D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was all set to purchase a used Suzuki Vitara S but I unfortunately had to cancel. The staff were incredibly understanding and returned my deposit in a timely manner. A1 customer service. I will be returning when my situation improves.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Ian, Thank you very much for taking the time to share your thoughts with us. We were sorry to hear you had to cancel your order but appreciate plans don't always come together and situations change. We wish you all the best Ian and we look forward to being of service to you again in the future. Thanks again for your review and kind words Ian, they mean a lot.

Posted 3 years ago

“All service staff very helpful kept me Informed at all times and I would especially like to thank Barry for all His help”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Mick, Good to hear back from you and thanks very much for your feedback. It's great to know how pleased you were with the service you received from the team at our Ashton dealership and we'll be sure to forward your comments to Barrie. Thanks again Mick, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Fantastic service as ever from all the staff, especially Ali and Christian who dealt with the purchase of the car we bought, a Mazda ZS 1.5. A very beautiful looking car, immaculate both inside and out. This is the third car we have bought from Colin Appleyards over the past few years and all have been outstanding! Would definitely buy again.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thank you for your feedback. It's great to know that once again you are happy with your purchase and also the service you received from Ali and Christian. We appreciate your feedback and would like to take this opportunity to thank you for once again choosing Colin Appleyard to supply your new car.

Posted 3 years ago

“Gentle man at reception was very helpful and accommodating. Issue resolved. 👍”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Michelle, Thank you for your feedback. It's great to know you found the team at our Ashton dealership to be accommodating and friendly and that the problem was quickly solved. We appreciate your review Michelle and we look forward to being of service to you again in the future.

Posted 3 years ago

“Excellent staff. Very helpful, friendly and professional. Service and MOT sorted with no problems. Informative, and never pushy.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Peter, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Barrie and the team. We appreciate your feedback Peter and would like to take this opportunity to thank you for once again choosing Colin Appleyard to service and maintain your Suzuki Vitara.

Posted 3 years ago

“A good company. No pushy sales people.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Matthew, Thank you for your review. It's great to know you were pleased with the service you received from Matthew and the team here at our Keighley dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Citroen C3. See you on the 18th.

Posted 3 years ago

“Excellent customer service. Friendly helpful staff.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“Excellent service as usual”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Margaret, Thanks very much for your review. It's great to know that once again you were happy with the service you received from Dan and the team at our Bradford dealership. We appreciate your feedback Margaret and would like to take this opportunity to thank you for once again choosing Colin Appleyard to service and maintain your Suzuki Vitara.

Posted 3 years ago

“Excellant service”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Mr Clarke, Good to hear back from you and thanks very much for your review. It's great to know how pleased you were with the service you received from Matthew at our Keighley dealership and we'll be sure to share your comments. We appreciate your feedback Mr Clarke and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 3 years ago

“Helpful friendly and very patient sales assistant Jamie , went out of his way to make sure we got the car we wanted.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thank you for your review. It's great to know how pleased you were with the service you received from Jamie at our Huddersfield dealership and we'll be sure to share your kind words, they mean a lot. We appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 3 years ago

“I always get helpful friendly staff I wouldn’t go any where else for service and MOT”

Helpful Report

(Bradford) - Posted 3 years ago

Thank you for your feedback. It's great to know that once again you were pleased with the service you received from Dan and the team at our Bradford dealership. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Very kind man from Capetown saw me to my car 😊”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thank you for your review. We're very pleased to hear how well Steve at our Huddersfield dealership looked after you. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“I'd like to thank Nick in sales at Colin Appleyard Ashton for his first class customer service. Such a pleasant and smooth sale transaction in delivering, what I consider, (as a retired property lawyer in the front line of clients) an absolutely top class handover.. whatever you're getting paid Nick, isn't enough 👍 so thank you!!”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Stephanie, Good to hear from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Nick at our Ashton dealership and we'll be sure to share your kind words, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback Stephanie and would like to take this opportunity to thank you for choosing Colin Appleyard to supply your Suzuki Swift.

Posted 3 years ago

“Excellent customer service and always communicated well with information regarding the purchase of the car. Would recommend to others.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thank you for taking the time to leave us a 5 star review. We're pleased to know your purchasing experience went well and communication was good. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback and would like to take this opportunity to thank you for choosing Colin Appleyard to supply your Suzuki S-Cross.

Posted 3 years ago

“As usual Jason and his team did a great job.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Mrs Egginton, Good to hear back from you and thanks very much for your review. It's great to know that once again you were pleased with the service you received from Jason and the team at our Bradford dealership and we'll be sure to share your comments. We appreciate your feedback Mrs Egginton and would like to take this opportunity to thank you for once again choosing Colin Appleyard to service and maintain your Ford Fiesta.

Posted 3 years ago

“Excellent service as always. Taken in for free winter check. Checked, tyres replaced and informative video received and car washed.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Paula, Good to hear back from you and thanks very much for your review. We're really pleased to know that once again you were happy with the all round service you received from the team at our Bradford dealership and we'll be sure to share your kind words. We appreciate your feedback Paula and would like to take this opportunity to thank you for once again choosing Colin Appleyard to maintain your Suzuki Celerio.

Posted 3 years ago

“Thank you very much. I bought two wiper blades for my Suzuki Ignis 2018. As they where damaged with the frost when we had snow as they where stuck to the screen. My own fault as I should have cleared the screen before using my wipers. First class product I bought of you. Thanks very much. M S Barber.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Michael, Thank you for your feedback. We're pleased to know you were happy with your purchases and we look forward to being of service to you again in the future. Thanks again Michael, we appreciate your support.

Posted 3 years ago

“Excellent service, as always. Been a customer for years”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Andrea, Good to hear from you and thanks very much for your review. It's great to know that once again you were pleased with the service you received from the team at our Huddersfield dealership and we'll be sure to share your kind words, they mean a lot. Thanks again Andrea, we appreciate your feedback and value your continued loyalty.

Posted 3 years ago

“Tried to help even though it was his home time”

Helpful Report

Posted 3 years ago

Hi Yusuf, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“Poor customer service. Arrived at 4pm as arranged only to be kept waiting for nearly an hour and then told an car would not be available until September. Poor service for Motability customers, we shall look elsewhere. This was at the Ashton-Under-Lyne branch.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review. Your feedback is important and allows us to ensure a continual improvement in the services we provide. We do apologise there was a delay with your appointment time, this is not how we normally conduct our business and we have discussed your comments with the branch, who in turn advised that upon your arrival apologies were made as due to unforeseen circumstances appointment times were running slightly behind. They were on the understanding this wasn't a problem and light refreshments were offered. Unfortunately, the delay in the availability of the vehicle was down to the chosen colour. The choice of Motability cars you have is dictated by the manufacturer and not controlled by us. This is further complicated at the current time due to a Global issue with new car manufacturing and supply. I can assure you we greatly value all customers to our dealerships and if there is anything further we can help or advise with please fill in the form located at the following link https://www.colinappleyard.com/our-company/feedback/

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews