D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional survey .”

Helpful Report

(Bradford) - Posted 3 years ago

Thank you for your review. It's great to know you were happy with the service that you received from us. Thanks again, we appreciate your support.

Posted 3 years ago

“I had an annual service done on 2 years old Suzuki ignis. The service was completed and I'm satisfied with it completely. I was adviced to change the break pads on the front wheels. I agreed taking in consideration that I know that the pads cost £20-40. Plus the job is about £35. So I was looking at around £70 pounds extra. Nobody mentioned the price to me otherwise I will disagree. I paid £84 just oft pads plus about £56 for a job. Absolutely rediculous.”

Helpful Report

Posted 3 years ago

Hi Alla, We are sorry to see that you have only been able to leave us a 3 star review and to read your comments relating to the cost of the work. Our technicians carry out a Vehicle Health Check on all cars and any findings are discussed with customers before we proceed with any work. We believe that Barrie from our service department contacted you to discuss the work required but apologise if the cost of replacing the brake pads was not clearly explained. We have spoken with the dealership regarding your comments and if you would like to contact Angela on 01613 305148 opt 2 she will be more than happy to discuss the invoice with you and any concerns you may have..

Posted 3 years ago

“Great service, friendly helpful staff. All parts and Labour fully costed before you authorise any work. Would recommend.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Jane, Thanks for your feedback. We're very pleased to hear how satisfied you were with the service that you received from Angela and the team at our Ashton dealership and we'll be sure to share your kind comments. Thanks again Jane and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Fantastic service ! Love my new Subaru XV thanks From Diane in Scotland.. Ps can’t keep my hubby away from it 😄”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Diane, Thanks very much for your feedback. It's great to hear how pleased you both are with your New Subaru XV and also the service that you received from Steve. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We wish you both many miles of safe and enjoyable motoring in your new car and thank you for choosing Colin Appleyard.

Posted 3 years ago

“Once again service - this time with MOT - went smoothly and in a timely manner.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Many thanks for your review. We're very pleased to hear that once again you were happy with the service that you received from Angela and the team at our Ashton dealership.

Posted 3 years ago

“I booked my service with colin Applegate, I had door to door. Service it was brilliant. They even sent me a video of what they had checked on the underneath of my car. Thank you kind regards Jan”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Jan, Good to hear from you and thanks very much for your review. We're glad you had a 5 star experience and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Fantastic and very very happy”

Helpful Report

Posted 3 years ago

Hi Gareth, Many thanks for your review. We're glad you had a 5 star experience.

Posted 3 years ago

“would recommend C.Appleyard dealership as I had a trouble-free experience. Steve was personable,friendly and helpful,giving me full access to the car and making the whole process easy. Jazzy Chris”

Helpful Report

Posted 3 years ago

Hi Chris, Thank you for your feedback. It's great to hear how satisfied you were with the service that you received from Steve and we're glad you had a 5 star experience. Thanks again Chris, we appreciate your support.

Posted 3 years ago

“I just went to view the Suzuki vehicles and was met by Ian Chittenden at the Bradford Branch. Ian was very helpful & allowed us to test drive a new Swift. We decided to purchase and I’d like to say that Ian was very helpful, he’s kept in contact throughout and made sure that our Suzuki experience was first class. The whole sale from start to end ran smoothly and I’m really enjoying my Suzuki Swift Hybrid. It really ticks all the boxes. Thank you.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Lesley, Good to hear back from you and thanks very much for sharing your thoughts with us. It's great to hear how pleased you are with your New Suzuki Swift and also the service that you received from Ian, we'll forward your kind comments on, they mean a lot. Thanks again Lesley, all the best with your new purchase and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Pleased with the Swift I've just purchased. Also happy with the service provided - efficient, friendly & informative !. Car ready to collect within 3 working days of ordering. Thanks.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Simon, Good to hear back from you and thanks very much for your review. It's great to hear how pleased you are with your New Suzuki Swift and also the service that you received from Dan. Thanks again for your feedback Simon, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Bought the S-Cross last summer and its just been in last Friday for my 1st Service with Ashton branch. The sale last year was simple, the service and communication at its service last Friday was superb! Happy Customer! Thanks!”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Stuart, Good to hear from you and thanks very much for your review. It's great to hear how pleased you were with the service that you received from Barrie and the team at our Ashton dealership. Thanks again Stuart, we appreciate your support and look forward to providing you with the same great service on your next visit.

Posted 3 years ago

“I used Colin Appleyard Huddersfield to get my car through the motability scheme. Karl Madden was extremely professional, friendly and helpful and provided a smooth service to help keep the process of picking and ordering my car as smooth as possible. I also got a box of chocolates, just to sweeten the deal!”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Rachel, Many thanks for your review. We're really pleased to hear how satisfied you were with the service that you received from Karl. As a family run business we do pride ourselves on the service that we provide and nice to hear you experienced this. We wish you many miles of safe and enjoyable motoring in your New Suzuki Vitara Rachel, enjoy the chocolates and thank you for choosing Colin Appleyard.

Posted 3 years ago

“A huge thank you to Matthew who’s care and helpfulness was amazing he explained everything we needed and was very polite. Now it’s time to enjoy the new Vitara thanks again would highly recommend”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Barry, Thanks very much for sharing your thoughts with us. It's great to hear how pleased you were with the service that you received from Matthew and we'll be sure to share your kind words, they mean a lot. Thanks again Barry, we wish you all the best with your New Suzuki Vitara and very much look forward to providing you with the same great service in the future.

Posted 3 years ago

“To my suzuki ignis in for service and mot. No problems booking in and just a split rear wiper blade was fitted which I knew had split. Suzuki cars are pretty reliable in general. I don't drive the car much but the following day my wife said she didn't think the air conditioning was working. It was working when I took it into the garage as I put in one on the 4 mile trip. Hmm. I took it out and it's not working.. I look under the bonnet has something been disturbed during the service? I'm fairly good with engines. All looks ok but I see loads of oil dropped on the rocker cover clearly a spill when they refilled it and not wiped up. Also a slight weep from the drain plug definately a drop showing around the crush washer. I will nip up the bolt a touch. Call me cynical maybe its just coincidence that the air con has stopped I'm not so sure. Good job I get rid of my cars every 3 to 4 years. I only kept this one an extra year as we had only done 3k during the last covid year. Wasn't an expensive service but I doubt I will be buying another suzuki from here.”

Helpful Report

Posted 3 years ago

Hi Peter, Thank you for taking the time to leave a review. Your feedback is important and allows us to ensure a continual improvement in the services we provide. We have discussed your comments with our Service Manager who advised that during a service the air conditioning wouldn't be touched unless we were asked to do so. We are more than happy to carry out a pressure test on the system to check for air or indeed any signs of a leakage. If you would like to arrange this, please contact Angela on 01613 305148 opt 2. Thanks again for your feedback Peter and we do hope that we can be of service to you in the future.

Posted 3 years ago

“As always. .. impossible to moan at anyone, efficient, friendly ..what is the world coming to I ask!”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“First time iv used this firm all staff very polite helpful and friendly problem diagnosis sorted booked in quickly well satisfied with outcome will definitely use them again”

Helpful Report

Posted 3 years ago

Hi Margaret, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again for your review Margaret, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Fantastic service. Fantastic car.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thank you for your review. We're glad you had a 5 star experience and very much hope you enjoy your Suzuki Swift.

Posted 3 years ago

“Excellent, courteous service on my vitara.. Car picked up from home, serviced and returned just as promised, in arrangement made in response to their prompt by text.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Peter, Good to hear from you and thanks very much for your review. We're really pleased to hear how satisfied you were with the service that you received from the team at Huddersfield. Thanks again Peter and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Matthew was great, very friendly, efficient, got everything sorted out with no bother at all. 3 days till we got car.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Kimberley, Thanks very much for your feedback. It's great to hear how pleased you were with the service that you received from Matthew and we'll be sure to share your kind words, they mean a lot. Thanks again Kimberley, enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Really great customer service. Love the video of the car inspection. Very professional and good value for money.”

Helpful Report

(Bradford) - Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews