D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,177 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and not pushy.”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi, Thank you very much for leaving a 4 star review! We're pleased to hear you received good service.

Posted 7 years ago

“Odd issues we are not happy with.”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi, Thank you very much for posting a 4 star review! We're sorry to hear there are some issues you are not happy with. Please feel free to contact us direct if we can be of any further assistance: enquiries@colinappleyard.com.

Posted 7 years ago

“Staff: polite and helpful. Communication: I should have liked, when I made the appointment, to be told I would have to wait 45 minutes for a lift home. The person who gave the lift was very friendly, however.”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi Mary, Thank you very much for leaving a 4 star review, and for the feedback. We will make sure to pass this on. Thanks again.

Posted 7 years ago

“I was rung to say my car was ready. When I arrived about 45 minutes later, the car still needed a wash and vac. I decided not wait.”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi, Thank you very much for your feedback and 4 star review, and we apologise for the delay you experienced with us.

Posted 7 years ago

“Did everything we asked of them”

Helpful Report

Posted 7 years ago

Hi Ken, Thank you very much for taking the time to leave a 4 star review! We really do appreciate it!

Posted 7 years ago

Hi Ken, Thank you very much for taking the time to leave a 4 star review!

Posted 7 years ago

“I was happy I was called back to resolve an earlier issue.”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi Anthony, We're very pleased to hear the call from our service manager has now resolved your earlier issue. Thank you very much for taking the time to leave a 4 star review!

Posted 7 years ago

“Excellent service from the staff everything was explained fully”

Helpful Report

Posted 7 years ago

Hi Michael, Thank you very much for posting a 4 star review! We're very pleased to hear you received excellent service from our staff. Thanks again!

Posted 7 years ago

Hi Michael, Thank you very much for posting a 4 star review! We're very pleased to hear you received excellent service!

Posted 7 years ago

“Nice people to deal with. Fast service.”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi Shaukat, We really appreciate you taking the time to leave a 4 star review. We're pleased to hear you received fast and friendly service.

Posted 7 years ago

“Booked me in to fix car issue very quickly. Gave me courtesy car and resolved issue on same day. I value the fact that Colin appleyard kept me on the road with limited hassle”

Helpful Report

Posted 7 years ago

Hi Fraser. Thank you very much for the 4 star review! We're pleased you are happy with the service you received. Thanks again.

Posted 7 years ago

“Seamless service. Car collected from home, serviced and returned washed and vacuumed. Friendly and professional young man collected the car.”

Helpful Report

Posted 7 years ago

Hi Dianne, Thank you very much for the 4 star review! We're very pleased you received friendly & professional service. Thanks again!

Posted 7 years ago

“Now things are almost sorted out with the manager from the Huddersfield branch, we just have to wait till normal service resumes with the full 5* usual service. Once that small item is taken care of then we will be satisfied once again, giving us thought to use them again when we do change car again, that'll be car 6 from them then.. Chris was the dissatisfied customer but now a lot happier..”

Helpful Report

(Huddersfield) - Posted 7 years ago

Hi Chris. We're very pleased to hear you're a lot happier with our service and for receiving a 4 star review from you. We hope this will change to a 5 star review once everything has been taken care of. Please don't hesitate to get back in touch if you require any more assistance.

Posted 7 years ago

“Because everything was ok with a minor service But... the spate tyre was not checked, and this is important, especially as a woman travelling alone, should I need to change a tyre Therefore disappointed Also, a comment that the steering shaft is knocking, with no remedy suggested ... the Customer needs to know what this fault means for the future”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi Mrs Wiggins. Thank you very much for taking the time to give us a review. We really appreciate it! Please contact our Nissan Dealership if you wish to have your spare wheel checked and steering issue investigated. They will be more than happy to take care of this for you.

Posted 7 years ago

“Our car took three weeks to mend. Apologies given but in my opinion not sincere. Hope car is now ok, valeting poor, outside ok but inside not and the boot no touch at all.”

Helpful Report

Posted 7 years ago

“Have used this particular garage for over 16 years. It had had different companies running it, but the staff are always helpful. Find it the best place for Nissan service. Easy to get to too.”

Helpful Report

Posted 7 years ago

“Very professional and knowledgeable as well as welcoming”

Helpful Report

(Huddersfield) - Posted 7 years ago

“Colin Appleyard were ready for my car service when I arrived and had it finished at the stated time although a request to clean the hinge section of the tailgate was not carried out.”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

“Very Helpfull”

Helpful Report

Posted 7 years ago

“Car was a good price. Dean was pleasant and businesslike throughout. Seemed very well organised and the car was handed over very smoothly. Only shame was the hard sell (not by Dean) after we'd agreed to buy the car - on finance especially. This was really off-putting and a shame - because everything else was good.”

Helpful Report

(Ashton-under-Lyne) - Posted 8 years ago

“Really helpful and patient even though they were really busy”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“Friendly efficient service following an unexpected mot failure. Transport home and back to collect car given without any fuss. Problem explained in laymans terms for easier understanding. Thanks for cleaning it too. Only draw back was the waiting area was very cold.”

Helpful Report

Posted 8 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,177 reviews