D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,177 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't praise the company & Matthew enough picked up my 1st suzuki car today Matthew talked me through all matters hand over was perfect the company premises were spotless would recommend anyone to have a look at colin appleyards.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Nigel, Thank you very much for your wonderful 5-star review. It's great to know that Matthew provided you with an excellent experience when you picked up your first Suzuki car and it's nice to know he took the time to guide you through everything and ensure a perfect handover. Thanks again Nigel, your feedback means a lot to us and we couldn't be happier that you had such a positive experience with us. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to contact us. We wish you many miles of safe and enjoyable motoring in your Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“An Exceptional Experience at Suzuki Colin Appleyard LTD! I recently purchased a new vehicle at Suzuki Colin Appleyard LTD and I couldn't be happier with the service I received. From the moment I walked through the door, I was greeted with a warm welcome and a level of customer care that exceeded my expectations. Nick, my salesperson, was a true professional in every sense. His knowledge of the vehicles, willingness to answer all my questions, and kindness throughout the process made the purchasing experience smooth and stress-free. He was always attentive to my needs and made sure I understood every detail of the buying process. Additionally, I must commend the excellent work of Dean, the manager. His leadership was reflected in the welcoming and professional atmosphere of the dealership. His focus on customer satisfaction is evident in every interaction, and I am grateful for his commitment to excellence. Overall, I am more than satisfied with my experience at Suzuki Colin Appleyard LTD. From the moment I stepped in until the day I drove my new vehicle off the lot, I felt supported and well taken care of. I highly recommend this dealership to anyone seeking first-class service and a hassle-free buying experience. Thank you, Nick, Dean, and the entire team at Suzuki Colin Appleyard LTD, for making this process so exceptional! I will certainly be back in the future and will encourage others to do the same. Five well-deserved stars!”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Valeria, Thank you very much for your wonderful 5-star review of Colin Appleyard LTD. We really appreciate your kind words and are thrilled to hear that your experience with us was exceptional. Customer satisfaction is our top priority and we're delighted to know that from the moment you walked through our doors you received a warm welcome and a level of customer care that exceeded any of your expectations. Thanks again Valeria, we value your feedback, we'll be sure to share your compliments with Nick, Dean and the team and we wish you many miles of safe and enjoyable motoring in your New Suzuki Ignis.

Posted 1 year ago

“I found the transaction very satisfactory. Christian was helpful and I feel very satisfied with the deal offered. I'm now enjoying my new (to me) car.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you very much for your 5-star review. It's great to hear you're enjoying your Suzuki Ignis and that you were happy with the all-round service you received from Christian. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Suzuki Ashton went above and beyond to accommodate my needs. Found the right car in the desired colour before the due date. Very professional and accommodating. Highly recommended”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Allison, Thank you very much for your 5-star review. We appreciate your kind words and are thrilled to hear about your positive experience with us. It's really nice to know that Team Ashton went above and beyond to meet your needs and managed to find the perfect car in your desired color before the expected date. We do take immense pride in our professional and accommodating approach and it's always rewarding to hear that our efforts have been noticed. Thanks again Allison, enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“It was the right car at the right time the ins group for the vitara was 20 and getting to a stupid amount of money, I have a perfect driving record, never claimed or had a claim against me in 64 years of driving. so I decided my next car would be a sensible one for insurance, I had set my mind on going back toToyota as I had a yaris verso for 17 years, you had an aygo x I had my eye on but a bit more than I wanted to pay, then you got in a second aygo x, slightly more miles but seemed to be the right car for me, we negotiated a deal and I have now got what I believe is the right car for me. Thankyou. J Matthews.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Mr Matthews, Thank you very much for your 5-star review. We appreciate your feedback and are thrilled to hear that you found the right car with us. We do understand the importance of finding the perfect car that meets both your needs and budget and it sounds like the Toyota Aygo X you purchased was just what you were looking for. We're glad we could negotiate a deal that worked for you and help you find the ideal car at the right time. We'd also like to take this opportunity to commend you on your impeccable driving record spanning over 64 years. That really is impressive. Thanks again Mr Matthews, enjoy your new car and wish you many safe and happy miles ahead.

Posted 1 year ago

“I dealt with Chris and Dean in Ashton and the level of service that they gave was excellent They both went the extra mile with their helpfulness patience and understanding and I would highly recommend this dealership to anyone”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Graham, Thank you very much for taking the time to share your thoughts with us. We appreciate your feedback and are delighted to hear about your excellent experience with Chris and Dean at our Ashton Showroom. It's also great to know they provided you with exceptional service, going the extra mile in all areas. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's great to know that's what you experienced. Thanks again Graham, enjoy your Subaru Forester and we look forward to seeing you again soon.

Posted 1 year ago

“the customer service from start to finish was seamless and an enjoyable experience ..Informative staff ,no hard sell was helpful in every way possible to even helping me with emails with my computer thank you”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Julie, Thank you very much for your glowing 5-star review. We appreciate your feedback and we're pleased to hear you had such a seamless and enjoyable experience with Jamie and the team. We take pride in ensuring our staff are both informative and helpful without resorting to any hard selling tactics, so it's truly rewarding for us to know that we were able to assist you in every way possible, including helping with the email side of things. Thanks again Julie for taking the time to share your thoughts with us, enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Sorry but my husband has terminal cancer and I am under too much pressure to write a review”

Helpful Report

Posted 1 year ago

We are so sorry to read your comments and totally understand the pressure you must be under. Our thoughts are with you during this difficult time and if there's anything at all we can help with, please don't hesitate to reach out.

Posted 1 year ago

“We have had a very positive experience buying a vehicle from Colin Appleyard, Keighley. Friendly and helpful staff.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you very much for your glowing 5-star review. It's really nice to know how pleased you were with your purchasing experience, we'll be sure to share your kind comments with the team. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's a delight to know that's what you experienced. Thanks again, we appreciate your feedback and we hope your Suzuki Vitara brings you endless joy and unforgettable adventures.

Posted 1 year ago

“Another great experience purchasing a car from Colin Appleyards, Keighley. Dealt with Matthew Butterfield for our 3rd purchase and we cannot praise him enough. He is just wonderful to deal with and is as said previously in a review an asset to the company!”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Paul, Good to hear back from you and thanks very much for once again taking the time to leave us a 5-star review. It's great to know you've had another positive experience purchasing a car from us here at our Keighley dealership and we're delighted that Matthew was able to assist you with your third purchase. Matthew is a true asset to our company and we'll be sure to pass along your praise. Thanks again Paul, we appreciate your feedback and we value your continued loyalty. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Would like to say how comfortable and relaxed I felt buying my new car. No pressure at all from Matthew. Everything explained to me. Great service”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you very much for your 5-star review. We're delighted that Matthew was able to assist you and thoroughly explain everything during the purchasing process. Delivering great service is our top priority so it's really nice to know that's what you experienced. Thanks again, we appreciate your review and we hope your Suzuki Swift brings you endless joy and unforgettable adventures.

Posted 1 year ago

“Buying a new car was a very pleasant experience. The staff were all very friendly, efficient and knowledgeable. Special thanks go to Christopher and Dean. I look forwards to seeing you all when I bring the car in for service. Barrie”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Barrie, Thank you very much for your glowing 5-star review. It's really nice to hear that your experience of buying a new car was such a pleasant one. Our team takes pride in being friendly, efficient, and knowledgeable, so your kind words mean a lot to us, we'll be sure to share your feedback with Chris and Dean. Thanks again Barrie, we value your review, enjoy your Subaru Crosstrek and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Much more customer orientated than so many other dealerships with whom I have had dealings. You should offer training courses on how to do the job properly to other dealerships.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Steve, Thank you very much for your wonderful 5-star review. It's really nice to read your kind comments and to know how pleased you were with the all-round service you received from us. As a family run business we do strive to provide exceptional service to all of our customers and it's nice to know you experienced this. Thanks again Steve, we appreciate your feedback and we hope your Suzuki Ignis brings you endless joy and unforgettable adventures.

Posted 1 year ago

“Staff were very informative and helpful I also appreciate the video”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Jim, Thank you very much for your 5-star review. We really appreciate your support and are thrilled to hear about your positive experience with us. Our staff take great pride in being informative and helpful, so we're delighted to know that you found them to be just that. It's also nice to know that you appreciated the video. Thanks again Jim, we value your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Excellent service as usual”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Ian, Thank you very much for your 5-star review. We appreciate your feedback and are delighted that once again you had an excellent experience when visiting our Bradford Service Team. Thanks again Ian, we value your continued support and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“This was a new experience for me and Lewis talked me through every detail, making me feel at ease. I can only say my whole experience from Colin Appleyard, from start to finish, was very informative and helpful and I’m so glad that I chose this company to deal with.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Karen, Thank you so much for taking the time to leave us a five-star review and for sharing your wonderful experience with us. We really appreciate your kind words and are thrilled to hear that our team member, Lewis, provided you with exceptional service. We understand that purchasing a vehicle can be daunting, especially if it's a new experience for you. However, we are delighted that Lewis was able to guide you through every detail and make you feel at ease throughout the process. Your feedback regarding your entire experience with our company, from start to finish, being informative and helpful, makes us truly proud and we're delighted that you chose us to be your trusted partner in this journey. Thanks again Karen, enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Brilliant service from start to finish choosing and collecting my Vitara. You have a gem in Chloe - she steered us through the process seamlessly and has a great wealth of knowledge. Thank you to you all. I love the car and am looking forward to many happy miles motoring”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Ann Marie, Thank you very much for your outstanding 5-star review. We really appreciate your feedback and are thrilled to hear that you had a brilliant experience from start to finish while choosing and collecting your Suzuki Vitara. Chloe is indeed a gem and we're glad she seamlessly guided you through the process and shared her extensive knowledge. We're delighted that you love your new car and we hope it brings you endless joy and unforgettable adventures Thanks again Ann Marie, we value your kind comments and support.

Posted 1 year ago

“Good cheerful service from Steve. Part exchange price from Ali was acceptable. No trouble in recommending this dealership to anyone wanting a new or used car from them. Florence was also very helpful on initial contact. Let's hope the new owner's recognise what good people they have & give them an immediate raise.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Paul, Thank you very much for your wonderful 5-star review. It's really nice to know how pleased you were with the all-round service you received from Steve and the team at our Huddersfield dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Paul, we appreciate your review and it's great to know you'd have no trouble in recommending us to others. Enjoy your Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“I was really pleased with the service. Staff were polite and efficient. I would certainly recommend them.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Paul, Thank you very much for taking the time to leave us a 5-star review. We appreciate your support and recommendation of Colin Appleyard LTD and we're delighted to hear that you were really pleased with our service. Our teams always aim to ensure a polite and efficient experience for our customers and it's a delight to know that's what you experienced. Thanks again Paul, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“I’m delighted to leave this review, Chris and Dean have been fantastic. They are a credit to Colin Appleyard’s always available to speak to for help an advise. This made everything very smooth, we collected our new Subaru Crosstrek today. Thanks gents, I will definitely be recommending people to deal with Colin Appleyard in the future 😁”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Mike & Bev, Thank you very much for your glowing 5-star review. We really appreciate your kind words and recommendation. We'll be sure to share your feedback with Chris and Dean and it's great to know they made your purchasing experience smooth and enjoyable. Thanks again, we value your review, and we hope your Subaru Crosstrek brings you endless joy and unforgettable adventures.

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,177 reviews