D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual Colin Appleyatd were very efficient . Barry in the service department was his usual efficient self, nothing too much trouble to help the customer. Curtesy car was ready when i called in to have my Outback serviced. Thanks also to the Technicians who serviced my car, it runs like new, not that there was anything wrong with my car when it went in for it's service.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Michael, Good to hear from you and thank you for sharing your thoughts with us. We really appreciate your feedback and it's great to know that once again you were happy with the service that you received from Barrie and the team, we'll be sure to share your comments. Thanks again Michael.

Posted 3 years ago

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Posted 3 years ago

“As friendly & helpful as usual. Late instructions to isolate required a pick up & delivery. Former not possible but car not required so took it in the day before - went above & beyond to arrange return delivery at the end however. Glad that easing of restrictions have meant valeting is back - apologies to the employee concerned as having only got home from a month away the car was rather less than pristine. Now sparkling inside & out - thank you!”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Alan, Many thanks for taking the time to share your thoughts with us and it's great to hear that once again you were happy with the all round service you received from us. We appreciate your feedback John and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Absolutely Brilliant. Great customer services. We was well impressed and will definitely consider buying a car again from here and we will highly recommend to everyone we know. Excellent company!!!!”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Helen, Good to hear back from you and thanks very much for the glowing review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership and we're very pleased to know how happy you were with the service that you received from Matthew and the team here at Keighley, we'll be sure to share your kind words, they mean a lot. We appreciate your feedback and would like to take this opportunity to thank you for choosing Colin Appleyard to supply your Toyota Aygo. All the best Helen and we wish you many miles of safe and enjoyable motoring.

Posted 3 years ago

“Car very clean inside and out”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Ann, Thanks very much for your review. It's great to know you were pleased with the service that you received from the team at our Huddersfield dealership and we'll be sure to share your comments. Thanks again Ann, we appreciate your support.

Posted 3 years ago

“My car had a service and 1st MOT I booked a courtesy car. Everything went smoothly and I like the video you get of the inspection underneath the car. Barrie and Angela friendly and professional.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support.

Posted 3 years ago

“Excellent customer service kept updated at each stage Consulted on requirements if new parts required Vehicle cleaned at end plus full documentation explained”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Garry, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service that you received from the team at our Ashton dealership and we'll be sure to share your kind words. Thanks again Garry, we appreciate your support and very much value your continued loyalty.

Posted 3 years ago

“Friendly service, good communication.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Martin, Thank you for your review. It's great to know you were pleased with the service that you received from the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“Organised professional and competent team”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Jo, Thanks very much for your review. We're glad you had a 5 star experience and we'll be sure to forward your comments onto Mike and the team.

Posted 3 years ago

“Not quite up to usual standard had to take my car back day after full service and MOT because the hand brake needed to be adjusted as it was not working properly.”

Helpful Report

Posted 3 years ago

Hi Cain, Thank you for taking the time to leave a review. We have followed up on your comments with the service manager at the dealership who has advised that whilst the handbrake was within the tolerance for MOT testing, it does allow room for further adjustment. We apologise that it was not to your complete satisfaction and that you had to return for us to carry out some adjustment. We have taken onboard your feedback Cain and once again would like to thank you for bringing this to our attention. We look forward to being of service to you in the future.

Posted 3 years ago

“Great job felt well looked after”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Steven, Good to hear back from you again and many thanks for your feedback. It's great to know the team did a great job and that you felt well looked after. Thanks again Steven, we appreciate your support.

Posted 3 years ago

“Very efficient and friendly staff.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Gloria, Thanks for your review. We're really pleased to hear that you received very efficient and friendly service from Dan and the team at our Bradford dealership and we'll be sure to share your comments. Thanks again Gloria, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Excellent service, the car was collected from my house & returned after servicing. No fuss, just did the job & gave us a video of it.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“Excellent, very efficient. Can't fault the team in any way.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thanks very much for your review. It's great to hear how pleased you were with the service that you received from Matt and the team at our Huddersfield dealership and we'll be sure to share your kind comments, they mean a lot. We appreciate your feedback and would like to take this opportunity to thank you for choosing Colin Appleyard to service your Suzuki Vitara.

Posted 3 years ago

“Good service end to end from sales, the offer on my car and delivery of me new car! Thanks All”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thank you for taking the time to leave us a 5 star review. We're really pleased to hear how happy you were with the service that you received from Steve and the team and we hope you are enjoying your Suzuki Ignis. Thanks again and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Great service as usual and the video report is a great idea to check your cars condition. Not sure if they use plastic seat covers still to protect seats from engineers overalls would like to see it returned if no longer in practice. That said would not hesitate to use them again we have done for many years. .”

Helpful Report

Posted 3 years ago

Hi Mr Turner, Good to hear back from you and thanks very much for your feedback. It's great to know that once again you were pleased with the service you received from us. We have checked and can confirm that all our sites have plastic seat covers and paper mats which should be used on all vehicles entering the workshop, these are then disposed of when the vehicle is cleaned. Thanks again Mr Turner for your feedback, we appreciate your support and very much value your continued loyalty.

Posted 3 years ago

“Good job very helpful thanks”

Helpful Report

(Huddersfield) - Posted 3 years ago

Many thanks for your review. It's great to know you were pleased with the service that you received from the team at our Huddersfield dealership. Thanks again, we appreciate your support.

Posted 3 years ago

“Excellent efficient service as always from the Huddersfield team, I’m on my fourth car now from them so think that speaks volumes for reliability and service. Thank you”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thanks very much for taking the time to share your thoughts with us. It's great to hear that once again you were pleased with the service that you received from the team at our Huddersfield dealership, we'll be sure to share your kind words. Thanks again, we really appreciate your support and very much value your continued loyalty.

Posted 3 years ago

“Wonderful salesman. Not pushy or over bearing. Good offer for my old car which was too good to pass by. Love my new car!!”

D. M. Keith (Colin Appleyard) Limited 5 star review on 23rd September 2021

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Tina, Good to hear back from you and it's great to hear how pleased you are with your Suzuki Swift and also the service that you received from Jamie, we'll be sure to share your kind comments. Thanks again Tina for your feedback, we wish you many miles of safe and enjoyable motoring and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Pick up chap was lovely very helpful. Quick efficient service all round. Thanks”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thanks very much for your review. It's great to know you were pleased with the service that you received from the team at our Huddersfield dealership. Thanks again, we appreciate your feedback and look forward to providing you with the same great service in the future.

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews