D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, friendly service”

Helpful Report

(Bradford) - Posted 2 years ago

Thank you for your review. We're pleased to hear you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 2 years ago

“Good customer service throughout.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Allan, Thank you for your review. It's great to hear you received good customer service throughtout. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback Allan and would like to take this opportunity to thank you for choosing Colin Appleyard to Service and MOT your Suzuki Baleno.

Posted 2 years ago

“We are very happy with the service of Colin Appleyard. Staff are really friendly and professional, especially Michael from Ashton-under-Lyne branch. It is a great experience for our first car purchase in UK. Thank you.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Chan, Thank you for taking the time to share your thoughts with us. We're really pleased to hear you had a great purchasing experience and that you were happy with the service you received from Michael. We wish you many miles of safe and enjoyable motoring in your Suzuki Celerio Chan and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Thank you for your very efficient and friendly service. I am very happy with my new car and it was worth the long trip to Huddersfield to inspect it and meet you all Also your hand over in Warrington was prompt and good Thank you”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Ros, Good to hear back from you and thank you for your review. It's great to know how pleased you are with your Suzuki SX4 and also the all round service that you received from the team at our Huddersfield dealership. Thanks again Ros, we appreciate your feedback and would like to take this opportunity to thank you for choosing Colin Appleyard.

Posted 2 years ago

“Car went for service delighted with it clean inside and out the young man who picked it up was polite and cheerful”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Catherine, Thank you for your review. It's great to hear how pleased you were with the all round service you received from the team at our Bradford dealership and we'll be sure to share your comments. Thanks again Catherine, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“I phoned the Keighley branch in a panic last week as I couldn’t get the keys out of the ignition! After trying various suggested ideas it still wouldn’t budge so a very pleasant man was sent to sort it out. After he removed in seconds (much to my embarrassment) he walked around the car to see if there were any other problems. He noticed a crack around a back tyre which he was concerned about and reported it when he got back to Keighley. I received a phone call and an appointment was made for me to take it in. I don’t live in Keighley so I was really impressed with their helpful attitude and making sure that the car was safe. Excellent friendly service , thank you.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Mary, Good to hear back from you and thank you for taking the time to share your thoughts with us. It's great to know how pleased you were with the all-around service you received from the team at our Keighley dealership and we'll be sure to share your kind comments. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback Mary and we look forward to being of service to you again in the future.

Posted 2 years ago

“Happy with staff. Service and information was satisfactory Work completed on time”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Peter, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback Peter and would like to take this opportunity to thank you for choosing Colin Appleyard to service your Suzuki Vitara.

Posted 2 years ago

“Took for service and engine re generation , dealt professionally and accordingly. However could be contacted and updated more efficiently rather than me having to contact dealership”

Helpful Report

Posted 2 years ago

Thank you for your review. We're pleased to hear you were dealt with professionally and we do apologise if there was a lack of communication with the progress of your vehicle. We do pride ourselves on the levels of customer service we provide and your comments have been taken on board. Thanks again for your feedback and we hope to be of service to you again in the future.

Posted 2 years ago

“I rate Colin Appleyard very highly. The staff and technicians have been with the company for years which says a lot about how the employees are treated. 1st class service and competitive prices 5 Star garage.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Daryl, Thank you for taking the time to share your thoughts with us. We're really pleased to hear that once again you were happy with the service you received from the team at our Ashton dealership and we'll be sure to share your kind comments, they mean a lot. Thanks again Daryl, we appreciate your support and we value your continued loyalty.

Posted 2 years ago

“mot went without a hitch..staff friendly as usual..”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Gavin, Thank you for your review. We're pleased to hear all went well with the MOT and that once again you were happy with the service you received from Mike and the team. Thanks again Gavin, we appreciate your feedback.

Posted 2 years ago

“Great staff all very helpful, happy with purchase.”

Helpful Report

(Keighley Nissan) - Posted 2 years ago

Thank you for your review. We're pleased to hear you are happy with your Nissan Juke and also the service you received from the team at our Nissan dealership. We wish you many miles of safe and enjoyable motoring in your new car and we look forward to seeing you again in the future.

Posted 2 years ago

“I personally have never used Colin Appleyard before, but my husband has 4 times in past years, The man that helped and adviced us was Richard Bennett who went above and beyond with everything asked. I can honestly say that I am more than pleased with the exceptional service I recieved from Richard and would highly recommend this company.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Linda, Good to hear back from you and thank you for your review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Linda and we'll be sure to share your kind comments, they mean a lot. We wish you many miles of safe and enjoyable motoring in your Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Prompt and professional service as usual. Very satisfied.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you for your review. It's great to know that once again you were happy with the service you received from the team at our Ashton dealership. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“The only dealership I go to. Always receive great customer service from the sales team”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again, we appreciate your support and we value your loyalty.

Posted 2 years ago

“Good afternoon all, I've never purchased a car before (always used a lease scheme) so was nervous about the process and what do if things went wrong. Matthew guided me (on a number of occasions) around the process and the different steps a new car owner needs to do. The process was as Matthew said and he is a credit to Appleyard with how he deals with a first time buyer. When the car needed a new battery it was dealt with efficiently and as promised”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Stephen, Good to hear back from you and it's great to know how pleased you were with the service you received from Matthew, we'll be sure to share your kind comments, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Stephen, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Peugeot 108.

Posted 2 years ago

“Angela and Barry on reception were as friendly and helpful as usual,the tea/coffee machine was in fine working order,the service and MOT on my car was carried out expeditiously and at a price which l considered to be very competitive,so what is there not to like?”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you for taking the time to send us your feedback. We're very pleased to hear that once again you were happy with the service you received from Angela and Barry and we'll be sure to forward your kind comments. Thanks again for your review, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Good service, received video update during day, collection & delivery service is but charged for now, last year I wasnt & wasn't told about it, but barrie explained cost was worked into service price, on video was told screen washer was inoperable & rear blocked possible motor or filter on bottle need cleaning, but when car returned both were working fine??????”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you for your feedback. We're pleased you were happy with the service you received from us and that the washers are now working. Thanks again, we appreciate your support.

Posted 2 years ago

“Every time I go to Colin Appleyard in Ashton the staff are always friendly and you always get professional service from them. Definitely would recommend them.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Sharon, Thank you for your review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Sharon and would like to take this opportunity to thank you for once again choosing Colin Appleyard to maintain your Suzuki Celerio.

Posted 2 years ago

“Always professional always helpful and nothing seems to much trouble.”

Helpful Report

(Bradford) - Posted 2 years ago

Thank you for your review. It's great to know that once again you were happy with the service you received from us. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Service and MOT carried out. I got a video part way through the day with car health check and then a call to say all was ready. All work carried out and recorded on documentation. Courtesy car was ready for me to use for the day. No problems, staff very professional and courteous. Thank you.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Sara, Thank you for your review. It's great to hear how pleased you were with the service you received from Colin and the team at our Keighley dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback Sara and would like to take this opportunity to thank you for once again choosing Colin Appleyard to service and maintain your Suzuki Swift.

Posted 2 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews