D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recent service I had was executed was care and I was pleased with the service team who were very thorough in the info and care”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Alan, Thank you very much for your feedback. It's great to know how pleased you were with the service you received from Ewan and the team at our Huddersfield dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again Alan, we appreciate your review and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“The friendly salesman took all our concerns seriously and answered our numerous questions. As more- elderly customers , we appreciated his patience- Jon never rushed us. An altogether satisfactory experience. Anne Aspinall”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Anne, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the service you received from Jon, we'll be sure to share your kind comments. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Anne, enjoy your Suzuki Celerio and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Great service, team were exceptional - so helpful and friendly and really made my experience so easy and such a pleasure. Can't fault the process and everything was ready for me to drive away and I am loving my new car. Even travelled over 120 miles to this dealer because they really go above and beyond.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Cat, Thank you so much for your 5 star rating of Colin Appleyard Ashton. It's great to hear that you had such a wonderful experience with us and are loving your new car. We strive to go above and beyond for all of our customers and it's nice to know you noticed this. Thank you so much for your kind words, we really appreciate your support and we wish you many miles of safe and enjoyable motoring in your New Suzuki Swift.

Posted 2 years ago

“Great dealership...second purchase and very satisfied. No pushy sales technique and very helpful”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Amanda, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It's great to know that once again you were pleased with the service you received from Nick and the team at our Ashton dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again Amanda, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Vitara. All the best and we're here if you need us.

Posted 2 years ago

“Ordered a new car from Matthew Butterfield Keighley branch. Slight delay on delivery but Matthew covered my transport needs until my new car came. Matthew was very helpful, professional and friendly, contacting me to keep me up to date with delivery times and handing over my lovely Swift promptly once it had arrived. Extremely happy with the service I received, thank you.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Anne, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Matthew, we'll be sure to share your kind comments, they mean a lot. Thanks again Anne, we appreciate your feedback and we value your continued loyalty. Enjoy your New Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Suzuki Bradford provide excellent customer service in every respect, very friendly and knowledgeable staff from sales to service, I have every confidence in their ability to provide trouble free motoring. Suzuki Bradford - the most reliable cars I have ever driven.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Alan, Thank you for your 5-star review. It's really nice to know how pleased you continue to be with the service you receive from "Team Bradford". As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again Alan, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Extremely happy with my service/MOT at the Bradford branch. As always, very polite and professional.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Amanda, Good to hear back from you and thanks very much for your 5-star review. It's great to know that once again you were happy with the service you received from Jason and the team at our Bradford dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again Amanda, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“My first Motability car, so totally lost. Nick Hughes, at Colin Appleyard’s Ashton branch, made everything so simple. Our endless questions and uncertainties were all met with straightforward answers, patience and a brew. I wouldn’t hesitate to highly recommend both Nick, and the Ashton branch to anyone searching for a new car.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Pauline, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the service you received from Nick and the team, we'll be sure to share your kind comments, they mean a lot. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Pauline and would like to take this opportunity to thank you for choosing Colin Appleyard. Enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“This was my first experience with Colin Appleyard Huddersfield dealership and Im a happy customer. The staff is very welcoming, friendly and knowledgeable.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you so much for your 5 star rating of Colin Appleyard Huddersfield, we're so pleased that your first experience with us was a happy one. It's brilliant to hear that you have found our staff welcoming, friendly and knowledgeable. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, enjoy your Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“great team all made you feel so relaxed all the sales team are so pleasant and carl was great help and very informative helping me purchase the suzuki varriant he went above the call of duty and so helpful iam so happy with car thank you all the staff at colin appleyards huddersfield ps coffee was so good”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Brian, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you are with your Suzuki Vitara and also the service you received from Karl, we'll be sure to share your kind comments, they mean a lot. Thanks again Brian, we appreciate your feedback, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Very polite helpful staff in the service department.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Amanda, Thank you very much for your 5-star review. It's great to know how polite and helpful you found Jason and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback Amanda and would like to take this opportunity to thank you for once again choosing Colin Appleyard to service and maintain your Suzuki Swift.

Posted 2 years ago

“Took car in for service, was treat like a well valued customer, everyone was courteous and friendly, would deffo recommend them.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Graham, Good to hear back from you and thanks very much for your review. It's really nice to know how pleased you were with the service you received from Ewan and the team at our Huddersfield dealership, we'll be sure to share your kind comments, they mean a lot. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. Thanks again Graham, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Overall very pleased with service, just concerned that there are 3 chips on paintwork near/ side front spoiler that need sorting out. Matthew said he would sort this out when car brought in for cherished number plate to be fitted.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Mrs Milling, Thank you for your review. It's nice to know you were happy with the service you received from Matthew and the team. In relation to the chips on your vehicle, once you are in receipt of your new documents please contact Matthew who will be more than happy to book your vehicle in to have this sorted as discussed. Thanks again for your feedback, enjoy your Suzuki Swift and we look forward to seeing you again soon.

Posted 2 years ago

“Very happy with the service I received.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Fantastic personal service and car prepared to very high standard.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Dave, Good to hear back from you and thanks very much for your review. It's great to know how pleased you were with the all-round service that you received from Steve and the team at our Huddersfield dealership, we'll be sure to share your kind comments. Thanks again Dave, we appreciate your feedback and we value your continued loyalty. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Very impressed with the service to date from Steve Bagnall and Flo at Appleyards Suzuki Huddersfield. Knowledgeable on the production and a nice bloke to deal with. Let's hope the relationship continues in the same way.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Debbie, Thank you very much for your review. It's great to know how pleased you were with the service you received from Steve and Flo, we'll be sure to share your kind comments, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Debbie, we appreciate your feedback, enjoy your Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Unfortunately due to there being too many different companies involved in sorting out my problem it took a little longer than expected but Dean and Jonathan at Colin Appleyard persevered and solved in the end Many thanks 👍👍👍”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Giuseppe, Thank you for your fedback. It's nice to know Dean and Jon were on hand to help, we'll be sure to share your kind comments. Thanks again Giuseppe, enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Great service felt very looked after. This was for me a new experience having never bought a car from a dealership before. Jon was great from the first phonecall to book an appointment until hand over and am sure will be beyond. A lovely little ignis is parked outside and I'm thrilled with it and the process.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you for taking the time to share your thoughts with us. It's great to know how pleased you are with your Suzuki Ignis and also the service you received from Jon, we'll be sure to share your kind comments, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your review, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Bought a used car over the phone. After a 2 hour journey to collect it, it was great to be met with friendliness and a cup of tea. The car looked like new and runs like new. I have fallen in love with it AND I got chocolates to take away. Thank you John and Dean.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Terry, Good to hear back from you and thanks very much for your 5-star review. It's great to know how pleased you are with your Suuzki Vitara and also the service you received from Jon and Dean, we'll be sure to share your kind comments, they mean a lot. Thanks again Terry, enjoy your new car and we're here if you need us.

Posted 2 years ago

“Called in as tire sensor showed low great service diagnosed & repair (nail found) completed in quick time & car washed etc great job”

Helpful Report

(Bradford) - Posted 2 years ago

Hi David, Thank you for your feedback. It's great to know how pleased you were with the all-round service you received from the team at our Bradford dealership, we'll be sure to share your comments, they mean a lot. Thanks again David, we appreciate your review and we look forward to providing you with the same great service in the future.

Posted 2 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews