D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and efficient, everything explained properly”

Helpful Report

(Bradford) - Posted 5 months ago

Thank you very much for your 5-star review. It's really nice to know how pleased you were with the all-round service you received from us. Thanks again, we value your support and we look forward to providing you with the same great service in the future.

Posted 5 months ago

“Always service with a smile. Can't fault the team at the Ashton branch. Been a customer for just under 30years so they must be doing something right. Can't recommend them enough”

Helpful Report

(Ashton-under-Lyne) - Posted 5 months ago

Hi Mark, Thank you very much for your wonderful 5-star review. It's great to know how pleased you continue to be with the service you receive from "Team Ashton", we'll be sure to share your kind comments, they mean a lot. Thanks again Mark, we appreciate your review and we value your long term continued loyalty.

Posted 5 months ago

“This was my first time getting a new car through the motability scheme. Ami was so understanding of my needs. She went through everything about the car with me and even helped me with the test drive, nothing seemed to be enough for her, she was great. Picked up my new car today and again Ami was amazing, she helped me set up the app and stuff I needed for the car and was patient and knowledgeable. Even in the midday sun she was professional through, highly recommended for service and attention to detail. Thank you.”

Helpful Report

(Ashton-under-Lyne) - Posted 5 months ago

Thank you very much for your wonderful 5-star review. We're delighted to hear about your positive experience with Ami during your first time using the Motability scheme. It's also really nice to know that Ami was understanding of your needs and provided exceptional service by going through everything about the car with you and assisting you during the test drive. Thanks again, we value your feedback and we're pleased to hear you'd highly recommend us. Enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 5 months ago

“Today I took delivery of my vitara, the whole process was superb - from sourcing the vehicle I wanted to the collection, Jamie Willshaw at the Bradford branch went above and beyond to find the right car for me, very polite and helpful, this is my 6th suzuki from colin appleyard and I hope to make it lucky 7 in the next few years.”

Helpful Report

(Bradford) - Posted 6 months ago

Hi David, Thank you very much for your wonderful 5-star review. We really appreciate your kind words and positive feedback about the recent purchase of your Suzuki Vitara and we're delighted to hear that your all-round experience, from sourcing the vehicle to the collection was superb. It's always our goal to go above and beyond and we're delighted to know that Jamie at our Bradford branch was able to assist you in finding the perfect car. Thanks again David, we're very grateful for your compliments and we truly value your loyalty. Enjoy your Suzuki Vitara and we look forward to hopefully supplying your "Lucky" seventh Suzuki in the near future.

Posted 5 months ago

“The service I received was excellent .The young man who pick my car up and returned it was very pleasant. Everybody I spoke to on the telephone was really helpful. THANK YOU ALL”

Helpful Report

(Ashton-under-Lyne) - Posted 6 months ago

Thank you very much for taking the time to leave us a 5-star review. We're so pleased to hear that you received all-round excellent service from our team and that everyone you spoke to on the telephone was really helpful. Here at Colin Appleyard Ltd our teams work hard to ensure that our customers have a positive experience, so your kind words reassure us that our efforts to ensure complete customer satisfaction are indeed paying off. Thanks again, we appreciate your review and we look forward to providing you with the same great service in the future.

Posted 5 months ago

“Everything was 10 out of 10”

Helpful Report

(Huddersfield) - Posted 6 months ago

Hi Phil, Thank you very much for your review. It's great to know you found everything about our service to be 10 out of 10. As a family run business, here at Colin Appleyard Ltd we strive to provide the best possible experience for our customers and your feedback really does reassure us that we're on the right track. Thanks again Phil, we appreciate your review and we wish you endless joy and unforgettable adventures in your New Suzuki S-Cross.

Posted 6 months ago

“very good customer service prompt delivery of my car. listens to my car needs. will continue to be a customer.”

Helpful Report

(Huddersfield) - Posted 6 months ago

Hi Helen, Thank you very much for taking the time to share your thoughts with us. We're really pleased to hear you had a positive experience with our team. Our goal has always been to provide our customers with excellent service and it's nice to know we were successful in meeting your expectations. Thanks again Helen, we value your feedback and we look forward to providing you with the same great service in the future. Enjoy your New Suzuki Swift.

Posted 6 months ago

“Just had the second service carried out on my Subaru Outback at Colin Appleyard Ashton on Saturday morning. Many thanks to Barrie for the excellent and friendly service I received. I’d just like to say thank you to Matthew the technician who carried out the service on my car, Matthew has worked for Colin Appleyard for many years now and is highly skilled and very knowledgeable on Subaru’s. Thank you also to Andy the valeter for washing and vacuuming my car before I returned to collect it. I’ve been a long term customer at Colin Appleyard Ashton now for many years and have always received excellent and friendly service. Many thanks to Angela for originally booking my car in for its service. Keep up the first rate work.”

Helpful Report

(Ashton-under-Lyne) - Posted 6 months ago

Hi Andrew, Thank you very much for your outstanding 5-star review. We're so pleased to hear you had an excellent and friendly experience during your second service on your Subaru Outback. Here at Colin Appleyard Ltd we strive to provide the best service possible, so it's a delight to know that's what you experienced. Thanks again Andrew, we appreciate your kind comments and we value your long term continued support and loyalty. We'll be sure to share your kind comments with "Team Ashton" and we look forward to providing you with the same great service in the future.

Posted 6 months ago

“A delight to deal with Mathew Butterfield again,bought many cars from this garage friendly service and good customer service nothing is too much trouble.”

Helpful Report

(Keighley Suzuki) - Posted 6 months ago

Hi Fiona, Thank you very much for your wonderful 5-star review. We really appreciate your feedback and are delighted to hear about your positive experience with us. It's also great to know you find Matthew a delight to deal with and we're grateful for your continued trust in Colin Appleyard Ltd. Providing a friendly and customer-oriented service is our utmost priority and we take great pride in going above and beyond to ensure complete satisfaction. Thanks again Fiona, we value your review and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 6 months ago

“I just bought a used car from Colin Appleyard Bradford. The customer experience was first class from start to finish. Well done and thank you to Jamie Willshaw .”

Helpful Report

(Bradford) - Posted 6 months ago

Hi Dominic, Thank you very much for your glowing 5-star review. We're so pleased to hear that your purchasing experience was first class from start to finish, we'll be sure to share your kind comments with Jamie. It's always a pleasure to serve customers like yourself who appreciate our commitment to providing excellent service, your kind words really do reassure us that our efforts to ensure complete customer satisfaction are indeed paying off. Thanks again Dominic, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your Nissan Note.

Posted 6 months ago

“Matthew Butterfield was very professional and gave us full information on our new acquisition. We would definitely give him 10/10”

Helpful Report

(Keighley Suzuki) - Posted 6 months ago

Hi Dave, Thank you very much for your 5-star review. It's really nice to know that once again you were happy with the service you received from Matthew, we'll be sure to share your kind comments, they mean a lot. Thanks again Dave, we appreciate your feedback and we value your long term continued loyalty. Enjoy your New Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 6 months ago

“Just bought my son his first car from Matt at the Bradford dealership. After a horrendous experience at my local Chapelhouse dealership I'm glad to say that Matt provided exceptional service. He is a credit to your company and I wouldn't hesitate to refer my friends and family.”

Helpful Report

(Bradford) - Posted 6 months ago

Hi Paul, Thank you very much for your glowing 5-star review. We really appreciate your feedback and are thrilled to hear about the exceptional service you received from Matt at our Bradford dealership, we're also delighted that Matt could restore your faith in car dealerships. Matt is indeed a credit to our company and we'll be sure to share your kind comments. Thanks again Paul, we value your review and it's nice to know you wouldn't hesitate to recommend us to your friends and family. We wish Daniel many miles of safe and enjoyable motoring in his Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 6 months ago

“Sales staff all extremely helpful price very competitive and well within my price range vehicle prepared for delivery in a very short time. A few minor issues sorted instantly.”

Helpful Report

(Keighley Suzuki) - Posted 6 months ago

Hi Allan, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the all-round service you received from Chloe and the team. Our sales staff are dedicated to providing excellent service and it's a delight to know they were extremely helpful throughout your purchase. We always strive to offer competitive prices that fit within our customers budgets, so it's nice to know that our efforts are indeed paying off. Thanks again Allan, we appreciate your feedback and we're pleased to hear your vehicle was prepared for delivery quickly and the minor issues were resolved instantly. Enjoy your Suzuki S-Cross and we look forward to welcoming you back again in the future.

Posted 6 months ago

“Brilliant experience buying a new car. Test drive available without notice, great team and easy, non-pushy transaction.”

Helpful Report

(Huddersfield) - Posted 6 months ago

Hi Peter, Thank you very much for your wonderful 5-star review of Colin Appleyard LTD. We appreciate your kind words and are thrilled to hear about your brilliant purchasing experience. Our teams take great pride in providing an excellent and non-pushy approach and we always aim to make the car purchasing process as smooth and enjoyable as possible, so it really is a delight to know you noticed this. Thanks again Peter, we value your feedback and we wish you many years of enjoyable and unforgettable adventures in your New Suzuki Jimny.

Posted 6 months ago

“Brilliant to deal with. Barrie and the other staff on the service are always friendly and helpful. I find the mechanics highly skilled and very knowledgeable. This garage is a credit to Colin Appleyard and Suzuki.”

Helpful Report

(Ashton-under-Lyne) - Posted 6 months ago

Hi George, Thank you very much for your glowing 5-star review. We appreciate your kind words and are thrilled to hear that our team, especially Barrie and the other service staff, have provided you with an exceptional experience. It's always a pleasure to serve customers like yourself who appreciate our commitment to providing excellent service, your kind words reassure us that our efforts to ensure complete customer satisfaction are indeed paying off. Thanks again George, we value your feedback and we look forward to providing you with the same great service in the future.

Posted 6 months ago

“Excellent service , staff polite and professional.”

Helpful Report

Posted 6 months ago

Hi Graham, Thank you very much for your wonderful 5-star review. It's really nice to know how pleased you were with the all-round service you received from us. Here at Colin Appleyard we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Graham, we appreciate your feedback and we'll be sure to share your kind comments with the team.

Posted 6 months ago

“From the start, nothing was too much trouble for Nick or Benji. I found my car online and came a long way to collect it, was picked up from the train station and had a brilliant drive to the dealership with Simon! By the time we got there he'd told me everything about the car I was buying, then Nick did it again! Cannot fault the handover or how easy the paperwork was - the guys knew how far I was driving back and even put petrol in the car. Even though Ashton is far from where I live, I would not hesitate to do the day all over again on my next car!”

Helpful Report

(Ashton-under-Lyne) - Posted 7 months ago

Thank you very much for your wonderful feedback. It’s really nice to know how pleased you were with the all-round service you received from Nick and the team, we’ll be sure to share your kind comments, they mean a lot. It's always a pleasure to serve customers like yourself who appreciate our commitment to providing excellent service, your kind words reassure us that our efforts to ensure complete customer satisfaction are indeed paying off. Thanks again, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 7 months ago

“Very happy with the process of buying my car from Colin Appleyard. Cannot fault them.”

Helpful Report

(Huddersfield) - Posted 7 months ago

Thank you very much for your 5-star review. It's really nice to hear how pleased you were with your all-round purchasing experience. Here at Colin Appleyard customer satisfaction is our top priority so it's a delight to know that's what you experienced. Thanks again, we appreciate your feedback and we hope your Suzuki Jimny brings you endless joy and unforgettable adventures.

Posted 7 months ago

“hi , i bought a vitara of a trader who told me the enfotainment unit worked perfectly but when i went to collect it , guess what it didnt anyway to cut a very long story short i called barrie at aston under lyne , and he jiggled some things and fitted me in to get it unblocked . all the staff in the show room were happy to chat and friendly , and i will be back ( hopefully not to soon ) thank you all at colin appleyard cars . Geoff T”

Helpful Report

(Ashton-under-Lyne) - Posted 7 months ago

Hi Geoff, Thank you very much for your 5-star review. We're so pleased to hear you had such a positive experience with us and we're glad to know that Barrie at our Aston Dealership was able to assist you promptly and resolve the issue with your infotainment system. Here at Colin Appleyard we strive to provide exceptional service to all of our customers and it's nice to know you experienced this. Thanks again Geoff, we value your feedback and we look forward to providing you with the same great service in the future.

Posted 7 months ago

“Always a good experience purchasing from Colin Appleyard's Huddersfield. We are now on our 6th Suzuki from them ( 3 for me and 3 for my partner )”

Helpful Report

(Huddersfield) - Posted 7 months ago

Thank you very much for taking the time to share your thoughts with us. It’s really nice to know how pleased you continue to be with the service you receive from us, we'll be sure to share your kind comments with Matt the team. Thanks again, we appreciate your feedback and we value your continued loyalty. Enjoy your New Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 7 months ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews