D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

Write Your review

Tell us how D. M. Keith (Colin Appleyard) Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“10 out of 10 for the process of buying a "new to us" ( 4 year old car) My wife traded in a 12 year old SX4 which she had from new and was very happy with Hopefully she will be just as pleased with the Suzuki Swift”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Gordon and Barbara, Thank you very much for your review. It's great to know how pleased you were with your purchasing experience, we'll be sure to share your feedback with Nick and the team. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again, we appreciate your review and we hope you enjoy your Suzuki Swift as much as you enjoyed your SX4.

Posted 1 year ago

“From the time we stepped on to the forecourt we felt relaxed and comfortable, then our sales person Lewis approached us, very friendly and very professional, we found a car within our budget and throughout the part_ex and sale both Lewis and Ali we're really great and we will be going there again and would recommend as well, thanks guys.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Michael, Thank you very much for your glowing review. It's great to know how pleased you were with the service you received from Lewis and the team at our Huddersfield dealership, we'll be sure to share your kind comments, they mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Michael, we value your feedback and it's nice to know you'd be happy to recommend us. Enjoy your Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Litteraly from the moment we entered the Ashton branch to leaving in our brand new Suzuki swace the service we recieved was second to none. John the salesman treated both my wife and myself extremely well answering all our questions never too pushy always professional, John kept us informed weekly keeping us up to date on the cars progress. I would certainly reccomend Colin Appleyard in Ashton under lyne.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Andrew, Thank you very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the service you received from John, we'll be sure to share your kind comments, they mean a lot. Thanks again Andrew, we appreciate your feedback and it's great to know you'd certainly recommend us. Enjoy your New Suzuki Swace and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Very helpful sales staff. I'll recommend Perry's to my friends”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Robert, Thank you very much for your review. It's nice to know you were happy with the service you received from the team at Colin Apppleyard Huddersfield. Thanks again Robert, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Excellent customer service from a friendly and knowledgeable team. There was no pressure selling and we were given time to think things through. The car is great and I feel secure in the knowledge that we've made a good purchase from a reputable dealer.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Karen, Good to hear back from you and thanks very much for your 5-star review. It's great to know how pleased you are with your Nissan Juke and also the service you received from us. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Karen, we appreciate your feedback, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Have had a problem with a knocking sound on my swift sports. The guys have had it in several times to rectify it and have always been courteous professional and timely. I’ve bought Suzuki’s from here for years and have never had any problems. Special shout out to Louisa (I think) on the service desk. She’s a gem.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Andy, Thank you very much for your 5-star review. It's really nice to know how pleased you were with the service you received from Louise and the team at our Huddersfield dealership, your kind comments mean a lot, we'll be sure to share them. Thanks again Andy, we appreciate your feedback and we value your continued loyalty.

Posted 1 year ago

“Used Colin Appleyard for my last 3 cars on PCP and services - cannot fault them they are brilliant!!”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Leanne, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It's so nice to know how pleased you continue to be with the service you received from us, we'll be sure to share your kind comments with the team, they mean a lot. Thanks again Leanne, we appreciate your feedback and we value your continued loyalty. Enjoy your New Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Colin Appleyard service department do what it says on the tin, very well and efficiently. That makes me very happy.”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you very much for your 5-star review. It's nice to know you had a pleasant experience with the Colin Appleyard service department. We do strive to do what we say and it makes us happy to hear that you are satisfied with the results. Thanks again, we appreciate your support.

Posted 1 year ago

“Great service, very quick good staff will come again.”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you very much for your review. It's great to know how pleased you were with the service you received from Mark and the team. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service on your next visit.

Posted 1 year ago

“My adviser on motobility was very helpful explained evry details and assured us on our delivery of my new car talk us through everything with our new car I can say Mick he's a very good salesman”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Margaret, Good to hear back from you and thanks very much for your 5-star review. It's great to know how pleased you were with the service you received from Nick, we'll be sure to share your kind comments. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Margaret, we appreciate your feedback and we hope you enjoy your New Suzuki S-Cross.

Posted 1 year ago

“The salesman Nick Hughes was absolutely fantastic, he made me feel relaxed and comfortable throughout the process of ordering the car and the handover. There was no pressure from him, he put my needs first and explained all I need to know or asked. The experience I received from the showroom is second to none absolutely fantastic and highly recommended.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Marc, Good to hear back from you and thanks very much for your glowing 5-star review. It's really nice to know how pleased you were with the service you received from Nick and the team, your kind comments mean a lot, we'll be sure to share them. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Marc, we appreciate your feedback and we hope you enjoy your New Suzuki S-Cross.

Posted 1 year ago

“Excellent service, Nick Hughes, was brilliant, his service was first class, has was the rest of the dealership thank you.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you very much for the glowing 5-star review Christine. It's really nice to know how pleased you were with the service you received from Nick and the team and that your overall experience with Colin Appleyard Ashton-under-Lyne Ltd was first-class, we'll be sure to share your feeback, your kind comments mean a lot. Thanks again Christine, we appreciate your review and we hope you enjoy your New Suzuki S-Cross.

Posted 1 year ago

“Staff were very polite and professional car service was done and returned to me cleaned inside and out. I have had the payment plan since I bought my car and have been back a couple of times with lights coming on on my dash board and nothing was to much trouble for the team”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Jan, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It's really nice to know how pleased you continue to be with the service you receive from the team at our Huddersfield dealership, we'll be sure to share your kind comments with the team, they mean a lot. Thanks again Jan, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Colin Appleyard carried out a 4 year service on my Suzuki swift with an free extended 1 year Suzuki warranty on the car , which gives me piece of mind until my next service . The service has was carried out in a straight forward and professional manner . Highly recommended.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi John, Thank you very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Louise and the team and it's nice to know you'd highley recommend us. Thanks again John, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Excellent as always. Could not find any fault. Everyone courtesy and helpful.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you very much for your review. It's nice to know that once again you were happy with the service you received from us. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Had MOT work done for a third of the guild price given. Salesman was pushing for a trade in deal on a new S Cross. Around £9,000 was the starting trade in price. When we then looked into a possible deal, the trade in dropped to £5,500 !!! Why quote offers without first researching the deals available! Regrettably we won’t be using your services in the future.”

Helpful Report

Posted 1 year ago

Thank you Stuart for taking the time to share your experience with us. We are sorry about the deal that was offered to you and can understand why you would be so frustrated with the misquote. We want to ensure our customers have the best possible experience when coming to Colin Appleyard Ltd and we and sincerely apologise that this wasn't the case with you. If you can provide us with a little more information we will look further into this and make any necessary changes to avoid a similar situation in the future. You can contact us via the following link https://www.colinappleyard.com/our-company/feedback

Posted 1 year ago

“Exceptional service from Amy and Chris. So helpful with regards to which car would suit us best. When we came to pick up the car today the process was so straightforward. Extremely happy and will definitely be buying cars from now on from Ashton Colin Appleyard again”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Lisa, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Ami and Chris, we'll be sure to share your kind comments, they mean a lot. Thanks again Lisa, enjoy your New Suzuki Swift and we look forward to seeing you again soon.

Posted 1 year ago

“Great rapport with customers. Do what they say they will do and price match. What more do you need from a garage. You can feel and sense the appleyard garages are family run. Chris and Dean at Ashton are excellent to deal with. Will recommend to my work colleagues and family.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Jason, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It's really nice to know how pleased you were with the service you received from Chris and Dean, we'll be sure to share your feedback, your kind comments really do mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Jason, we appreciate your review and we hope you enjoy your Suzuki Vitara.

Posted 1 year ago

“The one very good thing was they keep in touch so you know where your car is if I ask a question they reply”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Norma, Thank you so much for your 5 star review. We really appreciate your kind words and it's nice to know knw you were happy with the servcie you received from us. We understand how important it is for our customers to stay up to date with their vehicles, so we make sure to stay in touch. Thanks again Norma, we value your feedback and we hope you enjoy your New Suzuki S-Cross.

Posted 1 year ago

“We went in with a vehicle in mind and were dealt with in a polite and friendly manner. While we were dealing with a sales representative, we did not feel overly pressured. The sales representative took pains to ensure that we understood every step of the way what was being sold to us and, as we were moving from a very old car, that we understood the more computerised display and controls, including the various safety features”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Robert, Thank you very much for your positive review. It's really nice to know you had an enjoyable and stress-free experience with our sales representative Jon and that he was able to explain both the product and the technology behind it clearly and thoroughly. We’re so glad you were happy with the service you received and we hope you enjoy your Suzuki Swift.

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews