D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently bought a used car from Colin Appleyard Ltd and found the whole experience from first telephone contact with John Crichton to collecting the car a pleasure. John ensured all our queries and questions were answered swiftly and had a manner that meant we chose to travel further from home to buy a car from him. The whole team at Colin Appleyard that we met while we were there were welcoming, friendly and highly recommended. Many Thanks.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Emma, Thank you very much for your glowing 5-star review. It's great to know how pleased you were with your all-round purchasing experience and it's also nice to know that John's exceptional customer service and his impeccable manner convinced you to travel a little further to purchase your car from us. Thanks again Emma, we value your feedback and we wish you many miles of safe and enjoyable motoring in your Ford Kuga.

Posted 1 year ago

“Mathew is very professional, very polite and knowledgeable. He is also a very likeable young man.! I would go back to Colin Appleyard again should I ever want another car! Highly recommend them. !”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Sue, Thank you very much for taking the time to leave a 5-star review. We really appreciate your positive feedback and recommendation. It's also nice to hear that Matthew provided you with a professional and knowledgeable experience. Thanks again Sue, enjoy your Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Excellent and friendly service”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Anthony, Thank you very much for your review. It's nice to know you were happy with the service you received from Christian and the team. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Anthony, we appreciate your feedback and we hope you enjoy your Suzuki Swift.

Posted 1 year ago

“Just picked up my Vitara from Suzuki Bradford and another excellent service from Richard in cars sales and Richard business manager. I can not fault the service they always provide. Thank you!”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Mr Burns, Thank you very much for your 5-star review. It's nice to know that once again you were happy with the service you received from us. We do believe it's our duty to provide nothing less than the best service possible and it's nice to know that's what you continue to experience. Thanks again Mr Burns, we appreciate your feedback, enjoy your Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Fantastic selection of cars. Staff are really welcoming, knowledgeable and provide excellent customer service.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Ben, Thank you very much for taking the time to leave us a 5-star review. It's great to know how pleased you were with the selection of vehicles we have and it's also really nice to know how pleased you were with the all-round service you received from Steve and the team, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again Ben, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 1 year ago

“Very good customer service and keeping informed”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Yvonne, Thank you very much for your review. It's nice to know you were happy with the service you received from Nick and the team. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Yvonne, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Vitara.

Posted 1 year ago

“Bought a Suzuki Ignis salesman Matt was very helpful and patient feel able to contact him any time if we have a problem”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Judith and Bernard, Thank you very much for your 5-star review. It's really nice to know how pleased you were with the all-round service you received from Matt, we'll be sure to share your kind comments, they mean a lot. Thanks again, we appreciate your feedback, enjoy your Suzuki Ignis and and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Purchased a car from Collin Appleyard Huddersfield and the staff there were very good and accommodating. Everything went very well. Special thanks to Ali, Matt, Lewis.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi George, Thank you very much for your 5-star review. It's nice to know how pleased you were with your purchasing experience and the service you received from Ali and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you've experienced this. Thanks again George, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 1 year ago

“One of the best purchases of a car I've ever had.Nic was very helpful and made the purchase of my car as smooth as he could.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Phillip, Thank you very much for your wonderful 5-star review. We really appreciate your support and are pleased to hear that your experience with us was one of the best purchases of a car you've ever had. We're also pleased to know that Nick was very helpful throughout the process and ensured a smooth transaction. Thanks again Phillip, we appreciate your feedback and we'll be sure to share your kind comments with Nick. Enjoy your Suzuki Swift and whilst there's distance between us, we're here if you need us.

Posted 1 year ago

“We went to another well known garage to start our search for our new family car and we quickly settled on a Suzuki Vitara. We already have a Swift so we knew we would love the Vitara just as much. However, we decided to walk away from that particular garage as we weren’t satisfied with how pushy they were being… …This is when we discovered Colin Appleyard Suzuki Garage. We fell in love with one of the Vitara's on their website straight away, it had everything we wanted and more! The website said they were shut but we thought we would give them a call anyway, there was no answer but they rang us back pretty soon after. They reserved the car for us to go and look a few days later right away. When we went to see the car, we took it for a test drive and we both took it in turns to have a drive of the car. We knew this was the car for us straight away. Jon who dealt with us was extremely knowledgeable about the car itself, pointing out all the cool features and answering any questions we had. We booked in a collection date to go and pick up the new car before we left. We did have a few minor issues along the way with parts that needed fixing but they were sorted out with support from management and we cannot fault the great communication. The car came with a fresh MOT which was really nice to see and we also had a goodie bag of chocolates waiting for us. It’s these little touches that made us feel welcome. We will definitely be back when looking for a new car again - thanks Jon & team!”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you very much for taking the time to share your thoughts with us. We're really pleased to hear you had such a positive experience with us and it's nice to know that you chose us as your trusted dealership. The Suzuki Vitara is indeed a fantastic choice and we're delighted it has everything you were looking for and more. Our team takes great pride in delivering excellent customer service and it's pleasing to know that Jon was able to assist you so well. Thanks again, we appreciate your feedback, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Matt was pleasant and knowledgeable throughout the whole process.He expertly guided us through buying the car and setting up the app.Nothing was too much trouble.We look forward to using Colin Appleyard again.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Tony and Julie, Thank you very much for your review. It's nice to know you were happy with your purchasing experience, we'll be sure to share your kind comments with Matt. As a family run business we do pride ourselves on the all round services that we provide and it's nice to hear you have experienced this. Thanks again, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 1 year ago

“Five-Star Rockstar: Michael Made Our Trip Shine! Let's just cut to the chase: Michael is an absolute star! From the moment we stepped off the bus, everything was smooth sailing thanks to his top-notch service. He's not just reliable, he's proactive, organized, and a genuine pleasure to be around. Promises? Kept. He delivered on everything we discussed, ensuring a stress-free experience. No last-minute hiccups, no scrambling around - just flawless execution. It's clear he takes pride in exceeding expectations. Picked us up? You bet! No need to navigate unfamiliar streets or worry about transportation. Michael was there, welcoming us with a smile and ready to whisk us away. It's the little things that make a big difference, and this personal touch was incredible. But it's not just about logistics. Michael has a friendly, easygoing personality that puts everyone at ease. He's knowledgeable about the area, happy to answer questions, and even threw in some insider tips to make our trip even more special. If you're looking for the perfect way to elevate your experience, look no further than Michael. He's more than just a service provider; he's a true asset to any trip. We can't recommend him highly enough! Bonus tip: Don't be surprised if you leave feeling like you've made a new friend. That's just the Michael effect!”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Javaid, Thank you very much for taking the time to leave such a wonderful 5-star review. It's so nice to know how pleased you were with the genuine all-round service you received from Michael, your kind comments really do mean a lot, we'll be sure to share them. We do believe it's our duty to provide nothing less than the best service possible and it's a delight to know that's exactly what you've experienced. Thanks again Javaid, we appreciate your feedback and we wish you all the very best with your New Suzuki S-Cross.

Posted 1 year ago

“MICHAEL WAS VERY CURTIOUS AND HELPFULL IN THE PURCHASE OF MY CAR FROM COLIN APPLEYARD IN KEIGHLEY, AND WOULD RECOMMEND THIS COMPANY TO ANYONE.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Denise, Thank you very much for your glowing 5-star review. It's really nice to know how pleased you were with the service you received from Michael, we'll be sure to share your feedback, your kind comments mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Denise, we appreciate your review and it's nice to know you'd be happy to recommend us. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Great but too many reminders of upcoming appointment or text,emails phone call video”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Jenny, Thank you for taking the time to leave a review. Your feedback is important and allows us to ensure a continual improvement in the services we provide. It's nice to know you were happy with the service you received from Dan and the team and we do apologies if you found the reminders for your upcoming appointment in plenty. If customer contact permissions allow, we do call to remind you that your vehicle is due for Service/Mot and once booked in, a confirmation reminder is sent out via text message 48 hours prior the booking. All vehicles that enter our workshops have a complimentary VHC check which in turn is forwarded onto the supplied email address (again, if permissions allow). If in the future you'd prefer not to receive any notifications from us, please let us know via the following link https://www.colinappleyard.com/our-company/feedback/ and we'll be more than happy to update your preferred method of contact. Thanks again Jenny, we appreciate your feedback and we look forward to being of service to you again in the future.

Posted 1 year ago

“Matthew was so very helpful, polite and kept updated on everything, explained how everything worked and what things done on my car,to be honest all the staff are very welcoming, absolutely lovely place to shop for you're car, definitely recommend Colin appleyards,thank you so much,”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Clair, Thank you very much for your review. It's really nice to know how pleased you were with your purchasing experience and the service you received from Matthew and the team. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Clair, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 1 year ago

“Thanks to Dominic For making delivery of new Across a memorable time, keeping in-touch throughout the process and generally making it a pleasant experience, thanks once again pleased to be involved with a family firm. Les”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Les, Thank you very much for taking the time to leave us a 5 star review and welcome to "The Colin Appleyard Family". It's great to know that Dom was able to make the delivery of your New Suzuki Across a memorable experience, we'll be sure to share your feedback, your kind comments mean a lot. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's great to know that's what you experienced. Thanks again Les, we appreciate your feedback, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“On Monday I left Colin Appleyard Shipley with my second Suzuki, this is the first time when replacing my car that I have purchased the same make and almost the same model. The service, help and advice I received from Richard Bennett and others was second to none. There was a problem with the radio which no one could have foreseen but this was dealt with as soon as I realised the issue and within 24 hours the situation was rectified and all is well. 10 out of 10, many thanks”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Mary, Thank you very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the all-round service you received from Richard, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again Mary, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your Suzuki S-Cross.

Posted 1 year ago

“Chloe was very professional, polite and easy to talk to. She answered all our questions and explained all the options available. She helped us find what we wanted and are very happy with our purchase of a SUZUKI IGNIS. Chloe is definitely an asset to your business”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Paul, Thank you very much for your glowing 5-star review. It's great to know how pleased you are with your Suzuki Ignis and the service you received from Chloe, your kind comments mean a lot, we'll be sure to share them. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's nice to know that's what you experienced. Thanks again Paul, we value your feedback and we wish you many miles of safe and enjoyable motoring in your new car.

Posted 1 year ago

“Nick Hughes gave excellent first class service. Friendly, helpful and knowledgeable. Couldnt have asked for more. Have no hesitation in recommending the garage and Suzuki. Very happy with my new car.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Julya, Thank you very much for taking the time to leave us a 5-star review. It's really nice to know how happy you are with your Suzuki Vitara and the service you received from Nick, your kind comments mean a lot, we'll be sure to share them. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Julya, we appreciate your review, all the best with your new car and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Warm and friendly service and atmosphere was made to feel really welcome and part of the Colin applyard family”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Peter, Thank you very much for your 5-star review. We're really pleased to hear you enjoyed your experience. We do strive to create a warm and friendly atmosphere and it's great to know that you felt welcome and part of the Colin Appleyard family. Thanks again Peter for taking the time to share your thoughts with us, we value your feedback and we hope you enjoy your New Suzuki S-Cross.

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews