D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with the service I received, concise information on prices and staff polite and pleasant to deal with face to face or by telephone.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you very much for your review. It's great to know how pleased you were with the service you received from Angela and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Just provide 1st class service,from collection to return.”

Helpful Report

Posted 1 year ago

Thank you very much for your 5-star review. It's nice to know that you were happy with the all-round service you received from us. Thanks again, we appreciate your support.

Posted 1 year ago

“I always trust C A to do a good job and they dont let me down”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you very much for your review. It's nice to know that once again you were happy with the service you received from us.

Posted 1 year ago

“I had a specific window of time available, they worked hard to meet that criteria and cleaned the car. They promised and delivered on the promise.”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you very much for your review. It's nice to know you were happy with the all-round service you received from us. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Because of Matthews help and attention to detail. He is excellent at his job,after being with motability over all these years he's been the best. He certainly I feel he is a great asset to your company5*”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Terence, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's so nice to know how pleased you were with the service you received from Matthew, we'll be sure to share your kind comments, they really do mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Terence, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 1 year ago

“Best thing of all is that I never thought they were trying to sell me a car - no pushy salesman here. We aren't car people so had no idea what make/models were, but had specific requirements for my wife, who has some mobility issues, plus the look and colour had to suit her. Colin Appleyard was the first dealer we went to, we saw an Ignis on the forecourt, my wife liked the look of it - we went inside and Richard showed us one up close. Access and driving position for my wife was perfect, so we decided it was the one for her. Richard helped us through the options, plus the myriad of other admin things - PCP, gap insurance etc - they have do now, with a really friendly manner which shows the experience that he has. One week later my wife is happy with a brand new car, which is amazing as she was adamant she wanted a secondhand one, as it is a second car. I'm happy, as Richard organised everything and is was very quick - my wife's car had to be scrapped after 19 years: I said we weren't car people. Most importantly - we were so happy with the service and car, that we never bothered visiting any other francises that day for comparison or maybe confusion.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Ron, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you and your wife are with your New Suzuki Ignis and also the service you received from Richard, we'll be sure to share your kind comments. Thanks again Ron, we appreciate your review, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“This our 3rd Vitara from Colin Appleyards and customer service is always upstanding. Fair price for the car and offered as much help as possible.”

Helpful Report

Posted 1 year ago

Hi Kathrine, Good to hear back from you and thanks very much for your 5-star review. It's really nice to know how pleased you continue to be with the service you receive from us. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again Kathrine, enjoy your Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“I visited several dealerships in Huddersfield and Colin Appleyards was by far the best. Unlike other places, the staff at Colin Appleyards didn't go for the pressure sales, they were very welcoming and friendly. When I decided on a car to test drive they went out their way to make it a comfortable and smooth experience. The process of buying the car was also a very pleasant experience. Matt was superb and very meticulous in the details of the sale. I would not hesitate in recommending Colin Appleyards in Huddersfield if you are looking for a great car at a great price with great customer service.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Barry, Thank you very much for taking the time to share your thoughts with us and leave such a glowing review. It's great to hear how pleased you were with the all-round service that you received from Matt and the team, we'll be sure to share your kind comments, they mean a lot. We are a family run business and we do pride ourselves on the customer service we provide so it's nice to hear you have experienced this. Thanks again Barry, we appreciate your feedback and it's also really nice to know you wouldn't hesitate to recommend us. Enjoy your Seat Arona and we look forward to being of service to you again in the future.

Posted 1 year ago

“The cost of my first service with you was sky high at £470 for a 2021 car. I was not informed of this cost when booking in. I wasn’t asked for permission for extras fit to my car. This is the first and last time I will be using you for servicing. Transparency is needed in a cost of living crisis, your customers need to be pre-warned of high bills.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We would like to look into your comments further but unfortunately without any detail as to your identity we are unable to do so. If you are able to fill in the form located at the following link we will ensure your comments are investigated https://www.colinappleyard.com/our-company/feedback/

Posted 1 year ago

“I recently picked up my new motability car from Ashton-under-Lyne and to say I am absolutely delighted is an understatement. Nick Hughes has been fantastic from the start, very informative, professional and most of all, friendly and approachable. I would highly recommend Colin Appleyard, Ashton-under-Lyne, Nick Hughes, motability specialist and certainly a new Susuki S cross I just love my new car! Cheers Tracey Thorpe”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Tracey, Good to hear back from you and thanks very much for taking the time to share your thoughts with us and leave such a glowing review. It's so nice to know how pleased you are with your New Suzuki S-Cross and also the service you received from Nick, we'll be sure to share your kind comments, they mean a lot. Thanks again Tracey, we appreciate your feedback and we look forward to providing you with the same great service in the future. "Happy Motoring".

Posted 1 year ago

“A superb second visit. Matt was waiting and saw to us straight away. We also met Richard who ensured that everything was on the ball. A cup of tea was enjoyed while Matt went through all the paperwork. He explained the various workings of the vehicle and even set my phone to the vehicles blue tooth. The visit was finished with a box of chocolates and a reassuring word contact me with any questions. An all round great visit.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi James, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with your second visit to our Bradford dealership, we'll be sure to share your kind comments with Matt & Richard. Thanks again James, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara. Enjoy the chocolates and we're here if you need us.

Posted 1 year ago

“Having not being able to have the fault on my car disgnosed at another Subaru dealer the staff at Colin Appleyard, ashton Under Lyne carried out an inspection, identified the issue and dealt with my insurance company to ensure the repair could be made efficiently. Friendly curteous staff. I can definately recomend. Thank you for the assitance.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Graham, Thank you very much for your 5-star review. It's nice to know how pleased you were with the service you received from Angela and the team at our Ashton dealership and we're pleased to know you'd definately recommend us. Thanks again Graham, we appreciate your support.

Posted 1 year ago

“After a "mauling" at other local motor dealers, Matthew at The Bradford branch was a refreshing change. We were dealt with professionally, but in a very friendly manner. From our first visit when we tried out a few models, to our final decision was reached without feeling under pressure to buy straight away. Once we had decided what we wanted, Matthew found the make, model, milage, colour and price(!) to suit us. We are very pleased with our choice, and hope to keep it in good order using Colin Appleyard servicing over the next several years. Many thanks to everyone we dealt with at Colin Appleyard, Bradford, who made what can be a very pressured transaction much less so, almost enjoyable! A special mention to Matthew, who was good to deal with throughout.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Tony, Good to hear back from you and thanks very much for your glowing 5-star review. We're so pleased to hear that visiting our Bradford branch was a refreshing change for you and that you found Matthew to be friendly and professional. Thanks again Tony, we appreciate your feedback and we'll be sure to share your kind comments with Matthew and the team. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Hi, Very pleased with my recent used Vitara purchase. The whole process was seamless. Many thanks to Matthew Hudson (Bradford branch) for his friendly, efficient and stress free service. By far the best customer service I've ever had from a car dealership, 10 out of 10.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Ian, Thank you so much for your kind words and 5 star reviewof Colin Appleyard Bradford LTD. It's great to hear about your positive experience with Matt, we'll be sure to share your kind comments, they mean a lot. Thanks again Ian, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara. All the best and we're here if you need us.

Posted 1 year ago

“Barry and the service team were very helpful making sure any issues with my car and service were completed I collected my car which had been cleaned/vacuumed I was very happy.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you for your 5-star review. It's nice to know how pleased you were with the service you received from us. We're also pleased to hear that Barrie and the service team were very helpful in making sure any issues with your car were taken care of. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Best and most helpfull car sales shop and after sales people I have ever bought a car from”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Michael, Thank you very much for your glowing 5-star review. It's great to know how pleased you were with the service you received from Matt and the team at our Bradford dealership, we'll be sure to share your wonderful comments, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Michael, we appreciate your feedback. Enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Great service from signing up to a very detailed collection.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Mrs Lilley, Good to hear back from you and thanks very much for your review. We're pleased to know you had a great all-round purchasing experience and we'll be sure to share your kind comments with Steve and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Mrs Lilley, we appreciate your feedback, enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Booking, work on the car and staff involvement all went like clockwork.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you for your 5-star review. We're pleased to hear that the process of booking, working on the car and our staff's involvement went like clockwork. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Very clear and helpful from start to finish”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you very much for your review. It's nice to know you were happy with the all-round service you received from us.

Posted 1 year ago

“First class service polite staff”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Ray, Thank you very much for your 5-star review. It's nice to know you received first class service and our staff were polite. Thanks again Ray, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews