Colin Appleyard LTD Reviews

Name: Colin Appleyard LTD
Address: Cornmill Garage, Halifax Road,, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend Colin Appleyard LTD

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Colin Appleyard LTD:

Established in 1971, Colin Appleyard is a family run business selling new and used cars. In the showrooms, on the telephone or online, we have long-serving, knowledgeable staff who understand our products and are ready to provide you with the best possible service and in 2021 we celebrated our 50th anniversary.

Visit Website

Phone:

01535 606 321

Email:

enquiries@colinappleyard.com

Location:

Cornmill Garage, Halifax Road,
Keighley
BD21 1AH

Write Your review

Tell us how Colin Appleyard LTD made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Colin Appleyard LTD 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently purchased a Suzuki Swift Sport from Colin Appleyard in Huddersfield. Would just like to mention the great service we received from Lewis who works in the sales department. Lewis was kind, professional and very helpful. The whole process of buying and collecting the car ran very smoothly and we would recomend Colin Appleyard in Huddersfield to anyone. Overall an excellent experience.”

Helpful Report

(Huddersfield) - Posted 8 months ago

Hi Carolyn, Thank you very much for taking the time to share your thoughts with us. It really is nice to hear how pleased you were with your all-round purchasing experience, we'll be sure to share your kind comments with Lewis and the team, they mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Carolyn, we appreciate your review and we're pleased you'd be happy to recommend us. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 8 months ago

“I’m very happy with the advice and service I received from the dealership. Stephen Sheffield was excellent and I can’t recommend him highly enough. Thanks Steve.”

Helpful Report

(Keighley Suzuki) - Posted 8 months ago

Hi Sian, Thank you very much for your wonderful 5-star review. We really appreciate your positive feedback and are thrilled to hear that you're satisfied with the advice and service you received from us. We're especially pleased to hear that Steve provided excellent service and exceeded your expectations, we'll definitely pass on your kind words to him. Thanks again Sian, we value your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Swift.

Posted 8 months ago

“My parents have had a number of cars from yourselves, and my mum told me to come join the family! ...Absolutely amazing experience from start to finish with Matthew Butterfield at Colin Appleyard Keighley Branch. I went to look for a new car on the Wednesday, after looking around all the cars we were not pestered, no one came to try talk us into anything, we were left at our own leasure which was lovely compared to most!! We found a lovely car which I wanted to test drive and with no hassle at all, Matthew got me behind the wheel straight away! A few checks and questions and a full check of my liscence etc and I was away! Everything was so smoothly done! The car is stunning! But I still had a couple of test drives from other places booked in that day, when we came back he asked how it went, I explained I loved it but had to drive another car that afternoon, there was no bother at all. He gave us a card and said to come back or call if needed. Of course I went back after driving the other cars! The service and the car it's self was stunning (suzuki vitara 4x4 estate). Placed a deposit, did a few tick box questions and away. I really needed a car ASAP, sent the ballance the next day, and from going in Wednesday, I was driving away the following Saturday afternoon! Just about 3 days later! Everything was fab, start to finish. They have some fantastic deals etc and a few other fancy add ons too! But nothing is pressured! Fab experience and me and my daughters love our new car!”

Helpful Report

(Keighley Suzuki) - Posted 8 months ago

Hi Gabriella, Thank you very much for your glowing 5-star review and welcome to "The Family". We truly appreciate your kind words and are delighted to hear you had an absolutely amazing experience at our Keighley Branch, thanks to Matthew. We're also very pleased to hear you were given the space and time to browse without any pressure or hassle. It's important to us that our customers feel comfortable and in control throughout their car purchasing, so it's great to know that's what you experienced. Thanks again Gabriella, we value your feedback and we wish you many enjoyable journeys in your Suzuki Vitara. "Looks Great".

Posted 8 months ago

“Matt was extremely helpful and attentive during our purchase of our new car. He went above and beyond to ensure I was comfortable driving my new car. As I have always driven a manual it took a little confidence boost to feel comfortable driving an automatic and Matt made sure we left happy and comfortable.”

Helpful Report

(Huddersfield) - Posted 8 months ago

Hi Tanya, Thank you very much for your glowing 5-star review. We're really pleased to hear you had a great experience with us and we appreciate your kind words about Matt. He is indeed an exceptional member of our team who always goes the extra mile to assist our customers. We're glad he could help you feel comfortable driving your new car, especially when it meant transitioning from a manual to an automatic. Thanks again Tanya, we value your feedback and we wish you many enjoyable journeys in your Suzuki Swace.

Posted 8 months ago

“Picked our new Suzuki Vitara up today & must what a pleasant easy transaction it was ,the Gentleman we dealt with Richard Bennett couldn't of been more helpful or courteous. I would recommend to anyone. Thank you Richard.”

Helpful Report

(Bradford) - Posted 8 months ago

Hi Barry, Thank you very much for taking the time to share your thoughts with us. We truly appreciate your kind words and are thrilled to hear that you had such a pleasant and smooth experience picking up your new Suzuki Vitara. It's also nice to know that Richard was extremely helpful and courteous throughout the transaction. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's a delight to know that's what you experienced. Thanks again Barry, we value your feedback and we hope you enjoy your new car.

Posted 8 months ago

“Good experience Lovely car”

Helpful Report

(Bradford) - Posted 8 months ago

Thank you very much for your review. It's nice to know you enjoyed your purchasing experience and it's great to hear how pleased you are with your Suzuki Swift. Thanks again, we appreciate your feedback and we wish you endless joy and unforgettable adventures in your new car.

Posted 8 months ago

“All motor dealers should be like this”

Helpful Report

(Huddersfield) - Posted 8 months ago

Thank you very much for your 5-star review. It's nice to know you were clearly happy with the all round service you received from us. Thanks again, we appreciate your feedback and we hope you enjoy your New Suzuki Vitara.

Posted 8 months ago

“Another purchase from Colin Appleyards in Kly- Mathew as always pleasant and approachable”

Helpful Report

(Keighley Suzuki) - Posted 8 months ago

Thank you very much for your 5-star review. It's nice to know that once again you were happy with the service you received from Matthew and the team. Thanks again, we appreciate your feedback and we value your continued loyalty. Enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 8 months ago

“From start to finish it was well explained. Good part exchange rate for my car . The new one was ready for me to collect at the time we arranged . Good service over all”

Helpful Report

(Keighley Nissan) - Posted 8 months ago

Hi Richard, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. We're pleased to hear that our team provided you with a clear and thorough explanation throughout your purchasing experience and it's also great to know you found our part-exchange rate favorable and your new vehicle was ready for collection as planned. Delivering excellent service is our utmost priority and we're delighted we were able to meet your expectations. Thanks again Richard, we appreciate your feedback, enjoy your Nissan Qashqai and we look forward to providing you with the same great service in the future.

Posted 8 months ago

“Came down to Ashton as Colin Appleyards been in the town for decades. Great comms, timely and responsive Great sales experience from start to completion No qualms about recommending”

Helpful Report

(Ashton-under-Lyne) - Posted 8 months ago

Thank you very much for taking the time to share your thoughts with us. It's great to hear that our dealership in Ashton has made a positive impression on you. As one of the longstanding establishments in the town we are committed to providing excellent service so it's nice to know that our communication, timeliness, and responsiveness met your expectations. Our team takes pride in ensuring a great sales experience from beginning to end so we're delighted that we were able to deliver exactly that. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 8 months ago

“The service was first class Joss worked very hard to sort out my insurance”

Helpful Report

(Ashton-under-Lyne) - Posted 8 months ago

Thank you very much for your review. It's nice to know you were happy with the all-round service you received from Josh and we hope you enjoy your New Suzuki Ignis. Thanks again, we appreciate your support.

Posted 8 months ago

“Great service from Matthew, followed up my email enquiry almost immediately. He made us feel very welcome when we visited your showroom and made purchasing our new Suzuki Jimny a very pleasant experience.”

Helpful Report

(Keighley Suzuki) - Posted 8 months ago

Hi Tim, Thank you very much for taking the time to share your thoughts with us. It's really nice to hear that you had a great purchasing experience with Matthew and to know that he promptly followed up on your email enquiry. As a family run business we do take great pride in delivering top-notch customer service, so it's a delight to know that the purchase of your New Suzuki Jimny was a pleasant and enjoyable experience. Thanks again Tim, we value your feedback and we wish you endless joy and unforgettable adventures in your New Suzuki Jimny.

Posted 8 months ago

“The service we experienced when purchasing our new vehicle was excellent, delivery was prompt and we couldn't find any fault.”

Helpful Report

(Huddersfield) - Posted 8 months ago

Hi John & Margaret, Thank you very much for your wonderful 5-star review. We appreciate your kind words and are thrilled to hear that the service you experienced while purchasing your new vehicle was excellent. Our teams take great pride in the all-round services we provide, so it's a delight to know that's what both yourself and Margaret experienced. Thanks again, we value your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 8 months ago

“Matthew helped us pick out our new motability car, he was super helpful and explained the whole process. I am very happy with the service provided and would definitely recommend Colin Appleyards.”

Helpful Report

(Keighley Suzuki) - Posted 8 months ago

Hi Sarah, Thank you very much for taking the time to share your thoughts with us. It's really nice to hear that Matthew was able to assist you in selecting your new Motability car. His dedication to providing exceptional service is unparalleled and he always ensures that our customers understand the entire process, we're delighted to know you found him super helpful. Here at Colin Appleyard, customer satisfaction is our utmost priority and we strive to provide the best service possible, so it's great to know that's what you experienced. Thanks again Sarah, we value your feedback and we hope you enjoy your New Suzuki S-Cross.

Posted 8 months ago

“Max was super helpful. Answered all the questions I had and it he made it a great experience.”

Helpful Report

(Ashton-under-Lyne) - Posted 8 months ago

Thank you so much Ewan for your glowing 5-star review. We appreciate your kind words and the time you took to share your positive experience with us. We're delighted to hear that Max was super helpful and was able to address all your questions, making your experience with us a great one. It's feedback like yours that motivates us to continue providing excellent service. Thanks again Ewan, we value your support and we wish you endless joy and unforgettable adventures in your Suzuki Jimny.

Posted 8 months ago

“From the first time we stepped into Colin Appleyard suzuki bradford we had excellent customer service from Matthew . I had so many questions as a first time customer & he was able to answer them competently & no question he assured me was a daft question . Now have collected my new car I cannot rate them highly enough .”

Helpful Report

(Bradford) - Posted 8 months ago

Thank you very much for your wonderful 5-star review. We appreciate your kind words and taking the time to share your experience with us. It's great to hear that from the moment you stepped into our Bradford showroom you received excellent customer service from Matthew. We strive to provide our customers with knowledgeable and attentive staff and it's fantastic to know that Matthew was able to address all of your questions competently and make you feel reassured. Thanks again, we value your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Ignis.

Posted 8 months ago

“In for 2nd year service. Excellent service as always & special credit to the valeter who got the car straight after 400 miles on back roads - it really was manky!”

Helpful Report

Posted 8 months ago

Hi Alan, Thank you very much for taking the time to leave us a 5-star review. It's great to hear that once again you were happy with the service you received from us and we'll be sure to forward a special shoutout to our dedicated valeter's who swiftly spruced up your vehicle, despite the challenging conditions it had faced on those 400 miles of back roads. We're delighted that their efforts ensured your Subaru Outback was restored to its former glory. Thanks again Alan, your positive feedback means the world to us and we look forward to providing you with the same great service on your next visit.

Posted 8 months ago

“Every step of the way was easy, comfortable and extremely helpful staff, especially our dealings with Nick our motorbility expert. He explained everything I needed to know and understood my disability needs”

Helpful Report

(Ashton-under-Lyne) - Posted 8 months ago

Hi Magda, Thank you very much for taking the time to leave us a 5-star review. We're really pleased to hear that during your car purchasing experience every step of the way was easy, comfortable and that our staff, especially Nick were extremely helpful. It's also great to know Nick explained everything you needed to know and understood your disability needs. Thanks again, your kind words mean a lot to us. We are dedicated to providing excellent service to all our customers and we very much look forward to providing you with the same great service in the future. Enjoy your New Suzuki S-Cross.

Posted 8 months ago

“Just received our new suzuki s cross,Steven Sheffield went above and beyond to make us feel welcome nothing was too much trouble. I would recommend anyone to go to Colin Appleyard in Keighley.”

Helpful Report

(Keighley Suzuki) - Posted 8 months ago

Thank you very much for taking the time to share your thoughts with us and leave a 5-star review. We're so pleased to hear how happy you were with the all-round service that you received from Steve, your kind comments mean a lot, we'll be sure to share them. We strive to provide exceptional service to all of our customers and it's nice to know you experienced this. Thanks again, we appreciate your feedback and we value your continued loyalty. Enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 8 months ago

“Great staff. Supportive and knowledgeable”

Helpful Report

(Keighley Suzuki) - Posted 8 months ago

Thank you very much for taking the time to leave us a 5-star review. It's great to know how pleased you were with the all-round service you received from Matthew and the team. We do strive to ensure that all our customers are happy with the service we provide, so your feedback really does mean a lot to us. Thanks again, we appreciate your kind comments, enjoy your Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 8 months ago

Colin Appleyard LTD is rated 4.8 based on 4,176 reviews