D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good just a pity they didn't put the clocks to british summer time.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Robert, Thank you very much for your feedback. We're pleased to know you were happy with the service you received from us and apologise the clock wasn't set to the corect time. We will ensure this is adjusted when your New Suzuki Vitara pops back in for it's 2000 mile/ 2 month checkover, or alternatively, please feel free to contact Matthew on 01535 606321 who will be happy to help and assist in the adjustment. Thanks again for your review Robert, enjoy your new car and we look forward to seeing you again soon.

Posted 1 year ago

“What an absolutely fantastic customer experience at the Bradford branch. Luke the sales executive could not do enough for me and delivered the best service to me. I would not hesitate to recommend this branch and Luke's exemplary service to anyone. Please pass on my thanks to Luke who is a credit to your team.”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you so much Louise for your kind words and 5-star review of Colin Appleyard Bradford LTD. We're so pleased to hear that Luke provided you with such an exemplary service and that you wouldn't hesitate to recommend us. Thanks again Louise, we'll be sure to forward your kind comments. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Excellent customer service from start to finish. Chris the salesman was extremely polite, professional and efficient. The communication was great and he kept me updated at every stage. Highly recommended, would definitely buy from Colin Appleyard again”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you so much for giving us a 5-star review. We're very pleased to hear that you found our customer service to be excellent from start to finish and that Chris was extremely polite, professional and efficient, we'll be sure to share your kind comments, they really do mean a lot. Thanks again, we appreciate your feedback and it's so nice to know you'd highly recommend us. Enjoy your Hyundai Kona and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Speedy vehicle delivery, warm, knowledgeable and personable staff and a real sense of being cared for.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Rachel, Thank you very much for your 5-star review. It's really nice to know how pleased you were with your purchasing experience and the service you received from Ami and the team, we'll be sure to share your kind comments, they mean a lot. Thanks again Rachel, we appreciate your feedback, enjoy your New Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Steve gave me guidance when purchasing my Suzuki Swift Sport 2021, answered any questions i had & made it a nice and easy experience and just a lovely bloke. Cheers Steve & Colin Appleyard.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Josiah, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the service you received from Steve and the team, we'll be sure to share your feedback, your kind words mean a lot. Thanks again Josiah, enjoy your Suzuki Swift and we look forward to being of service to you again in the future.

Posted 1 year ago

“Matthew provided exceptional customer service for us when we found our vehicle on the website . We were not local and travelled 300 miles to collect our car . Everyone we spoke to whether by phone or in person at the dealership was extremely friendly and helpful.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Jacqueline, Thank you very much for your 5-star review. It's really nice to know how pleased you were with the service you received from Matthew and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Jacqueline, enjoy your Suzuki Vitara and whilst there's many miles between us, we're here is you need us. All the best.

Posted 1 year ago

“Checked for a squeal on nearside. Booked in at my convenience, video of the check was sent to me. Cherry on the cake - no charge”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you so much for your 5 star review. It's great to hear that you had such a positive experience, we'll be sure to share your kind comments with the team. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Very efficient and friendly service as usual”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you for your 5-star review. It's really nice to know that once again you were happy with the service you received from us. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Eye-wateringly expensive. People on the phone were nice enough, but after I tried to cancel (twice!), I keep getting messages as if nothing has cancelled. Found a local garage who did the job quickly and efficiently for a third of the price!”

Helpful Report

Posted 1 year ago

Hi Agnes, Thank you for your feedback and we are sorry to see you've only been able to leave us a 2-star review. The price quoted was based on an official flat rate time for the diagnosis and repair at our hourly rate using genuine parts. We do apologise the cancellation of your booking wasn't dealt with accordingly and we'll certainly look further into this. Again we do apologise we were unable to assist on this occasion but glad to hear you were able to have the issue rectified.

Posted 1 year ago

“Very good all round service”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 1 year ago

Thank you for your feedback. It's nice to know you were happy with the all-round service that you received from us. Thanks again, we appreciate your review and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Excellent service thank you for everything”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi David, Thank you very much for your 5-star review. It's really nice to know how pleased you were with the service you received from Steve and the team, we'll be sure to share your kind comments. Thanks again David, enjoy your Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Did the job No problems”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Michael, Thank you for your review. It's nice to know you had a 5-star experience.

Posted 1 year ago

“A huge thank you to you all especially Nick who may have recovered from our visits by now! He made the whole process so easy and enjoyable and I have been singing your praises to everyone who admires my new motor.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Sue, Thank you very much for your kind comments. It’s really nice to know how pleased you were with the service you received from Nick and the team, we’ll be sure to share your feedback. Thanks again Sue, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your Suzuki S-Cross.

Posted 1 year ago

“Very good and where great ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Barry, Thanks very much for your review. It's really nice to know you had a 5-star experience. Thanks again Barry, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Mike was very friendly and it made it easy to buy my new car. I even got chocolates, a tote bag and a keyring which was a nice touch. Would recommend.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you very much for your review. It's really nice to know how pleased you were with the service you received from Mike and that you'd recommend us. Thanks again, enjoy your Suzuki Vitara and we're here if you need us.

Posted 1 year ago

“Came in to get a new back wiper on my Ignis the gentleman who dealt with me was very helpful and fitted the wiper for me”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Avril, Thank you very much for your 5-star review. It's really nice to know how pleased you were with the service you received from Mark, we'll be sure to share your kind comments, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Avril, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Absolutely seamless car buying experience. Customer service was fantastic from them bringing the car to me, completing paperwork, no overselling and preparation of the vehicle.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Kathryn, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with your purchasing experience and we'll be sure to share your kind comments with Matthew and the team. Thanks again Kathryn, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 1 year ago

“Great service from the team . Highly recommended”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Melvyn, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. We're really pleased to know how happy you were with the service you received from the team at our Huddersfield dealership and that you'd highly recommend us. Thanks again Melvyn, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“As a customer, you are always Number One! The Sales Team ensures you feel welcome and they do their utmost to give you the best deal possible. That’s why we keep going back! Great team. Great cars. Great service. Thank you.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Mr Huntington, Good to hear back from you and thanks very much for your 5-star glowing review. It's so nice to know how pleased you continue to be with the service you receive from the team at our Huddersfield dealership, we'll be sure to share your kind comments. Thanks again Mr Huntington, we appreciate your feedback and we value your long term continued loyalty. Enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“My wife and I were looking for a new car (SUV) type. We had written a list of makes and models and were going around looking if they suited etc. We just happened to be driving passed Colin Appleyards in Ashton Under Lyne and pulled in on the off chance. It would appear that it was a good call. We ended up speaking to Chris Robinson from sales. Very experienced man and from the spec we wanted he produced a Subaru XV 19 plate. As soon as we saw it and had the test drive we decided there and then that this was the car for us. It fitted all our tick boxes. Considering Suzuki and Subaru were not on my list I would suggest to anyone out there put it on your list. The experience of the purchase was easy and straight forward. I feel very satisfied with our purchase and would highly recommend Colin Appleyard if your looking for a new vehicle.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Laurence, Thank you very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with your purchasing experience, we'll be sure to share your kind comments with Chris. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Laurence, we appreciate your review and value the fact that you'd highly recommend us. Enjoy your Subaru XV and we look forward to providing you with the same great service in the future.

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews