D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

(Huddersfield) - Posted 9 months ago

Thank you very much for your 5-star review. It's really nice to know you received excellent service from us and we wish you many miles of safe and enjoyable motoring in your New Suzuki Swift. Thanks again, we appreciate your support.

Posted 9 months ago

“Patient and personable staff. No hard sell.”

Helpful Report

(Ashton-under-Lyne) - Posted 9 months ago

Thank you very much for your 5-star review. It's nice to know you were happy with the all-round service you received from Chris and the team. As a family run business we do pride ourselves on the service we provide and customer satisfaction is always our top priority, so it's nice to know that's what you experienced. Thanks again, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Subaru Forester.

Posted 9 months ago

“I have purchased a new Ignis Automatic and from picking it up at Colin Appleyard Keighley, I have been kept up to date with everything, Chloe was fantastic when I was ready to leave with my new vehicle and worked through all my worries before I set off. I absolutely love the car, it's so easy to drive and I wouldn't hesitate to recommend it.”

Helpful Report

(Keighley Suzuki) - Posted 9 months ago

Hi Jennifer, Thank you very much for taking the time to share your thoughts with us a leave a 5-star review. It's great to know how pleased you are with your New Suzuki Ignis and the service you received from Chloe, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again Jennifer, we value your review and we wish you endless joy and unforgettable adventures in your new car.

Posted 9 months ago

“I recently purchased a used Subaru from Colin Appleyard's at Ashton-under Lyne. Chris was very helpful and informative right from my initial phone enquiry. I didn't feel under any pressure and was given a detailed explanation of all options including part exchange. Overall an excellent experience. Thank you.”

Helpful Report

(Ashton-under-Lyne) - Posted 9 months ago

Hi Gary, Thank you very much for taking the time to share your experience with us. It's really nice to hear how pleased you were with your all-round purchasing experience and it's also nice to know that Chris provided you with helpful and informative assistance right from your initial phone enquiry. We're also very pleased to know that you didn't feel any pressure and that you received a detailed explanation of all your options. Providing an excellent experience to all our customers is always our top priority and it's a delight to know that's what you experienced. Thanks again Gary, we appreciate your feedback and we wish you endless joy and unforgettable adventures in your Subaru XV.

Posted 9 months ago

“I have had 3 motabilty cars from Appleyards.Mathew has always showed us courtesy ,been very helpful, and I would recommend this company to anyone. 10 out of 10 for service”

Helpful Report

(Keighley Suzuki) - Posted 9 months ago

Hi Molly, Thank you very much for your wonderful 5-star review. It's really nice to know how pleased you continue to be with the service you receive from Matthew, your kind comments mean a lot, we'll be sure to share them. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's a delight to know that's what you continue to experience. Thanks again Molly, we appreciate your feedback and it's great to know you'd be happy to recommend us. Enjoy your New Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 9 months ago

“Happy with everything, Jon explained everything form thread to needle, made the process so understandable and easy. Feels like buying a car from a relative.”

Helpful Report

(Huddersfield) - Posted 9 months ago

Hi Graham, Thank you very much for your glowing 5-star review. We really appreciate your feedback and are thrilled to hear that you had a positive experience with us. It's great to know that Jon was able to assist you in such a helpful manner and that he explained everything from thread to needle. It's our top priority to ensure our customers understand every aspect of their purchase and we're glad he made the process easy and understandable for you. Thanks again Graham, we value your kind comments and we hope your New Suzuki S-Cross brings you endless joy and unforgettable adventures.

Posted 9 months ago

“Every aspect of buying a car from this dealership has been first class. From the initial enquiry to driving away in my new car I felt confident that I was dealing with an honest firm that puts the customer first. I cannot praise them enough for their knowledge, expertise and high standards.”

Helpful Report

(Keighley Suzuki) - Posted 10 months ago

Hi Margaret, Thank you very much for taking the time to leave us a 5-star glowing review. It's great to hear that every aspect of your car buying journey with us was nothing short of first class. It is our utmost priority to ensure that our customers feel confident and well taken care of throughout the process and we're so pleased to know that we achieved this with you. Your appreciation for our dedication to honesty and putting the customer first means a great deal to us. We strive to provide a knowledgeable and expert service, as well as maintaining high standards, so it great to know that's what we achieved. Thanks again Margaret for your wonderful feedback, enjoy your Suzuki Swift and we look forward to providing you with the same great service on your next visit.

Posted 9 months ago

“Can't praise the company & Matthew enough picked up my 1st suzuki car today Matthew talked me through all matters hand over was perfect the company premises were spotless would recommend anyone to have a look at colin appleyards.”

Helpful Report

(Bradford) - Posted 10 months ago

Hi Nigel, Thank you very much for your wonderful 5-star review. It's great to know that Matthew provided you with an excellent experience when you picked up your first Suzuki car and it's nice to know he took the time to guide you through everything and ensure a perfect handover. Thanks again Nigel, your feedback means a lot to us and we couldn't be happier that you had such a positive experience with us. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to contact us. We wish you many miles of safe and enjoyable motoring in your Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 9 months ago

“An Exceptional Experience at Suzuki Colin Appleyard LTD! I recently purchased a new vehicle at Suzuki Colin Appleyard LTD and I couldn't be happier with the service I received. From the moment I walked through the door, I was greeted with a warm welcome and a level of customer care that exceeded my expectations. Nick, my salesperson, was a true professional in every sense. His knowledge of the vehicles, willingness to answer all my questions, and kindness throughout the process made the purchasing experience smooth and stress-free. He was always attentive to my needs and made sure I understood every detail of the buying process. Additionally, I must commend the excellent work of Dean, the manager. His leadership was reflected in the welcoming and professional atmosphere of the dealership. His focus on customer satisfaction is evident in every interaction, and I am grateful for his commitment to excellence. Overall, I am more than satisfied with my experience at Suzuki Colin Appleyard LTD. From the moment I stepped in until the day I drove my new vehicle off the lot, I felt supported and well taken care of. I highly recommend this dealership to anyone seeking first-class service and a hassle-free buying experience. Thank you, Nick, Dean, and the entire team at Suzuki Colin Appleyard LTD, for making this process so exceptional! I will certainly be back in the future and will encourage others to do the same. Five well-deserved stars!”

Helpful Report

(Ashton-under-Lyne) - Posted 10 months ago

Hi Valeria, Thank you very much for your wonderful 5-star review of Colin Appleyard LTD. We really appreciate your kind words and are thrilled to hear that your experience with us was exceptional. Customer satisfaction is our top priority and we're delighted to know that from the moment you walked through our doors you received a warm welcome and a level of customer care that exceeded any of your expectations. Thanks again Valeria, we value your feedback, we'll be sure to share your compliments with Nick, Dean and the team and we wish you many miles of safe and enjoyable motoring in your New Suzuki Ignis.

Posted 9 months ago

“I found the transaction very satisfactory. Christian was helpful and I feel very satisfied with the deal offered. I'm now enjoying my new (to me) car.”

Helpful Report

(Huddersfield) - Posted 10 months ago

Thank you very much for your 5-star review. It's great to hear you're enjoying your Suzuki Ignis and that you were happy with the all-round service you received from Christian. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 9 months ago

“Suzuki Ashton went above and beyond to accommodate my needs. Found the right car in the desired colour before the due date. Very professional and accommodating. Highly recommended”

Helpful Report

(Ashton-under-Lyne) - Posted 10 months ago

Hi Allison, Thank you very much for your 5-star review. We appreciate your kind words and are thrilled to hear about your positive experience with us. It's really nice to know that Team Ashton went above and beyond to meet your needs and managed to find the perfect car in your desired color before the expected date. We do take immense pride in our professional and accommodating approach and it's always rewarding to hear that our efforts have been noticed. Thanks again Allison, enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 9 months ago

“It was the right car at the right time the ins group for the vitara was 20 and getting to a stupid amount of money, I have a perfect driving record, never claimed or had a claim against me in 64 years of driving. so I decided my next car would be a sensible one for insurance, I had set my mind on going back toToyota as I had a yaris verso for 17 years, you had an aygo x I had my eye on but a bit more than I wanted to pay, then you got in a second aygo x, slightly more miles but seemed to be the right car for me, we negotiated a deal and I have now got what I believe is the right car for me. Thankyou. J Matthews.”

Helpful Report

(Huddersfield) - Posted 10 months ago

Hi Mr Matthews, Thank you very much for your 5-star review. We appreciate your feedback and are thrilled to hear that you found the right car with us. We do understand the importance of finding the perfect car that meets both your needs and budget and it sounds like the Toyota Aygo X you purchased was just what you were looking for. We're glad we could negotiate a deal that worked for you and help you find the ideal car at the right time. We'd also like to take this opportunity to commend you on your impeccable driving record spanning over 64 years. That really is impressive. Thanks again Mr Matthews, enjoy your new car and wish you many safe and happy miles ahead.

Posted 9 months ago

“I dealt with Chris and Dean in Ashton and the level of service that they gave was excellent They both went the extra mile with their helpfulness patience and understanding and I would highly recommend this dealership to anyone”

Helpful Report

(Ashton-under-Lyne) - Posted 10 months ago

Hi Graham, Thank you very much for taking the time to share your thoughts with us. We appreciate your feedback and are delighted to hear about your excellent experience with Chris and Dean at our Ashton Showroom. It's also great to know they provided you with exceptional service, going the extra mile in all areas. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's great to know that's what you experienced. Thanks again Graham, enjoy your Subaru Forester and we look forward to seeing you again soon.

Posted 9 months ago

“the customer service from start to finish was seamless and an enjoyable experience ..Informative staff ,no hard sell was helpful in every way possible to even helping me with emails with my computer thank you”

Helpful Report

(Bradford) - Posted 10 months ago

Hi Julie, Thank you very much for your glowing 5-star review. We appreciate your feedback and we're pleased to hear you had such a seamless and enjoyable experience with Jamie and the team. We take pride in ensuring our staff are both informative and helpful without resorting to any hard selling tactics, so it's truly rewarding for us to know that we were able to assist you in every way possible, including helping with the email side of things. Thanks again Julie for taking the time to share your thoughts with us, enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 9 months ago

“Sorry but my husband has terminal cancer and I am under too much pressure to write a review”

Helpful Report

Posted 10 months ago

We are so sorry to read your comments and totally understand the pressure you must be under. Our thoughts are with you during this difficult time and if there's anything at all we can help with, please don't hesitate to reach out.

Posted 9 months ago

“We have had a very positive experience buying a vehicle from Colin Appleyard, Keighley. Friendly and helpful staff.”

Helpful Report

(Keighley Suzuki) - Posted 10 months ago

Thank you very much for your glowing 5-star review. It's really nice to know how pleased you were with your purchasing experience, we'll be sure to share your kind comments with the team. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's a delight to know that's what you experienced. Thanks again, we appreciate your feedback and we hope your Suzuki Vitara brings you endless joy and unforgettable adventures.

Posted 10 months ago

“Another great experience purchasing a car from Colin Appleyards, Keighley. Dealt with Matthew Butterfield for our 3rd purchase and we cannot praise him enough. He is just wonderful to deal with and is as said previously in a review an asset to the company!”

Helpful Report

(Keighley Suzuki) - Posted 10 months ago

Hi Paul, Good to hear back from you and thanks very much for once again taking the time to leave us a 5-star review. It's great to know you've had another positive experience purchasing a car from us here at our Keighley dealership and we're delighted that Matthew was able to assist you with your third purchase. Matthew is a true asset to our company and we'll be sure to pass along your praise. Thanks again Paul, we appreciate your feedback and we value your continued loyalty. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 10 months ago

“Recently bought a used suzuki ignis from the branch in Keighley. Friendly knowledgeable staff, no high pressure tactics, great service - would happily recommend or use again.”

Helpful Report

(Keighley Suzuki) - Posted 10 months ago

Thank you very much for taking the time to share your thoughts with us. It's great to know how pleased you were with your purchasing experience. Our teams strive to provide excellent service without any high-pressure tactics, so it's wonderful to know that we met your expectations. Thanks again, we appreciate your feedback and it's nice to know you'd happily recommend us. Enjoy your Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 10 months ago

“Would like to say how comfortable and relaxed I felt buying my new car. No pressure at all from Matthew. Everything explained to me. Great service”

Helpful Report

(Keighley Suzuki) - Posted 10 months ago

Thank you very much for your 5-star review. We're delighted that Matthew was able to assist you and thoroughly explain everything during the purchasing process. Delivering great service is our top priority so it's really nice to know that's what you experienced. Thanks again, we appreciate your review and we hope your Suzuki Swift brings you endless joy and unforgettable adventures.

Posted 10 months ago

“Buying a new car was a very pleasant experience. The staff were all very friendly, efficient and knowledgeable. Special thanks go to Christopher and Dean. I look forwards to seeing you all when I bring the car in for service. Barrie”

Helpful Report

(Ashton-under-Lyne) - Posted 10 months ago

Hi Barrie, Thank you very much for your glowing 5-star review. It's really nice to hear that your experience of buying a new car was such a pleasant one. Our team takes pride in being friendly, efficient, and knowledgeable, so your kind words mean a lot to us, we'll be sure to share your feedback with Chris and Dean. Thanks again Barrie, we value your review, enjoy your Subaru Crosstrek and we look forward to providing you with the same great service in the future.

Posted 10 months ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews