D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently purchased a car from Colin Appleyard Ashton under Lyne. Can't thank Chris & Nick enough for their help & patience with ensuring I was completely happy with all aspects of the purchase. Customer service is excellent.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Joshua, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It's really nice to know how pleased you were with the all-round service you received from Chris and Nick, we'll be sure to share your kind comments. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Joshua, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 1 year ago

“Excellent and friendly service from Richard Bennett at Colin Appleyard Bradford. Many thanks for making the whole car buying experience a pleasant one.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Mike, Thank you for taking the time to share your thoughts with us and leave a 5-star review. It's really nice to know how pleased you were with your purchasing experience and the service you received from Richard, we'll be sure to share your kind comments, they mean a lot. Thanks again Mike, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Ignis.

Posted 1 year ago

“We had great service from Michael Chambers at Keighley when buying our Nissan Micra. We got a really good deal and found the whole experience excellent and will be recommending them to family and friends;”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Sheila, Good to hear back from you and thanks very much for your glowing 5-star review. We're so pleased to know how happy you were with the service you received from Michael and we'll be sure to share your kind comments. Thanks again Sheila, we appreciate your feedback, enjoy your Nissan Micra and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“I found it painless to get a good trade in deal for my old car and have the finance arranged for my new one. Karl and Jon were most helpful. Very pleased with my Vitara. Excellent customer service.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you very much for taking the time to share your thoughts with us. It's really nice to know how pleased you are with your Suzuki Vitara and also the service you received from Karl and Jon. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your feedback, enjoy your new car and we're here if you need us.

Posted 1 year ago

“Excellent service again from the team at Huddersfield this is my eighth Suzuki and never had a problem with any of them thank you”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Ronald, Good to hear back from you and thanks very much for your 5-star review. It's really nice to know that once again you were happy with the service you received from Jon and the team, we'll be sure to share your kind comments, they mean a lot. Thanks again Ronald, we appreciate your feedback and we value your long term continued loyalty. Enjoy your Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Luke was very friendly, knowledgeable and helpful. I left with my new car feeling happy and pleased with my overall experience”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Mark, Thank you very much for taking the time to share your thoughts with us. It's really nice to know that your overall experience with us was a positive one, particularly with Luke's friendly, knowledgeable and helpful approach, we'll be sure to share your kind comments. Thanks again Mark, we appreciate your feedback, enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Excellent service from Colin Appleyard. My 6th new car purchased from them.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you so much for your 5 star review. We're really pleased to know that you had an excellent experience with us and that this was your 6th new car purchased from us. We really appreciate your loyalty and we look forward to continuing to provide you with the excellent service you've come to expect from us. Thanks again, we appreciate your support.

Posted 1 year ago

“Steve Sheffield was so helpful, and the rest of staff of course. Delt with this dealership,for 14yrs. Always top quality service,great customer focus. purchased 5 Suzuki vehicles from this keighley branch. 3 at Huddersfield branch. Family firm from 1971. Buy with confidence, this is great dealership in Yorkshire. The Best.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Mr & Mrs Marsh, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to know how pleased you continue to be with the service you receive from us, we'll be sure to share your kind comments with the team. As a family run business it means such a lot that you have the confidence to buy with us and that we are a "Great Dealership". Thanks again, we appreciate your kind words and we value your long term continued loyalty. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Professional excellent service thank you”

Helpful Report

Posted 1 year ago

Hi Denise, Thank you very much for your feedback. We really appreciate you taking the time to leave us such a glowing review and we are proud to have provided you with professional excellent service. Thanks again Denise, we appreciate your kind words and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Excellent service. Very helpful and respectful staff. Got a really good deal and would not hesitate to recommend Colin Appleyard Ltd.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi David, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the service you received from Richard and the team at our Bradford dealership, we'll be sure to share your kind comments. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. Thanks again David, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 1 year ago

“Great service and friendly, helpful staff.. happy customer!”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Sarah, Good to hear back from you and thanks very much for your 5-star review. It's really nice to know how pleased you were with the service you received from Christian and the team, we'll be sure to share your kind comments. Thanks again Sarah, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 1 year ago

“Excellent”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you for your 5-star review. It's great to know you had an excellent experience with us. Thanks again, we appreciate your kind comment and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“I was very happy with my cars service. Very efficient customer service. Car service was completed within a few hours. Friendly staff at desk.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star review. We're really glad to hear that you were pleased with your car service experience and that our staff were friendly and efficient. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Everyone in the showroom are always friendly and helpful. Took my car in for a service and MOT under the terms of my prepaid service contract. Clean bill of health for my little Celerio now in its 7th year. Clean bill of health for another year’s happy motoring. Was given a brand new Ignis courtesy car to use whilst my car was in the garage and shown how to use the stop/start technology. Great! Thanks.”

Helpful Report

(Bradford) - Posted 1 year ago

Thanks very much for your 5-star review. It's really nice to know that you had a pleasant experience when coming to us to service your Celerio. We're also glad that your car received a clean bill of health and is fit for yet another years "Happy Motoring". Thanks again, we appreciate your kind comments and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Our experience of buying a new car simply couldn't have been better. The communication was excellent, the test drives were very relaxed, and we never felt pressured into anything. Matthew was lovely to deal with.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi John, Good to hear back from you and thanks very much for your glowing 5-star review. It's really nice to know how pleased you were with the service you received from Matthew, we'll be sure to share your kind comments. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again John, we appreciate your feedback, enjoy your New Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Very happy with the service we received when we recently bought a used car. Very helpful staff. It’s the second car we’ve bought from the dealership and will definitely use them again”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you so much for your 5 star review. We're very pleased to hear that you were satisfied with the service you received when recently purchasing a used car from us and we're also most grateful that this is the second car you've purchased. Thanks again, we appreciate your feedback and we look forward to helping you with any of your vehicle needs in the future.

Posted 1 year ago

“Absolutely delighted with my new car,they were great with me, that much so that my son went a few days later and ordered a car too…great kept me up to date with everything. Definitely a 10 out of 10, if I could give more I would. Thank you so much.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you so much for your glowing 5-star review. It's really nice to know that you and your son had such a positive experience with us and that you were both able to find the perfect car. Thanks once again for your kind comments, we appreciate your feedback and we look forward to providing you both with the same great service in the future. Happy Motoring.

Posted 1 year ago

“Efficient service, shame about the uncomfortable chairs in the seated waiting area.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We're glad you appreciated our efficient service and apologise the chairs weren't to your comfort. We do value customer feedback and we will take your comments into consideration.

Posted 1 year ago

“A huge thank you to Michael from the Keighley branch. His customer service was outstanding. He helped us find a car that my husband and I fell in love with straight away and made the whole experience enjoyable, and restored our excitement when buying a car, as this was lost due to a previous bad experience elsewhere so thank you so much!”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Lizzie, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to read your positive feedback and we're so pleased that Michael was able to help you find a car you both adore and fell in love with. Thanks once again Lizzie, we'll be sure to share your kind comments with Michael, enjoy your Suzuki Vitara and we look forward to seeing you again soon.

Posted 1 year ago

“Reliable service . Staff kept me informed of progress . Price was what I was expecting. Thank you”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you Nick for the glowing 5 star review and kind words. We're so pleased to know that you were provided with a reliable service, kept up to date on progress and satisfied with the price. We are committed to providing exceptional service to all of our customers and it's nice to know you experienced this. Thanks again Nick, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews