D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service once again from all at the Bradford Branch. Service, MOT, Video (health check) and valet. 100% recommend.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Amanda, Good to hear from you and thank you for taking the time to leave us a 5 star review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Amanda and would like to take this opportunity to thank you for once again choosing Colin Appleyard to service and maintain your Suzuki Swift.

Posted 3 years ago

“Great service, great value as usual at Appleyards”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Mandie, Thank you for your review. It's great to know that once again you were pleased with the service you received from Jason and the team. Thanks again Mandie, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Super customer service from the start, would def recommend for anyone looking to buy or service their car.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Neil, Good to hear back from you and thanks very much for your review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Neil and would like to take this opportunity to thank you for once again choosing Colin Appleyard to service and maintain your Suzuki Vitara.

Posted 3 years ago

“Service and first MOT completed yesterday at Suzuki Keighley. I was offered a courtesy car which wasn’t required. I received a video showing my car receiving a health check. The work was completed by early afternoon. Collected the car washed and cleaned. The invoice was as expected. All staff friendly and professional. 10/10.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support.

Posted 3 years ago

“We had a fabulous experience on 21st Feb at Colin Appleyards in Ashton under Lyne. Nick Hughes was our Sales Executive and he was more then helpful. He was pleasant and friendly to talk to, and he didn't mind when our three year old son was running around the showroom floor whilst he was trying to sort the paperwork! I trade my old car and Nick helped us with this process and was able to accommodate our budget, which I was more then happy about. We also met the General Manager who was also very friendly. A first class service from start to finish! I would highly recommend them.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Lidia, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback Lidia, thank you for choosing Colin Appleyard and we wish you many miles of safe and enjoyable motoring in your Suzuki S-Cross SX4.

Posted 3 years ago

“Very friendly customer service. Kept me up to date with the servicing.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Posted 3 years ago

“The service was completed very promptly all the staff are very friendly and helpful can recommend them if anyone is wanting a service”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Thank you for taking the time to share your thoughts with us. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback and would like to take this opportunity to thank you for choosing Colin Appleyard.

Posted 3 years ago

“Took car in for routine service, I was early as thought traffic was slower. I arrived 40 minutes early and was welcomed by staff and dealt with straight away, the courtesy car was an S cross much bigger than my ignis. Due to the current rain and effects of storm dudley, I did not feel confident in driving a bigger vehicle. I was offered the alternative of having the service completed while I waited, which I gratefully accepted. I was shown to the waiting area and made comfortable while a hot chocolate was prepared for me. The staff were extremely kind in ensuring I was comfortable and kept me updated on progress of the service and offer of drinks. The service was completed within the hour. The staff were friendly and welcoming.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Natalia, Good to hear back from you and thanks very much for your review. It's great to know how pleased you were with the service you received from Dan and the team at our Bradford dealership and we'll be sure to share your kind words. We appreciate your feedback Natalia and would like to take this oppertunity to thank you for once again choosing Colin Appleyard to service your Suzuki Ignis.

Posted 3 years ago

“Great service great staff”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Wendy, Thank you for your review. It's great to know how pleased you were with the service you received from Dan and the team at our Bradford dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback Wendy and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Lovely staff great service”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Karen, Thank you for your review. It's great to know how pleased you were with the service you received from Dan and the team at our Bradford dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback Karen and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“All staff were courteous and efficient concerning all aspects of my car service. Video sent and calls made to keep me informed of progress. All good!”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Posted 3 years ago

“All staff were courteous and efficient concerning all aspects of my car service. Video sent and calls made to keep me informed of progress. All good!”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Posted 3 years ago

“Superb customer service.well informed ,very helpful staff.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Posted 3 years ago

“I always get good helpful and friendly service frim Colin Appleyard Huddersfield. I trust them with my vehicle.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Andrea, Thank you for your review. We're very pleased to hear that once again you were happy with the service you received from Matt and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this.

Posted 3 years ago

“Very polite conversation,not too pushy. Informative detail with video of car inspection quite useful. Although full valet and collected from home address which was great, still more expensive than my regular garage. Genuine parts always used, good explanation of what was required to maintain good working order. Staff pleasant. Good experience.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Susan, Thank you for your review and it's great to know you were pleased with the all round service you received from the team at our Bradford dealership. We do check our pricing regularly to ensure we are competative and as a main Suzuki dealer believe we do provide great value for money. Our servicing comes with many benefits and we also offer a service club which is designed to offer you hassle-free motoring and is an easy way to budget for your servicing requirements. If this would be of interest to you Susan please feel free to contact Dan or Jason at our Bradford dealership (01274 581625 opt 2) who will be more than happy to look into this for you. Thanks again for your feedback, we appreciate your support and we do hope we can be of service to you again in the future.

Posted 3 years ago

“Great service as always from the team, thank you”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again, we appreciate your support.

Posted 3 years ago

“Fantastic service from all the staff particularly Matt as usual. Great place to spend your hard earned. Highly recommended.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Tim, Good to hear back from you and thanks very much for the glowing review. It’s always great to hear from customers who feel confident recommending us after visiting our dealership. We appreciate your support Tim, enjoy your New Suzuki Across and thank you for once again choosing Colin Appleyard to supply your new car, we value your continued loyalty.

Posted 3 years ago

“Having recently purchased a vehicle from Collin Apple Yard, I can highly recommend them. Very attractive prices and professional service that I received from Patryk. If your looking for your next car give them a look, I'm glad I did highly satisfied. - Anthony G.”

Helpful Report

(Keighley Nissan) - Posted 3 years ago

Hi Anthony, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Anthony and would like to take this opportunity to thank you for choosing Colin Appleyard to supply your Nissan Leaf.

Posted 3 years ago

“I would like to thank all the sales team at Colin Appleyard at Ashton. Nick and Dean have been brilliant over the past two weeks, with the sale of the Suzuki Swift. The team have been brilliant and would recommend the team to anyone buying a new car”

D. M. Keith (Colin Appleyard) Limited 5 star review on 17th February 2022

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Andrew, Thanks very much for taking the time to share your thoughts with us. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership and we'll be sure to share your kind comments with the team, they mean a lot. We appreciate your feedback Andrew and would like to take this opportunity to thank you for once again choosing Colin Appleyard to supply your Suzuki Swift. Looks Great.

Posted 3 years ago

“New car in for mud flaps putting on & brake pedal looking at, also usb port keeps disconnecting! Booked car in (will take most of day courtesy car supplied) for pedal doing ( had to order part ) also having to have a new usb port fitted. As usual the staff were very friendly & helpful, nothing was too much trouble! 10 out of 10. W.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Wayne, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know that once again you were pleased with the service you received from the team at our Huddersfield dealership and we'll be sure to share your kind words, they mean a lot. Thanks again Wayne, we appreciate your review and we look forward to providing you with the same great service in the future.

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews