D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sound advice, personal service, thorough and efficient on a vehicle purchase”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you very much for your feedback. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your review and we hope you enjoy your New Suzuki Swift.

Posted 1 year ago

“We were greeted by Chris he was extremely helpful no pushy sales pitch. Chris was brilliant he went through various cars that we did not even know Suzuki made it was great. Chris went through the purchase of the car what we might need again not pushing any purchase but we felt very happy that he explained everything and gave us information to take away. We purchased a lovely Suzuki s cross. On collection Chris went through everything again to make sure we were happy with the car and he came outside to take us through the car and its workings. We can honestly say we have never had such a lovely experience buying a car. We will definitely use Suzuki again the Manager was brilliant too. Stress free experience. 200% Lovely customer service. The car drives beautifully. Chris is such a lovely sales man you can tell he’s extremely experienced but it’s his own personality that shines through. Suzuki you are so lucky to have such a great employee. Have a great weekend Chris you’ve certainly made our weekend Oh we also took our the GAP and service plan so we don’t have to worry about car damage and maintaining the car. Happy Happy Happy😃 It’s going to be Suzuki every time for us. Superb service 🌼🌼🌼🌼🌼🌼🌼🌼🌼 Thank you.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Angela, Thank you so much for your 5-star glowing review. It's really nice to know how pleased you are with your Suzuki S-Cross and also the service you received from Chris, your kind comments really do mean a lot, we'll be sure to share them. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Angela, we value your feedback, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“The salesman Lewis did a great job finding us a car that suited our needs and budget and had great knowledge for such a young man who hadn't been in the job that long. All other staff were also friendly and very helpful.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Martin, Thank you very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the all-round service you received from Lewis and the team, your kind comments mean a lot, we'll be sure to share them. Thanks again Martin, we appreciate your feedback, enjoy your Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“May I give out a very generous 11 out of 10 for Outstandingly excellent service from the moment I decided to purchase a brand new car to the final flourish of the complimentary Colin Appleyard key ring trolley coin and the indulgently delicious box of chocolates, I was informed of every single step of my order... from advanced notification that the order may take a fair while to arrive ( ordered from Japan in February, built from scratch, then shipping, then landing at the docks& finally landing at the dealership ) then all the fabulous STRESS FREE fast efficient paperwork processing, with EVERY STEP explained clearly, which made buying my car an absolutely stress free breeze, and for future reference, I'll totally , as I have done numerous times in the past, be Purchasing from COLIN APPLE YARD CARS without Hesitation.... I can only offer Mr I . Ali& Mr Jon Broadbent the highest of praises for all their genuine kind attention to detail for everything throughout this whole process. Thank you to everyone concerned, from the admin, the technicians, the valet team, the management and the fabulous salesmen.... SUZUKI Job WELL DONE... one Very satisfied customer, THANK YOU”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Ms Hodge, Thank you very much for taking the time to share your thoughts with us and leave such a wonderful 5-star review. It's really nice to know how pleased you continue to be with the service you receive from "Team Huddersfield", we'll be sure to share your kind comments, they mean a lot. Thanks again Ms Hodge, we appreciate your feedback and we value your continued loyalty. Enjoy your New Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Excellent service, approach and customer care.”

Helpful Report

(Keighley Nissan) - Posted 1 year ago

Hi Emma, Thank you very much for your 5-star review. It's great to know how pleased you were with the service you received from Matthew and the team, your kind comments mean a lot, we'll be sure to share them. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Emma, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Nissan Juke.

Posted 1 year ago

“Very happy with the service keeping within my budget and i now have a very lovely car at a great price”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you very much for your review. It great to know how pleased you are with your Suzuki Swift and that your purchase was in keeping with your budget. We'll be sure to share your feedback with Richard and the team and we look forward to being of the same great service to you again in the future. Happy motoring.

Posted 1 year ago

“A friendly welcoming company. Always happy to answer my questions and explain things clearly. Always followed up in a timely manner.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi John, Thank you very much for your review. It's nice to know you were happy with the service you received from Matthew and the team and that you were kept informed in a timely manner, we'll be sure to share your feedback, your kind comments mean a lot. Thank again John, we appreictae your review and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 1 year ago

“Service and MOT both carried out fine even though I had to wait for an extra 2 hrs from time car was promised. I was also promised a call with reference to a valuation on my present car for the following day which has not materialised. Regards Trevor Rhodes”

Helpful Report

Posted 1 year ago

Hi Trevor, Thank you very much for your review. It's nice to know the Service and MOT was carried out fine on your Suzuki S-Cross and we do apologise that the collection time was in-correct. We had the vehicle down to be ready for 16:00pm and it was collected at 15:20pm, once again if this was in-correct, please accept our appologies. We have tried to call several times in relation to the valuation on your vehicle but have been un-successful. If you would still be interested in a valuation, please call Richard Garnett (Sales Manager) on 01274 581625 opt 1.

Posted 1 year ago

“This is our 3rd Suzuki from Colin Appleyords. Our main important reason to purchase from Colin Appleyards is the reliability of the vehicles and peace of mind we have everything covered from the sales department through to the handover. After sales and service are fantastic. We find all staff are committed to ensuring customer satisfaction. Really pleased.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi David, Thank you very much for taking the time to share your thoughts with us. It's really nice to know how pleased you continue to be with the reliability of the Suzuki range and the all-round service that you receive from us, we'll be sure to share your feedback with Matthew and the team. Thanks again David, we appreciate your comments and we value your loyalty. Enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Good friendly service”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you very much for your 5-star review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 1 year ago

“Excellent service”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 1 year ago

“Excellent Service from all the team.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thanks for taking the time to leave a review. We're really pleased to hear our team looked after you & look forward to seeing you again in the future.

Posted 1 year ago

“All good thankyou”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your feedback and we hope you enjoy your Toyota Yaris.

Posted 1 year ago

“I would like to say a big thank you to Richard Bennett at Suzuki Bradford for all his help and knowledge in helping me to purchase my new swift sport. (My 4th one now). He is very helpful and friendly and answered all my questions.....and I had quite a few!! Thank you to Adam too for his help on the finance side of things. Both were very informative. I will enjoy the car, they are a great hot hatch and lots of fun.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Gemma, Thank you very much for taking the time to leave us a 5-star review. It's great to know how pleased you continue to be with your Fun Loving Suzuki Swifts and also the service you receive from us, we'll be sure to share your feedback with the team. Thanks again Gemma, we appreciate your kind comments and we value your continued loyalty. Happy motoring and we look forward to seeing you again soon.

Posted 1 year ago

“Matthew at Colin Appleyards always goes out of his way to make everything go smoothly when buying a car”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Lis, Good to hear back from you and thanks very much for your 5-star review. It's great to know how pleased you continue to be with the service you receive from Matthew, your kind comments mean a lot, we'll be sure to share them. Thanks again Lis, we appreciate your feedback and we value your loyalty. Enjoy your New Suuzki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Following an MOT and service on Wednesday, 30 August 2023, I discovered that the rear brake drums on my Celerio had not been inspected for FOUR years. The service manager at Bradford was dismissive of the problem and made no offer to rectify it. After careful study of my past four year's service sheets, I have concluded the oversight arose through inappropriate selection of service check sheet on two critical years. I have sent a detailed account of the circumstances to EMAC to justify my cancellation of the service contract, which has one year to run. I am prepared to forward thiis email to a Director whose responsibilities include car service operations if you will provide an email address for same. I think the oversight could have occurred with other customers on a "low mileage" service scheme and it requires the detached assessment of a senior manager. I see no point in further complaint to the Bradford operation. The email includes photographs of the service sheets concerned.”

Helpful Report

Posted 1 year ago

We are sorry to hear that you are disappointed with the work which has been carried out to your vehicle & that you felt our Service Manager did not handle your concerns in the way you would have expected. We have discussed the matter with him and he has advised that the inspection of the rear brake drum does not form part of the manufacturer's checklist and as there were no issues raised over the performance of the brakes or handbrake, further investigation was not required. Should any concerns have been raised by you or our technicians, then authority would have been sought from you to remove the wheels and drums in order to diagnose the issue. We have passed your comments to our Group Service Manager who will review on his return to the office next week.

Posted 1 year ago

“Superb service from start to finish from Ami Sanders for the purchase of my Suzuki S Cross. Would definitely use again and highly recommend!”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Adrian, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It's great to know how pleased you were with the service you received from Ami and that you'd highly recommend us, your kind comments mean a lot, we'll be sure to share them. Thanks again Adrian, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 1 year ago

“Excellent service as always, friendly, approachable nothing was a problem and love the car”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you very much for your review. It's nice to know that once again you were happy with the service you received from us and it's great to know how much you love your New Suzuki S-Cross. Thanks again, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring.

Posted 1 year ago

“Fantastic service from all the staff especially John Critchen,only took 4 days to pick new car up from the day we bought it. This is the third car we have bought from the ashton garage and it wont be the last. excellent service as always.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you very much for your review. It's great to know how pleased you continue to be with the service you receive from us, we'll be sure to share your kind comments with John, they mean a lot. Thanks again, we appreciate your feedback and we value your continued loyalty. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Nick Hughes is very helpful and obliging without him explaining the offers and discounts available I would still be with my old car. Good reliable advice and service.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Roger, Good to hear back from you and thanks very much for your 5-star review. It's really nice to know how pleased you were with the service you received from Nick, we'll be sure to share your kind comments, they mean a lot. Thanks again Roger, we appreciate your feedback and we value your long term continued loyalty. Enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews