D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We received excellent customer service, a fair price and the car we purchased was ready at the agreed time and sparkling clean. We were given good tuition in the various features of the car.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Shirley, Thank you very much for taking the time to share your thoughts with us. It's really nice to hear you received excellent customer service, a fair price and that the car was ready and sparkling clean at the agreed time. We're also pleased to know Steve gave good tuition in the various features of the car. We do believe it's our duty to provide nothing less than the best service possible and it's nice to know that's what you experienced. Thanks again Shirley, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Kia Picanto.

Posted 1 year ago

“Excellent service at Colin Appleyard Bradford. We were in a hurry to purchase a car and Richard Bennett found us the car we were looking for so quickly it took all the stress out of searching for one. I would definitely recommend Richard and the team to anyone. Many Thanks.”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you for taking the time to share your wonderful review of Colin Appleyard LTD. We're so pleased to hear that Richard found the perfect car for you so quickly and that you had an excellent experience. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again, we appreciate your feedback and we hope you enjoy your Suzuki Vitara.

Posted 1 year ago

“The staff where most helpful regarding my purchase this is my third suzuki I've bought from this dealer ship would recommend to anyone else”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Steven, Thank you very much for your 5-star review. It's really nice to know that once again you were happy with the service you received from Dom and the team, we'll be sure to share your kind comments, they mean a lot. Thanks again Steven, we appreciate your feedback and we value your continued loyalty. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“The measure of the quality of service is not when things go right because that is a client’s expectation, but when they go wrong. I cannot thank Mark and the service team at Bradford enough for sorting out a problem which arose with my car. They were quick, efficient and kept me informed. Mark also provided me with a courtesy car and I liked it so much that I bought one. Thank you to Matthew for dealing with the purchase of my new car and getting me on the road!”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Sara, Thank you very much for taking the time to share your thoughts with us. It's great to hear how pleased you were with the all-round service you received from "Team Bradford", your kind comments mean a lot, we'll be sure to share them. As you rightly say "the measure of the quality of service is not when things go right because that is the customer's expectation, but when they go wrong" so it's great to know that Mark and the service team were quickly able to help and assist. Thanks again Sara, we value your feedback and we wish you many miles of safe and enjoyable motoring in your brand-new Suzuki Swift.

Posted 1 year ago

“Very poor and unprofessional service from the CA Huddersfield service team. Their main priority was taking my money instead of treating me with the respect any customer deserves. Staff need training on customer service. Will take my car elsewhere the next time it’s due a service.”

Helpful Report

Posted 1 year ago

We are sorry to see you've only been able to leave us a 1-star review. This is not something we expect to see and we would like to look into the reason behind your comments. Unfortunately, without any detail as to your identity we are unable to do so. If you are able to fill in the form located at the following link we will ensure your comments are investigated - https://www.colinappleyard.com/our-company/feedback/

Posted 1 year ago

“Fabulous I'm a lady on my own and would have found the process of purchasing a car very difficult but thanks to Matt he made the process very easy for me and can highly recommend if you want to purchase a car then go to Colin Appleyards”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you very much for your wonderful 5-star review. We always aim to provide the best possible experience and we're delighted to hear that Matt made the process of purchasing a car easy for you. Thanks again, we appreciate your feedback and it's great to know you'd highly recommend us. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Excellent customer service”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 1 year ago

“Great service from Richard Bennett in Suzuki Bradford. he couldn’t have been more helpful”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Max, Thank you very much for your 5-star review. It's really nice to hear how pleased you were with the service you received from Richard, we'll be sure to share your kind comments, they mean a lot. Thanks again Max, we appreciate your feedback.

Posted 1 year ago

“The whole experience of visiting the showroom, test driving our chosen car and on to purchasing the vehicle could not have gone smoother - special thanks to Nick Hughes who it was a pleasure to deal with and guide us through the process.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Michael, Thank you very much for your 5-star review. It's really nice to hear how pleased you were with your all-round purchasing experience, we'll be sure to share your feedback with Nick, your kind comments really do mean a lot. We always strive to deliver a 5-star service and it's great to know that's what you experienced. Thanks again Michael, we appreciate your feedback and we hope you enjoy your Suzuki S-Cross.

Posted 1 year ago

“I was verey happy with my car wen they had finished doing the service. I find Colin appleyards staff verey friendly and helpful. And they make you verey welcome bye asking you if you would like a hot drink. Anyway thank you once again. Mr Neil graham haigh.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Neil, Thank you very much for your 5-star review. It's really nice to know how pleased you were with the all-round service you received from Mark and the team, your kind comments mean a lot, we'll be sure to share them. We always strive to deliver a 5-star service so it's nice to know that's what you experienced. Thanks again Neil, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Thanks Matthew..very well done. Can't fault the service. Matthew was so helpful with all matters..well done...john.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you very much for your wonderful 5-star review. It's really nice to read your kind comments regarding the service you received from Matthew, we'll be sure to share your feedback. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again, we appreciate your support and we hope you enjoy your New Suzuki Jimny.

Posted 1 year ago

“Such a friendly helpful garage! Mathew Butterfield made purchasing my car a relaxed and easy experience. No pressure at any time and happy for me to take my time in making my decision! I had lots of questions all of which were answered to my satisfaction. Can't recommend Colin Appleyard Keighley enough! Good to see that customer service still exists!”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Mrs Durrant, Thank you for your wonderful 5-star review of Colin Appleyard LTD. We're so pleased to hear that Matthew made your experience relaxed, easy and without any pressure. We always strive to offer excellent customer service and we're thrilled to hear we achieved this for you. Thanks again, we appreciate you taking the time to write a review and for recommending us so highly. Enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Absolutely delighted with my Suzuki Ignis! I dealt with Michael at the Keighley branch and, being a driving instructor, it’s fair to say that I’ve bought quite a few cars over the last twenty-odd years. This purchase was dealt with so professionally that without any doubt it was the easiest exchange that I’ve ever done! Michael arranged for the dual controls to be exchanged from my old car to the new one, he told me the car would be ready for me to work by 12.30 and it was! All in all a very new experience for me, which I will remember when it’s time to swap my car again, I can’t praise the staff at the Keighley branch enough. Thank you for a nice straightforward car exchange!”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Ian, Thank you very much for taking the time to share your thoughts with us. We're so pleased that your experience at our Keighley branch was an easy and straightforward one and we're delighted to hear that thanks to Michael everything went according to plan and that you are "Absolutely Delighted" with your Suzuki Ignis. Thanks again Ian for sharing your experience with us, we really do appreciate it and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“So pleased with my decision to go to Appleyards and not back Motorpoint as I have done for my last few cars. The service was excellent , honest and second to none . Thank you to Michael for making it a painless process and for answering any questions we had . 10/10”

Helpful Report

(Keighley Nissan) - Posted 1 year ago

Thank you very much for your 5-star review. It's great to hear how pleased you were with the all-round service you received from Michael, your kind comments mean a lot, we'll be sure to share them. As a family run we do believe it's our duty to provide nothing less than the best service possible and it's nice to know that's what you experienced. Thanks again, we value your feedback and we hope you enjoy your Nissan Qashqai.

Posted 1 year ago

“Work was done Ok on the wing mirror .”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Shabir, Thank you very much for your 5-star review. It's nice to know you were happy with the service your received from us. Thanks again, we appreciate your support.

Posted 1 year ago

“They came highly recommend . I had been looking for a new to me car For about 12month . With help from Matthew at Keighley found the right one for me and iam delighted with my purchase . The customer service is brilliant can’t fault them delivered the car at prearranged date and time so thank you .”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Christine, Thank you very much for taking the time to share your thoughts with us. We're really pleased to hear you had a great experience with us and that Matthew was able to help you find the perfect car. We do strive to provide the best customer service possible and it's great to know that's what we achieved. Thanks again Christine, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Ignis.

Posted 1 year ago

“Dealt with MIchael , when purchasing a car . Very efficient and talked me through each step of the way . Great customer service”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Tom, Thank you very much for your wonderful 5-star review. We're so pleased to hear you had a great experience when purchasing your Suzuki Swift from us. We always strive to provide excellent customer service, so it's nice to know your experience was efficient and that Michael was able to talk you through each step along the way. Thanks again Tom, we appreciate your feedback and we hope you enjoy your new car.

Posted 1 year ago

“Nick and all the team helping me through the process of my swift helping with my personal number plate and help changing my gap insurance thank you all”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Michael, Thank you very much for your 5-star glowing review. It's really nice to know how pleased you were with the all-round service you received from Nick, we'll be sure to share your feedback, your kind comments mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Michael, we value your review and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 1 year ago

“The customer was exelent”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Nathan, Thank you very much for your review. It's nice to know you were happy with the service you received from us.

Posted 1 year ago

“Always a pleasure dealing with the Ashton-under-Lyne store and staff. The process is so straightforward from start to finish and I have been very happy with both vehicles. Big thanks to Nick who sorted my first car from Colin Appleyard, and to Dean this time around. I can't fault your service, thanks again.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Rachel, Thank you very much for your glowing 5-star review. It's great to know that once again you were happy with the service you received from the team at our Ashton dealership, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again Rachel, we appreciate your support and we hope you enjoy your Suzuki Swift.

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews