D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service would recommended to people looking for a new car really pleased with mine.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Lisa, Good to hear back from you and thanks very much for your review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We're really pleased to know how happy your are with your Suzuki Celerio and we wish you many miles of safe and enjoyable motoring. We appreciate your feedback Lisa and would like to take this opportunity to thank you for choosing Colin Appleyard.

Posted 3 years ago

“Excellent service start to finish Simon was brilliant just a couple of things I had to do when I got home put screenwash in which I thought was a basic check and lubricate all 4 door hinges as they creaked like mad apart from that all good”

D. M. Keith (Colin Appleyard) Limited 5 star review on 2nd September 2021

Helpful Report

(Bradford) - Posted 3 years ago

Thank you for taking the time to send us your feedback and we're very pleased to hear how happy you were with the service that you received from Simon. We do apologise there were a couple of issues and we have brought this to the attention of our Service manager. Your Suzuki Vitara looks great and we wish you many miles of safe and enjoyable motoring. Thanks once again for your feedback and we look forward to seeing you again in the future.

Posted 3 years ago

“Highly satisfied with everything”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Peter, Thanks very much for your review. We're glad you had a 5 star experience.

Posted 3 years ago

“I found colin appleyard very friendly and helpful. they help in every way, And I am very pleased with my new car. thanks Christian for all your help.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi James, Many thanks for taking the time to share your thoughts with us. It's great to hear how pleased you are with your Suzuki Celerio and also the service that you received from Christian. We wish you many miles of safe and enjoyable motoring in your new car James and we'll look forward to providing you with the same great service in the future.

Posted 3 years ago

“Colin Appleyard; staff seem to be relaxed and happy,when you approach them; They respond quickly and professionally; any problems, any issues are dealt with promptly;”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Dean, Thank you for your review. It's great to hear how pleased you are with the service that you received from the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Dean, we appreciate your support and look forward to seeing you again in the future.

Posted 3 years ago

“Usual excellent, prompt, thorough service. They had to give me some bad news about my car but have given me time to decide what to do with no pressure.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Ian, Thank you for your review and we're pleased to hear you were happy with the service that you received from us. Whilst we appreciate it wasn't the best news to receive about your car we do hope that you're looking forward to taking delivery of your Suzuki Baleno. Thanks again Ian and we look forward to seeing you again soon.

Posted 3 years ago

“Very Efficient in every aspect.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Dave, Great to hear back from you again and many thanks for your review. We really appreciate your support Dave and look forward to providing you with the same great service on your next visit. Thanks again.

Posted 3 years ago

“Excellent customer service as always.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for taking the time to send us your feedback. It's great for us to know that once again you were happy with the service that you received from us. Thanks again, we appreciate your support and very much value your continued loyalty.

Posted 3 years ago

“Smooth easy purchase, no problems at all. Very friendly staff, I felt at ease and not pressured at any time. Would highly recommend Huddersfield Colin Appleyard”

Helpful Report

(Huddersfield) - Posted 3 years ago

It’s always great to hear from customers who would feel confident recommending us after visiting our dealership and we're very pleased to hear how satisfied you were with the service that you received from Karl. We appreciate your feedback and would like to take this opportunity to thank you for choosing Colin Appleyard. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“I recently had my second service done on my Subaru Outback, I was greeted by both Barry and Angela on arrival at Colin Appleyard Ashton Under Lyne, i dropped the car off and was given a courtesy car for the day. Service was carried out and car washed and completed on time. Barry rang me to advise my car was ready for collection. Angela gave me a full explanation of all aspects of the service that had been carried out and cost. Both Barry and Angela were very organised and professional. An excellent service overall, keep up the good work.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Andrew, Good to hear back from you again and many thanks for the great review. We're really pleased to know that once again you were satisfied with the service that you received from Barrie and Angela at our Ashton dealership and we'll be sure to share your kind words, they mean a lot. Thanks again Andrew, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Polite caring and very considerate to my needs pleasure to deal with”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support.

Posted 3 years ago

“Had my Vitara serviced and mot, the team at Keighley are welcoming and friendly, everything was explained and the video was great, the courtesy car was a new vitara, it was good to try out the hybrid model, but my car felt like a new one with the service it had, luv it, i have a service plan that’s an easy way to pay for service,”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Thank you very much for your feedback. We're really pleased to hear how satisfied you were with the service that you received from Colin and the team at our Keighley dealership and we'll be sure to share your comments. Thanks once again, we'll look forward to providing you with the same great service on your next visit and wish you many miles of safe and enjoyable motoring in the meantime.

Posted 3 years ago

“I have a service plan so no big amount to pay for my service and mot on the day. The staff are always polite and friendly. The video of the health check was interesting!”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Babs, Good to hear back from you and many thanks for your review. It's great to hear that once again you were happy with the service that you received from us. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this.

Posted 3 years ago

“Staff courteous helpful and professional.”

Helpful Report

Posted 3 years ago

Thank you very much for your review. We're glad you had a 5 star experience.

Posted 3 years ago

“Yes excellent service, I waited for it to done, on time had a cup of coffee and a look round the showroom, I bought it from them and I’ve had two MOTs done there and a service, I’d definitely would recommend them”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Dave, Thanks very much for your review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Dave and would like to take this opportunity to thank you for once again choosing Colin Appleyard.

Posted 3 years ago

“Excellent job,well done plus cleaned inside and out. Always very helpful and courteous.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“Put in for small service .and MOT dropped off at 9an ready for 3 pm got decent courtesy car .and got car washed and vacuum.good service pleasant staff ....”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Arthur, Thank you for your review. It's great for us to know that you were happy with the service that you received from us.

Posted 3 years ago

“They send you a video of your car explaining the bits they are checking when they are doing a service check. Very useful as you can see and hear any issues you car may have.”

Helpful Report

Posted 3 years ago

Hi Mar, Thanks very much for your review. We're really pleased to hear how happy you were with the service that you received from us.

Posted 3 years ago

“Excellent service and well looked after during my visit”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“Very pleased, as always, with customer service & garage work carried out on my Ignis Mr A Clark”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Mr Clark, Good to hear back from you and thank you for your review. It's great to know that once again you were happy with the service that you received from the team at our Ashton dealership. Thanks again Mr Clark, we appreciate your support and look forward to providing you with the same great service on your next visit.

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews