D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“friendly and helpful.did everything needed.car is good”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Adrian, Good to hear back from you and thanks very much for your review. It's really nice to know you're pleased with your Suzuki Swift and also the service you received from us, we'll be sure to share your kind comments with the team. Thanks again Adrian, we apprecaite your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Absolutely brilliant service as always!!”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Andrew, Thank you very much for your 5-star review. It's really nice to know that once again you were happy with the service you received from the team at our Bradford dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again Andrew, we apprecaite your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“The sales representative was really helpful by being clear and informative throughout my queries regarding the vehicle and purchase options. Also gave good demonstration during the test drive. Was patient and understanding when raising repeat queries.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Matthew, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the service you received from Luke, we'll be sure to share your kind comments, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Matthew, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki S-Cross.

Posted 1 year ago

“The service carried out was fine. No wash this time but I understand why. Need to understand what they need to do to check customer driving licence details online. They shouldn't be asking for NI numbers, this is breaching data protection rules. Do your home work. Last 8 digits of DL number and check code only.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We will take your comments on-board and should you wish to discuss anything if further detail please contact via the following link https://www.colinappleyard.com/our-company/feedback

Posted 1 year ago

“Jon was fab! very good lad! Price fair! The collection of the car took a whole lot longer that necessary but the customer service was great! so far no issues with the vehicle.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Abbie, Thank you for your feedback. It's nice to know you were happy with the service you received from Jon and we'll be sure to share your kind comments. We do apologise there was a delay in the delivery and we do wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 1 year ago

“Car was ready and waiting. Pristine too. A quick sign over. They offered to show me around the car but I wanted to do it myself which they were happy to allow. 10/10”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you so much for your 5-star review of Colin Appleyard LTD. We're really pleased your experience was so positive, from the car being ready and waiting and in pristine condition all the way to the quick sign over, we know that it was a big help to you. We also appreciate that you wanted to take a closer look at the car yourself and we were more than happy to accommodate that. Thanks once again for your feedback, enjoy your New Suzuki Swift and we look forward to seeing you again in the future.

Posted 1 year ago

“Everything was first class, and informed every step of the way.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Paul, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the service you received from Steve and the team, we'll be sure to share your kind comments. Thanks again Paul, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 1 year ago

“brilliant customer service”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you very much for your review. It's nice to know you were happy with the service you received from us. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support.

Posted 1 year ago

“Nick was very helpful and lovely personality would recommend him to anyone made us feel welcome .”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Stephen, Good to hear back from you and thanks very much for your 5-star review. We're really pleased to know that you had a pleasant experience with our company and that Nick was helpful and had a lovely personality, we'll be sure to share your kind comments, they mean a lot. Thanks again Stephen, we appreciate your recommendation and we wish you many miles of safe and enjoyable motoring in your New Suzuki Vitara.

Posted 1 year ago

“Mathew Hudson Sales at Colin Appleyard (Bradford) took my original order for a Vitara Full Hybrid SZ5 in January 2023. However as there was a lead time of over 8months I cancelled the order. I then revisited Bradford (after 3 months)and ordered a S CROSS MHEV 4x4 from Mathew. All the invoicing and paperwork was sorted out and a date given for delivery. (Great).On collecting the car I decided to alter a few items, Mathew took this in his stride, redid all the paperwork and now I am a happy owner of a S CROSS. The staff from top to bottom of Appleyards I highly recommend for their (family) friendly way they operate.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Barry, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. We're really pleased to know how satisfied you were with the service you received from Matthew and we'll be sure to forward your kind comments. We do strive to maintain a friendly family-oriented atmosphere and it's nice to know you noticed this. Thanks again Barry, enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Have used Colin Appleyards garage Bradford for many years I have always had good helpful friendly service”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you so much for your 5-star review. It's really nice to know how happy you continue to be with the service you receive from the team at our Bradford dealership, we'll be sure to share your feedback. Thanks again, we appreciate your kind words and we value your long term continued loyalty.

Posted 1 year ago

“Lovely, helpful and friendly staff. Quick to organise and carry out service. Fully informed from start to finish. Perfect.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Caroline, Thank you for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from us. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Caroline, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“We've been buying our cars through colin Appleyard for years and have always had a great service from both sales and service staff.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Stuart, Good to hear back from you and thanks very much for your feedback. It's really nice to know how pleased you continue to be with the all-round service you receive from us, we'll be sure to share your kind comments with the team. Thanks again Stuart, we appreciate your review and we value your continued loyalty over all these years.

Posted 1 year ago

“Lovely friendly and certainly not pushy staff. Very knowledgable and found just what I was looking for. Highly recommended. Thank you for a lovely smooth transaction.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Joanne, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It's really nice to know how pleased you were with the service you received from Christian and the team at our Huddersfield dealership, we'll be sure to share your kind comments, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Joanne, we apprfeciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 1 year ago

“Good communication. Good deal. Friendly efficient service from Ami.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Charlotte, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It's really nice to know how pleased you were with the service you received from Ami and the team, we'll be sure to share your kind comments, they mean a lot. Thanks again Charlotte, we appreciate your feedback and we wish you may miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 1 year ago

“Nick was very helpful patient and professional making buying our car very easy.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Christopher, Thank you for your 5-star review. We're very pleased to know that Nick was able to make your experience of buying a car with us an easy one and that you found him to be very helpful, patient and professional, we'll be sure to share your kind comments, they mean a lot. Thanks again Christopher for your feedback, we appreciate your support and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 1 year ago

“Extremely helpful. And don't rip you off . Would definitely go back if I need any help with my car”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you very much for your 5-star review and kind words. It's really nice to know how pleased you were with the service you received from Barrie and the team, we'll be sure to share your feedback. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Great customer service and price”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you very much for your review. It's really nice to know how pleased you were with both our excellent customer service and competitive pricing. It is our goal to provide a five-star experience to each and every customer who visits our dealership. Thanks again for your kind words and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Wonderful service from Mathew and all at colin appleyard bradford. Cannot recommend them highly enough Everything clearly explained and my scross beautifully prept. And ready for handover today. Well done and thanks to all staff.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Colin, Thank you for your feedback. We really appreciate you taking the time to share your experience with us and we'll be sure to share your kind comments with Matthew and the team, they mean a lot. Thanks again Colin, it’s always nice to hear from customers who would feel confident recommending us after visiting our dealership. Enjoy your Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Very good staff. All questions answered. A very professional service from start to finish”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Nigel, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the all-round service you received from us, we'll be sure to share your kind comments with Matthew and the team, they mean a lot. Thanks again Nigel, we appreciate your kind words and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews