient and helpful good embassadors Appleyards Service team excellent”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Charles, Good to hear from you and thanks very much for your review. It's great to hear how pleased you were with the service that you received from Jason and Dan and we'll be sure to share your kind words, they mean a lot. Thanks again Charles, we value your support and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Efficient, affordable and friendly service.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“First class service from Steve, he did not badger us or press us like some salespeople do just left us alone to look. When we did need help he was very helpful.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi David, Good to hear back from you and many thanks for taking the time to share your thoughts with us. It's great to know how pleased you were with the service that you received from Steve and we'll be sure to share your kind words. Thanks again David, we appreciate your support and we wish you many miles of safe and enjoyable motoring in your Suzuki S-Cross.

Posted 3 years ago

“I was very pleased with the customer service, there showed politeness, expertise, & communication skills, The cost of what i had done was reasonable, not through roof like some car dealerships, it was all done a day, & my car was fully valleted, which was a lovely surprise 🙂 Thank you so much Colin Appleford, colleagues.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Mrs Smith, Thanks very much for your feedback. We're pleased to know you were happy with the service that you received from Dan and the team at our Bradford dealership and we'll be sure to share your kind words, they mean a lot. Thanks again Mrs Smith, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Bought my 1st car this week and the service and customer care from the Keighley garage has been brilliant. Timely and informative responses. No complaints at all.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Stuart, Many thanks for taking the time to share your thoughts with us. It's great to know how pleased you were with the service that you received from Steve and the team here at our Keighley dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Stuart, enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Our Suzuki Vitara required it's 1st 12 monthly service, we were expertly dealt with by Angela & Barrie. . . Not forgetting David who helped us operate the coffee machine. . These staff were helpful,polite & courteous, Thank you.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Helen, Thanks very much for your review. It's great to hear how pleased you were with the all round service that you received from Angela, Barrie and David. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback Helen and would like to take this opportunity to thank you for choosing Colin Appleyard to service your Suzuki Vitara.

Posted 3 years ago

“Helpful friendly staff who were very informative when helping me chose my car”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Shaunna, Thank you for your review. It's great to know you found Nick and the team at our Ashton dealership to be helpful and informative. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Enjoy your Suzuki Swift Shaunna and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Thank you for super quick repair to my Juke took just a day and a half from start to returning it back to me. Many thanks to receptionist Kaley for understanding and help.”

Helpful Report

Posted 3 years ago

Hi Sally, Thanks very much for your 5 star review. It's great to know how pleased you were with the service that you received from Kaley. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Sally, we appreciate your support.

Posted 3 years ago

“I booked my Swift in for service with Matt the service engineer on reception to my day and time requirements. The service was carried out very professionally and the car returned to me, cleared and on time. I thank Matt and the workshop for being helpful.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Mr Gibson, Good to hear back from you and many thanks for your review. We're really pleased to hear how happy you were with the service you received from Matt and the team at our Huddersfield dealership and we'll be sure to share your kind comments, they mean a lot. Thanks again Mr Gibson and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“We love our new car (swift) and Nick Hughes was so kind and helpful in everyway. Than you.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for your review. It's great to hear how pleased you are with your New Suzuki Swift and also the service that you received from Nick. We appreciate your feedback and would like to take this opportunity to thank you for choosing Colin Appleyard.

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews