D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Bradford team, very grateful for booking last minute MOT and service and arranging courtesy car. Video is reassuring and the person that cleaned my very dirty car deserves a medal! Well done”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Karen, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It's great to know how pleased you were with the all round service you received from the team at our Bradford dealership and we'll be sure to share your kind comments. Thanks again Karen, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Aaaaaaaaaa”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you for your 5-star rating, we appreciate your support.

Posted 2 years ago

“All work carried out very professionally. Absolutely satisfied!”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Chris, Thank you for your 5-star review. We're very pleased to hear how satisfied you were with the service you received from the team at our Ashton dealership and we'll be sure to share your comments. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Chris, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Everything was good 👍”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you for your review. We're pleased you had a 5-star experience.

Posted 2 years ago

“On time clear and concise regarding the car more than happy to recommend.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you for your review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“1st service for my Ignis friendly efficient service , video presentation welcomed. I will recommend this company as they in my opinion far above many other local companies”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Ian, Thank you for taking the time to share your thoughts with us. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Ian and would like to take this opportunity to thank you for choosing Colin Appleyard to service your Suzuki Ignis.

Posted 2 years ago

“Very disappointed when coming to collect my car and discovering it hadn't been washed or vacuumed as I was told it would be , sadly this happened last year too as did not being told there would be a charge of £10 to cover insurance when having the use of a courtesy vehicle , surely " courtesy " means no charge ... Unfortunately I doubt I will be giving this dealership my business again .”

Helpful Report

Posted 2 years ago

Thank you for your feedback and we are sorry to see that you've only been able to leave us a 3-star review. Your feedback is important and allows us to continually improve the service we provide. We have discussed your comments with our service team and are a little confused as your vehicle was washed off by Barrie himself until a member of the valeting team came free who then took over the cleaning of your car. The £10 charge is voluntary and it is to drive the courtesy vehicle on our insurance, it lowers the excess charge from £1,000 to £100 and as a gesture of goodwill, Angela wavered this fee. Once again, we are sorry to hear of your disappointment and do hope we can be of service to you again in the future.

Posted 2 years ago

“Brilliant customer service. The staff are alway helpful and pleasant. Well done to all the team at Colin Applyard Bradford”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Gillian, Good to hear back from you and thanks very much for your 5-star review. It's great to know how pleased you were with the service you received from Jason and the team, we'll be sure to share your kind comments, they mean a lot. We appreciate your feedback Gillian and we would like to take this opportunity to thank you for once again choosing Colin Appleyard to service and maintain your Suzuki Ignis.

Posted 2 years ago

“Great customer service from getting the car to the yearly services Staff are always polite and pleasant couldn’t ask for more”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Stephen, Good to hear back from you and thanks very much for your 5-star review. We're really pleased to know how happy you were with the service you received from Barrie and the team and we'll be sure to share your kind comments. Thanks again Stephen, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Fabulous service from Ali and Christian . I have told family and friends who are looking to change their cars”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you for your feedback. It's great to know how pleased you were with the service you received from Ali and Christian, we'll be sure to share your kind comments, they mean a lot. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. Thanks again, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 2 years ago

“Jason Lee on the service desk kept me informed throughout the MOT and service of all issues and kept his word about the time would be ready to collect - he arranged a curtesy car for the day and nothing was too much trouble”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Reverend Howorth, Thank you for once again leaving us a 5-star review. It's great to hear how pleased you were with the service you received from Jason and we'll be sure to share your kind words. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback Reverend Howorth and we would like to take this opportunity to thank you for once again choosing Colin Appleyard to service and maintain your Suzuki Baleno.

Posted 2 years ago

“Thank you for your great customer service throughout...a special thanks to a gentleman named Denon who picked my car up in good time and was so friendly and cheerful, returning it as clean and tidy as new. Also Jason who kept me up to date with what was happening as well as the quality of the service itself. Thank you to all the team who were involved.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Yasmin, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from the team at our Bradford dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again Yasmin, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Despite at our booking and being told we had to give 8 weeks notice if we needed a courtesy car, even though we were bringing the car down from our home in Cumbria for faults under warranty sorting out,.....we had Fantastic Service when we came in last week with our car. The very helpful lady ( Kaley Brook) ensured we had a courtesy car for the day...and all the faults were sorted out that same day...Brilliant!”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Ian & Lynne, Thank you for taking the time to share your thoughts with us. We're really pleased to hear how satisfied you were with the service you received from Kaley and the team at our Huddersfield dealership and we'll be sure to share your kind comments. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“10/10 recommended serviced car , collected and returned same day polished and cleaned”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Colette, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Colette and would like to take this opportunity to thank you for once again choosing Colin Appleyard to service and maintain your Suzuki Vitara.

Posted 2 years ago

“Car collected serviced tested and washed and returned . Excellent service took out a new service contract well done to the service team Derek Brown”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Derek, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It's great to know how pleased you were with the service you received from Kaley and the team at our Huddersfield dealership, we'll be sure to share your comments. Thanks again Derek, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Car service well, came back very clean, staff excellent all l have dealt with thank you”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi John, Good to hear back from you and thanks very much for your review. It's great to know how pleased you were with the service you received from Chris and the team, we'll be sure to share your kind comments, they mean a lot. Thank again John, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Easy to make appointment, was able to use a loan car, work completed quickly including checking a couple of points I raised in addition to MOT. Staff friendly and helpful as always. Very satisfactory experience.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Geoff, Thank you for your 5-star review. We're really pleased to hear that once again you were happy with the service you received from Jason and the team. Thanks again Geoff for sharing your thoughts with us, we appreciate your feedback and would like to take this opportunity to thank you for once again choosing Colin Appleyard, we value your continued loyalty.

Posted 2 years ago

“Barrie and the boys (Ashton)sorted our car as always. Thanks Guys. They always go the extra mile. 👍”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Neil, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know that once again you were happy with the service you received from Barrie and the team, we'll be sure to share your kind words, they mean a lot. Thanks again Neil, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“I have had my Vitara seven years and I won’t part with it. Been on the service plan all the time and just booked another two years, just been serviced and feels like new. Thanks to Jason and team.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Mike, Good to hear back from you and thanks very much for your review. It's great to know how pleased you continue to be with your Suzuki Vitara and also the service you receive from Jason and the team. Thanks again Mike, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Good work”

Helpful Report

(Bradford) - Posted 2 years ago

Thank you for your review. We're glad you had a 5-star experience.

Posted 2 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews