D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from first contact to collection from Craig and the team at Nissan. Car thoroughly explained to me and nothing was too much trouble (I’m not very technical) car was immaculate and I’m very satisfied”

Helpful Report

(Keighley Nissan) - Posted 3 years ago

Hi Ray, Thanks very much for taking the time to share your thoughts with us. It's great to hear how pleased you are with your Nissan Qashqai and also the service you received from Craig. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback Ray and would like to take this opportunity to thank you for choosing Colin Appleyard.

Posted 3 years ago

“Excellent customer service as usual”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear that once again you have experienced this.

Posted 3 years ago

“From the moment I was met with my salesman he was attentive and warm, he ensured I felt comfortable with the overall process for the test drive and explained all of the financial options in a way that I could easily understand. As I was buying my first car from a dealership rather than private he made the experience really easy and he was very knowledgeable about the vehicles. Eventually I left with the vehicle I needed and some great support packages in place and I was really happy, fresh MOT and tax as well! Would definitely recommend Colin Appleyard A-U-L and in particular my salesman Nick Hughes, he made the whole process so easy and his customer service was top notch. Thanks again Nick.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Michael, Good to hear from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Nick and we'll be sure to share your kind words, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Michael, we appreciate your support and we wish you many miles of safe and enjoyable motoring in your Suzuki Celerio.

Posted 3 years ago

“Simon Morley at the Bradford branch of Colin Appleyard puts you at ease and explains everything in fine detail. You know exactly what you are paying for and what specification the vehicle has that you have chosen. Delivery was on the day specified and a full explanation of how everything worked.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Steven, Thanks very much for your review. It's great to hear how pleased you were with the service you received from Simon at our Bradford dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Steven, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Fantastic service as always from Colin Appleyard. Nothing was too much trouble and everything was dealt with with fast and efficient professionalism.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Simon, Good to hear back from you and thanks very much for your review. We're very pleased to know that once again you were pleased with the service you received from Steve and the team at our Huddersfield dealership and we'll be sure to share your comments, they mean a lot. We appreciate your feedback Simon and would like to take this opportunity to thank you for once again choosing Colin Appleyard to supply your new car.

Posted 3 years ago

“Helpful, friendly and first class service.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thanks very much for your review. It's great to know how pleased you were with the service you received from the team at our Huddersfield dealership. We appreciate your feedback and would like to take this opportunity to thank you for once again choosing Colin Appleyard to service your Suzuki Vitara.

Posted 3 years ago

“Couldn’t fault the service. First class contact with employees. Service information excellent. Have already recommended.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Many thanks for your 5-star review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback and would like to take this opportunity to thank you for once again choosing Colin Appleyard to Service and MOT your Suzuki Celerio.

Posted 3 years ago

“As always great customer service barrie is always a great credit to the garage”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Amanda, Thanks very much for your review. It's great to know that once again you were pleased with the service you received from Barrie and the team, we'll be sure to share your comments, they mean a lot. We appreciate your feedback Amanda and would like to take this opportunity to thank you for once again choosing Colin Appleyard to maintain your Suzuki Swift.

Posted 3 years ago

“Been buying Suzuki vehicles at Colin Appleyards since Ali was a lad in short pants! Lost count of how many we as a family have purchased. We always get a good deal and excellent follow up. Well done to all the team.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Margaret, Good to hear back from you and thanks very much for your feedback. We're really pleased to hear how happy you continue to be with the service you receive from Ali and the team and we'll be sure to share your comments, they mean a lot. Thanks once again Margaret, we appreciate your support and very much value your continued loyalty.

Posted 3 years ago

“Great service,all done while I waited Colin Feather explained all that was going to happen with the service.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi James, Good to hear back from you and thanks very much for your review. It's great to know how pleased you were with the all round service that you received from Colin and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again James, we appreciate your feedback and hope you are enjoying your Suzuki Swift.

Posted 3 years ago

“Both the staff in the service department were exceptionally helpful and very professional a credit to C A 👏👏👏👏👏”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Trevor, Thanks very much for your review. It's great to know you were pleased with the service you received from the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Trevor, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Usual high quality service from all at Colin Appleyard Ashton. Collected and returned car to work after annual service, mot. Returned, cleaned inside and out. All done on easy service plan so spread the cost over the year. Four years now and service levels as good as day one.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Paul, Good to hear back from you and thanks very much for the glowing review. It's great to know that once again you were pleased with the service you received from the team at our Ashton dealership and we'll be sure to share your kind words, they mean a lot. Thanks again Paul, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“This is my 3rd Subaru. I think that says it all. Excellent cars and excellent people to deal with. Keep up the good work.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thank you for your feedback. It's great to know that once again you were pleased with the service you received from the team at our Huddersfield dealership. Thanks again, we appreciate your support and we wish you many miles of safe and enjoyable motoring in your Subaru Forester.

Posted 3 years ago

“Colin appleyards staff are very friendly helpful and not pushy. So dealing with them is a pleasure. From servicing to sales all first class”

Helpful Report

(Keighley Nissan) - Posted 3 years ago

Hi Alan, Good to hear back from you and thanks very much for your 5-star review. It's great to know how pleased you continue to be with the all round service that you receive from the team at our Nissan dealership and we'll be sure to share your comments, they mean a lot. Thanks again Alan for your feedback, we appreciate your support and we wish you many miles of safe and enjoyable motoring in your Nissan Qashqai.

Posted 3 years ago

“Service and MOT completed, car was picked up and returned in perfect condition as usual. The technician and service team are excellent and would recommend and give my endorsement.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Ian, Thanks very much for your review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Ian and would like to take this opportunity to thank you for once again choosing Colin Appleyard to Service and MOT your Suzuki Jimny.

Posted 3 years ago

“We just bought our first Suzuki car through Nick Hughes at the Ashton-under-Lyne branch. A brilliant and swift process including a hassle free (apart from getting lost) test drive. My wife commented "its the first time I have never felt pressurized or uncomfortable in a car dealership" Highly Recommended!!”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Gary and Lynsey, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Nick and the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Gary and Lynsey, we really appreciate your support and we wish you both many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 3 years ago

“Friendly, helpful and great customer service - as a family we have had 4 cars from them and always use them for servicing.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Katie, Thanks very much for taking the time to share your thoughts with us. It's great to hear that once again you were pleased with the service you received from Jason and the team. Thanks again Katie for your review, we appreciate your support and value your continued loyalty.

Posted 3 years ago

“Good friend ly sevice as always go the extra mile I have had a lot of cars from them over the years but never have they let me down I would recommend eny one to by a car from them regards david”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi David, Good to hear back from you and thanks very much for your review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback David and would like to take this opportunity to thank you for once again choosing Colin Appleyard to maintain your Suzuki Vitara.

Posted 3 years ago

“Satisfied with the service if only they clean the car as they promised.”

Helpful Report

Posted 3 years ago

Hi Lanie, Thank you for your review and apologies that on this occasion your vehicle wasn't cleaned. We have discussed this with the dealership who advised at the said time we just didn't have the valeting staff availability. We believe Barrie has spoken with you and asked for you to call in at a time that best suits and we will clean your car. Apologies once again Lanie and we do hope to see you again soon.

Posted 3 years ago

“Excellent service by Barry & team”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for taking the time to send us your feedback. It's great to hear how pleased you were with the service you received from Barrie and the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again for your review, we appreciate your support.

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews