D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the experience of changing my car a very positive one. My staff salesman was very pleasant and courteous. I believe i got a fair exchange price for my vehicle.they were not pushy in trying to sell ne extras, which i find a pointless chore! It was a straightforward and painless experience. Would recommend them .”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thanks very much for taking the time to share your thoughts with us. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership and we'll be sure to forward your kind words onto Karl at our Huddersfield dealership. We appreciate your feedback and look forward to you taking delivery of your Ford Eco Sport. Thank you for choosing Colin Appleyard.

Posted 3 years ago

“Very efficient service, did what they said they would. Sent a video showing the vehicle's condition.”

Helpful Report

Posted 3 years ago

Hi Mr Walker, Thank you for your review. We're glad you had a 5 star experience and that you were happy with the service that you received from us.

Posted 3 years ago

“Good service, informative video, fair price, and courteous driver who collected and returned our car.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for your review. We're glad you had a 5 star experience and that you were happy with the all round service you received from Barrie and the team.

Posted 3 years ago

“As usual, fantastic service at Bradford Suzuki. Efficient and customer focused and always a pleasure to see Jason!”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Cath, Many thanks for your review. It's great to know that once again you were pleased with the service that you received from Jason and the team at our Bradford dealership, your kind words mean a lot. Thanks again Cath, we really appreciate your support and very much value your continued loyalty.

Posted 3 years ago

“The service team are very professional and friendly, feel well looked after. The only very minor thing is that they don't explain the service bill and why it comes to the amount, been to other garages in the past and most of them go through the bill with you.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Ian, Thanks very much for taking the time to leave us a 5 star review. We're really pleased to hear how well the team at our Bradford dealership looked after you. We do apologise Ian if the service invoice wasn't explained to you, we'll be sure to mention this to our service team. If there is anything on the invoice that you would like to discuss in further detail, please contact Jason or Dan direct on 01274 581625 opt 2 and they will be more than happy to go through the invoice with you. Thanks again Ian for your feedback, we really appreciate it.

Posted 3 years ago

“Despite me bringing more car problems to the workshop than the mechanics had bargained on, the service received was excellent and dealt with on the day. This professional team I don’t hesitate to recommend.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi John, Thank you very much for your review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership and we'll be sure to share your kind words with Barrie and the team at our Ashton dealership. We appreciate your feedback John and would like to take this opportunity to thank you for once again choosing Colin Appleyard to maintain your Suzuki Vitara.

Posted 3 years ago

“Very professional and friendly service.”

Helpful Report

(Keighley Nissan) - Posted 3 years ago

Hi Anna, Thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service that you received from Patryk at our Nissan dealership and we'll be sure to share your kind words. We appreciate your feedback Anna and would like to take this opportunity to thank you for choosing Colin Appleyard to supply your New Nissan Qashqai.

Posted 3 years ago

“purchased a new car at the beginning of September .. was to be on a 71 plate but a mix up with the registration numbers meant a wait for the 71 plate or choose a 21 plate .. I didn't want to wait so no problem regarding the different plate .. for my inconvenience i've been offered a free first service which i'll gladly utilise ! The hand over and paperwork went fine, however i'd paid for £15 worth of fuel in the final price of the vehicle but the 'low fuel' light came on as I got to the M60 from Ashton ! not impressed but have spoken to Nick who apologised and promised to make good next time i'm passing the showroom.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Bob, Thank you for your feedback and we do hope you're enjoying your Suzuki Swift. Apologies there was an issue with the fuel, this was a genuine oversight on our behalf and as promised by Nick will be sorted next time you are passing the dealership. We look forward to seeing you soon Bob and thanks again for your review.

Posted 3 years ago

“Brilliant service”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Linda, Thank you for your 5 star review. We're very pleased to hear you received brilliant service from Angela and the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks once again Linda, we appreciate your support.

Posted 3 years ago

“Excellent service”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Mick, Thanks very much for your review. We're glad you had a 5 star experience and that you were pleased with the service you received from Mike and the team. Thanks again Mick, we really appreciate your support and very much value your continued loyalty.

Posted 3 years ago

“Great customer service, caring and helpful attitude!”

Helpful Report

Posted 3 years ago

Hi John, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again John, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Service department- poor attitude customer service, lack of knowledge on quoting, mis informed MOT check advised. Would not recommend or use again.”

Helpful Report

Posted 3 years ago

We are sorry to see that you have only been able to leave us a 1 star review. This isn't something we expect to see and we'd certainly like to look into the reason behind your comments. We have noted that your vehicle is booked in with us and if you are able to contact Jason he will be more than happy to discuss your comments in further detail. You can contact Jason via email j.lee@colinappleyard.com or alternatively by calling 01274 581625 opt 2.

Posted 3 years ago

“Car recently serviced and MOT. Received a video of service which is brilliant. After MOT received a phone call outlining some areas that needed attention in the future.”

Helpful Report

Posted 3 years ago

Many thanks for your review. It's great to know you were pleased with the service that you received from us. We appreciate your feedback and would like to take this opportunity to thank you for choosing Colin Appleyard.

Posted 3 years ago

“Super service,courtepus people,good jpb done”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Maggie, Good to hear from you and many thanks for your review. It's great to know how pleased you were with the service that you received from us and we'll be sure to share your comments. Thanks again Maggie for your feedback and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Arranged appointment at my convenience and vehicle serviced/cleaned/washed awesome”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Hussain, Thank you for your feedback. It's great to hear how pleased you were with the service that you received from the team at our Huddersfield dealership and we'll be sure to forward your comments on. Thanks again Hussain, we appreciate your support and look forward to providing you with the same great service on your next visit.

Posted 3 years ago

“Quick book in for a service. Carried out in good time. Happy customer”

Helpful Report

Posted 3 years ago

Thank you for your review. It's great to know you were pleased with the service that you received from us. Thanks again, we appreciate your support and would like to thank you for choosing Colin Appleyard.

Posted 3 years ago

“My almost brand new Swift, purchased in Ashton, was damaged by an unknown perpetrator in (probably) a car park. Small dent in nearside rear door, on the swage line. Barrie Bridge in Ashton provided a quotation for repair which was submitted to my insurer who then took almost exactly one month to approve to repair. Barrie waited patiently for approval and when it finally arrived made every effort to expedite the repair, arranging a loan car in the meantime. The repair was really well done. and the car was returned to me a good deal cleaner then it went in for the work. Thanks to all concerned.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Peter, Thank you very much for taking the time to share your thoughts with us after what must have been a very stressful and inconvenient time. We're really pleased to hear that you are happy with the repair work that has been carried out on you Suzuki Swift and we'll certainly forward your kind words onto Barrie. Thanks once again Peter for your review and we hope to see you again under much better circumstances.

Posted 3 years ago

“Booked me in quickly stuck to timings as I needed the car back ASAP. Staff friendly great service.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Jacqui, Thank you for your review. It's great to know you had a 5 star experience and that you were happy with the service you received from Angela and the team. We appreciate your feedback Jacqui and would like to take this opportunity to thank you for choosing Colin Appleyard.

Posted 3 years ago

“Brought my Ignis SZ5 in for it's first service yesterday (Ashton Branch). I've been a regular customer of Suzuki Ashton for over 20yrs and have always received first class service when purchasing or having my car serviced. It's nice to know who's handled your service which was Matthew yesterday. Always a nice welcome when you arrive at reception. Thanks to Barrie and Angela.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Angela, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know that once again you were pleased with the service that you received from the team at our Ashton dealership and we'll be sure to forward your kind words on. Thanks again Angela, we appreciate your review and very much value your continued loyalty.

Posted 3 years ago

“A pleasure, no forceful sale pressures, all questions answered honestly. A happy place to deal with.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Charlie, Good to hear from you and thanks very much for your feedback. It's great to know how pleased you were with the service that you received from Matt at our Ashton dealership and we'll be sure to share your comments. Thanks again Charlie for your review and we look forward to you taking delivery of your Citroen C4.

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews