D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,177 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service with collection of my vehicle for MOT/service and video update later in the day - minor issue as my car wasn’t cleaned inside/out like it normally is, aside from that all excellent”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi, Thank you for taking the time to share your comments with us. We're very pleased to hear how satisfied you were with the service that you received from us and apologise that on this occasion your vehicle wasn't cleaned. Due to the National Pandemic that we are all in at the moment any contact with vehicles is kept to a minimum and we are also working on reduced staff. Once restrictions are lifted we will be more than happy to clean your vehicle and return our services to normal. Thanks once again for your review, we appreciate your support.

Posted 4 years ago

“Really happy with service and great video around suspension etc”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Vinnie, Thank you for taking the time to share your feedback with us. We appreciate your support.

Posted 4 years ago

“Everything to do with the pre sales and sale of the car was good, I've not had to do anything after the sale as yet, only had the car two days, but a couple of their staff have been in touch to say get in touch if any problems. So far so good.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Tony, Many thanks for taking the time to send us your feedback. It's great to hear that so far so good you're happy with the service that you've received from us here at Colin Appleyard's. We wish you many miles of safe and enjoyable motoring in your Suzuki Ignis and look forward to seeing you again soon. Thanks again, we appreciate your feedback.

Posted 4 years ago

“very happy with my customer experience with all staff of Colin Appleyard at A-U-L branch. make you feel welcome, one of the family, I would recommend them.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi John, It's great to hear from you and thank you very much for taking the time to leave us a review. It's fantastic to receive your feedback regarding your experience with Colin Appleyard Ashton. We're very pleased to hear the service our staff provided made you feel like family, Thanks again, we value your support.

Posted 4 years ago

“From enquiring about part exchange and finance to picking up my new car, it was a completely seamless transaction. Thanks go to Richard and Ian for making it so.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Julia, Good to hear back from you and many thanks for your review. We're very pleased to hear that all went well and was easy and straight forward. We hope you enjoy your Suzuki Swift Julia and thanks for choosing Colin Appleyard.

Posted 4 years ago

“My misspent youth has been converted into a so-so pension. I am driving a second secondhand Suzuki Swift bought from Colin Appleyard. Given my status and motor I am hardly driving a flash Suzuki and changing it every year. Nevertheless the Suzuki Service team at Bradford Suzuki are unfailingly helpful, courteous and friendly. I like the little video I get sent reporting on the car while it is jacked up high above the inspection pit. I like the fact that a friendly gentleman picked up my Suzuki and took it down to Bradford Suzuki - and then brought it back. (This felt knowledgeably safe in these COVID times.) Thank you Suzuki Bradford - may you all pull through this difficult time successfully.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Simon, Good to hear from you and thanks very much for the great review. We're really pleased to hear how happy you were with the service that you received from the team at our Bradford dealership and we will be sure to forward your kind words on. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Simon, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 4 years ago

“The buying of the car was very simple and good but then I had a flat tyre which the garage said was leaking from a previous puncture repair and also both keys are very temperamental for central locking”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi, Thanks for taking the time to send us your feedback and leave a 4 star review. We're pleased to hear that the purchase of your Suzuki Swift went with ease and we understand that the tyre has now been sorted. Mike from service also advised that he had spoken with you and if you call into the dealership we'll replace the battery in your key fob. We very much hope you enjoy your Suzuki Swift and if there is anything further that we can help with please contact us at https://www.colinappleyard.com/company/feedback

Posted 4 years ago

“Always receive efficient, friendly and professional service, especially from the Nissan salesman, Adam Harrow. This is our third Qashqai purchased here and once again we obtained a very competitive deal. absolutely delighted with the car. Would recommend Colin Appleyard Nissan to ant prospective purchaser.”

Helpful Report

(Keighley Nissan) - Posted 4 years ago

Hi Bob, Thank you for taking the time to leave us your feedback. It's great to hear how pleased you are with your New Nissan Qashqai and also the service that you received from Adam. Thanks again Bob for your review, we appreciate your support and very much value your loyalty. Enjoy your new motor and we look forward to providing you with the same great service in the future.

Posted 4 years ago

“Really friendly and efficient service from the team at Colin Appleyard-Ashton Under Lyne. I also felt safe going in to the showroom as their Covid measures were up to scratch! I have been a loyal customer for the last 7 years and Nick Hughes was very good at looking after me.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Cheryl, Good to hear back from you and thank you for taking the time to send us your feedback. We're very pleased to hear happy you were with the service that you received from Nick and the team at our Ashton branch. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again for your review, we appreciate your support and very much value your loyalty. Enjoy your New Suzuki Swift.

Posted 4 years ago

“I recently purchased a Leaf and overall the personal service was good though more time could have been spent on actual delivery including a quick resume of all the featrues.”

Helpful Report

(Keighley Nissan) - Posted 4 years ago

Hi, Thank you for taking the time to send us your feedback and we hope that you are enjoying your New Nissan Leaf. We do pride ourselves on the levels of customer service we provide and your comments have been taken on board & raised with the Manager of the dealership. If there is anything further that we can help or advise you with then please feel free to contact us and we will be more than happy to help. You can contact us at https://www.colinappleyard.com/company/feedback

Posted 4 years ago

“Very happy with the car. First time I have ever bought a car where I had to pay for the tax and it wasn't included at collection. Also without not being a Suzuki everything a bit vague about warranty, servicing etc.”

Helpful Report

Posted 4 years ago

Hi Stuart, Thank you for taking the time to send us your feedback. We're very pleased to hear how happy you are with your Mazda and apologise if the explanation of servicing and warranty etc came across a bit vague, we will ensure your comments are passed on to the General Manager who in turn will raise this with the sales team. If there is anything that you would like clarification on the please contact us at the following link and we will happily come back to you - https://www.colinappleyard.com/company/feedback In relation to the tax it is due to the change in government legislation that we now tax used vehicles upon collection. Thanks again for your review Stuart, we really appreciate your support and wish you many miles of safe and enjoyable motoring in your Mazda 2 Sport.

Posted 4 years ago

“I've nearly always bought subaru, and Colin appleyard have always been excellent and efficient. However when I asked subaru for a brochure before the Covid-19 pandemic, I didn't hear anything afterwards for quite a while. Because of a downturn in trade and people only just getting back to work you'd think that they'd be pushing sales like mad unfortunately the offer was not what I expected, and lacking in certain areas. 😕”

Helpful Report

Posted 4 years ago

“Thanks great service”

Helpful Report

Posted 4 years ago

Hi Gareth, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“Very good service helpful staff couldn't do enough”

Helpful Report

Posted 5 years ago

Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 1 year ago

“I bought a car from Colin Appleyard and I am happy with it. The price was reasonable but the after care warranty for a year was very expensive.”

Helpful Report

(Huddersfield) - Posted 5 years ago

“We decided to part x our xtrail and went in on the off chance to see what was on offer. Andy was very friendly and very knowledgeable. Luke who accompanied us on the test drive of a quashqai was lovely. Adam finalised our deal and was very happy with his service. When we have visited we've always been greeted politely and looked after. Definately be back.”

Helpful Report

Posted 5 years ago

Hi Samantha, Thank you for taking the time to send us your feedback and leave us a 4 star review. It's great for us to hear how pleased you are with the service that you have received from the team at our Nissan dealership and we will forward your kind words onto them. Thanks again for your feedback Samantha, enjoy your Nissan Qashqai and thank you for choosing Colin Appleyard.

Posted 5 years ago

“Just pick up a Suzuki Celerio from C A and may i say that the service and and attention to detail we got was 5 star and it made buying a car a pleasure. Well done team Applyard especially to Sam and Richard”

Helpful Report

(Bradford) - Posted 5 years ago

Hi Demelza & Stephen, Good to hear from you and thanks very much for taking the time to send us your feedback. It's great for us to hear how pleased you are with the service that you received from Sam and the team at our Bradford dealership and we will be sure to forward your kind words on. Thanks again for your review, we wish you many miles of safe and enjoyable motoring in your Suzuki Celerio and thank you for choosing Colin Appleyard.

Posted 5 years ago

“Everything went fine great service Karl was a great help.”

Helpful Report

(Huddersfield) - Posted 5 years ago

Hi, Thank you for leaving us a 4 star review. We're very pleased to hear that Karl at our Huddersfield dealership provided you with great service and that everything went well. Thanks again for your review and we wish you many miles of Safe and Enjoyable motoring in your Jeep Renegade.

Posted 5 years ago

“Good customer service collected and delivered my car to and from work. Polite and keep me updated on my mot and service”

Helpful Report

(Bradford) - Posted 5 years ago

Hi Mrs Hinsley, Thank you for taking the time to send us your feedback. We're very pleased to hear how well the staff at our Bradford dealership looked after you and kept you updated. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again.

Posted 5 years ago

“Very happy with car and service. Although boot light not working so had to call this morning. Also think customers should have a choice of either a spare tyre as I think the inflatable kits are dangerous and if you use it and it doesn't work your stuck. Bring back spare tyres.”

Helpful Report

(Huddersfield) - Posted 5 years ago

Hi Miss Clifford, Thank you for taking the time to send us your feedback and leave us a 4 star review. We're very pleased to hear how happy you are with your Suzuki S-Cross and the service that you received from us. Apologies that the option to purchase a spare wheel wasn't mentioned to you and that the boot light wasn't working due to a loose connection, I believe this is now sorted and that you have also purchased a spare wheel. I will forward your comments on and thanks again for your feedback, we really appreciate it.

Posted 5 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,177 reviews