D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

Write Your review

Tell us how D. M. Keith (Colin Appleyard) Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exhalant service thanks 👍”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you very much for your review. It's nice to know you received excellent service from us. Thanks again, we appreciate your feedback.

Posted 1 year ago

“The staff were generally good but why the ten pound charge ???? We’ve been customers of your for a long time and it’s seemed an insignificant amount to charge and never had a charge before . I think it wasn’t justified ????”

Helpful Report

Posted 1 year ago

Thank you for your feedback and we are sorry to see you've only been able to leave us a 3-star review. Unfortunately due to the huge increase in insurance premiums the £10 charge is a collision damage waiver fee for the courtesy vehicle as the insurance policy itself carries a £1000 excess. By paying the £10, the excess is then reduced to £100 should an incident or any damage occur. Unfortunatley this is somthing we are unable to avoid and we do apologise if this wasn't explained to you. We will raise this with the service teams to ensure the fee is fully explained to all our customers who wish to use one of our courtesy vehicles and we do hope we can be of service to you again in the future.

Posted 1 year ago

“Excellent professional service and very customer orientated.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Mary, Thank you very much for your 5-star review. It's really nice to know how pleased you were with the service you received from Nick and the team, we'll be sure to share your kind comments, they mean a lot. Thanks again Mary, we appreciate your review and we value your continued loyalty. Enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Nick was really helpful and friendly, He was relaxed and informative, was such a smooth transaction, We also deal briefly with Nick who was just as helpful and welcoming. They couldn't do enough for us. Would highly recommend them to help source you a car. Thanks Guys.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi James, Thank you very much for taking the time to share you thoughts with us. It's so nice to know how pleased you were with the service you received from Nick and the team, we'll be sure to share your kind comments. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again James, we value your feedback and we're pleased to know you'd highly recommend us.

Posted 1 year ago

“Nick Hughes thay don't come any better than Nick perfect car sales man in every way went the extra mile great job.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Rodrick, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the service you received from Nick. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Rodrick, we value your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Vitara.

Posted 1 year ago

“Very good customer service and very professional and friendly staff. Came when they said they would and they were and finished and returned the car in a very reasonable time”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Paul, Thank you very much for your feedback. It's really nice to know how pleased you were with the all-round service you received from the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Paul, we appreciate your review and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Very helpful”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 1 year ago

“Smashing experience- always keep in touch regarding progress of service Video is a great notification.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Marie, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to read your kind comments about the service you received from the team at our Ashton dealership, we'll be sure to share your chosen words. We appreciate your feedback Marie and we'd like to take this opportunity to thank you for once again choosing Colin Appleyard to Service your Suzuki Vitara.

Posted 1 year ago

“Polite staff. Kept me informed”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Nick, Thank you very much for your review. It's nice to know you were happy with the service you received from Colin and the team and we're very pleased to hear you were kept informed and up-to-date. Thanks again Nick, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Everything from start to finish was easy and stress free, customer service was 10/10 helping me with all questions asked. Thank you so much and would 100% recommend”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Megan, Good to hear back from you and thanks very much for your glowing 5-star review. It's great to know how pleased you were with the service you received from Richard and the team, we'll be sure to share your kind comments. Thanks again Megan, we appreciate your feedback and it's really nice to know you'd 100% recommend us. Enjoy your New Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“I was really impressed with the service I received at Colin Applegate Huddersfield”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi June, Thank you very much for your wonderful 5-star review. We're so pleased to know how inpressed you were with the service you received from Christian and the team, we'll be sure to share your kind comments, they mean a lot. Thanks again June, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Swift.

Posted 1 year ago

“Delighted with the professional buying process. MATTHEW was friendly knowledgeable with no pressure,love the car,good safety features reliable and now even quite smart.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Norman, Thank you very much for taking the time to share your thoughts with us. It's really nice to know how pleased you are with your New Suzuki S-Cross and also the professional and friendly service you received from Matthew, we'll be sure to share your kind comments. Thanks again Norman, we appreciate your feedback and we value your continued loyalty. Enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“I can’t praise Colin Appleyard enough for their professionalism, attention to detail, friendly approach and all round efficiency. I feel that I’m in safe hands where nothing is too much trouble. Their pricing is fair and everything is explained carefully and assurances that I can contact them anytime if I have any questions. I highly recommend this dealership!”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Margaret, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the all-round service you received from Ami and the team, we'll be sure to share your wonderful comments, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Margaret, we appreciate your feedback and it's nice to know you'd highly recommend us. Enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“I am very impressed with both my car and the service provided by Steve Sheffield and follow up emails from Jeanette Womersley and Allison Smith. I feel you care about me as a customer. Steve showed me all the controls, twice, both when I did a test drive and when I picked it up yesterday, he was very patient and didn't rush me at all. My previous car was bought from another dealer and I was not shown anything just given the keys and drove away. Thank you Colin Appleyard Ltd and especially Steve, I will certainly recommend you and use you again.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Diane, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's so nice to know how pleased you were with the all-round service you received from the team here at our Keighley dealership, we'll be sure to share your kind comments, they really do mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you've experienced this. Thanks again Diane, we appreciate your feedback and we're pleased to know you'd certainly recommend us. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“I collected my new car from Ashton-Under-Lyne yesterday,my new car is Amazing is an understatement. This is my second car from colin Appleyard, Nick Hughes was very approchable and professional and informative.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Ann, Good to hear back from you and thanks very much for your glowing 5-star review. It's great to know how pleased you are with your New Suzuki Swift and also the service you received from Nick, we'll be sure to share your feedback. Thanks again Ann, we appreciate your support and we value your loyalty. Enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“We bought a black Suzuki Ignis mhev. Amazing car drives lovely. A good dealership. Amy walked us through it all no problems. Thanks again.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you very much for your review. It's great to know how pleased you are with your Suzuki Ignis and also the service you received from Ami, we'll be sure to share your feedback. Thanks again, all the best with your new car and we look forward to seeing you again soon.

Posted 1 year ago

“Had our car serviced & mot , 10 out of 10 ,quick , no problems at all, came back lovely & clean inside out , thank you, every one at the canel road service department.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Patricia, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Jason and the team, we'll be sure to share your kind comments, they mean a lot. We appreciate your feedback Patricia and thank you for once again choosing Colin Appleyard to Service and MOT your Suzuki Vitara.

Posted 1 year ago

“Amazing service from Colin Appleyard in Ashton Under Lyne. From start to finish, gave us an amazing deal when others wouldn’t/couldn’t be bothered to look into anything for us. Even with a little hiccup (on my end) for the finance I was kept up to date every step of the way and got everything done. All done in just over a week.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Craig, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received frrom Chris and the team, we'll be sure to share your kind comments. Thanks again Craig, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Swift.

Posted 1 year ago

“Great communication throughout, starting with the phone conversations with Florence right through to the sale and handover with Christian. Fantastic car at a great price delivered with a personal touch. A highly recommended family run business.”

D. M. Keith (Colin Appleyard) Limited 5 star review on 21st May 2023

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you very much for taking the time to share your thoughts with us. It's really nice to know how pleased you are with your Ford Fiesta and also the service you received from Flo and Christian, we'll be sure to share your feedback. Thanks again, we appreciate your review and it's great to know you'd highly recommended us. Enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Staff are polite, professional and pleasant. Nothing is too much trouble and they go out of their way to help”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Anne, Thank you very much for your 5-star review. It's really nice to know how pleased you were with the service you received from the team at our Ashton dealership, we'll be sure to share your feedback. Thanks again Anne, we appreciate your kind comments and we look forward to providing you with the same great service in the future.

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews