D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

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Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from the service department- courtesy car ready as pre planned transparency of pricing. Great communication throughout the day and the video of the underside of the car is brilliant!! No change to price and great trouble free pick up!!!”

Helpful Report

(Bradford) - Posted 9 months ago

Hi Sara, Thank you very much for taking the time to leave us a 5-star review. We appreciate your kind words and are thrilled to hear that you had a great experience with our service department. We understand the importance of clear communication, so we're delighted that we were able to keep you informed throughout the day. We're also glad you liked the video of the underside of your car and all in all you had a trouble free experience. Thanks again Sara, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 9 months ago

“Matthew made the purchase and handover as simple as possible and gave a great in depth explanation on how to use the car and its technology”

Helpful Report

(Keighley Suzuki) - Posted 9 months ago

Hi Georgia, Thank you very much for taking the time to share your thoughts with us. We're very pleased to hear that Matthew made the purchase and handover process as simple as possible for you. Our team takes pride in providing excellent customer service and ensuring that our customers fully understand their new car and its technology. If you do have any further questions please don't hesitate to reach out to us. Thank you once again for your kind words and for choosing Colin Appleyard LTD. We wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 9 months ago

“The coustomer service and support i received from christian the salesman at Colin Appleyard was absolutely outstanding i had previously been to ford and Renault dealers who seemed to be not bothered at all in trying to get me what i wanted colin appleyard had the car i wanted in stock made me feel relaxed and comfortable got me the right car what suits my disability needs christian the salesman wat absolutely brilliant and caring hats off to him brilliant from Kevin Hufton”

Helpful Report

(Huddersfield) - Posted 9 months ago

Hi Kevin, Thank you very much for your wonderful 5-star review. We truly appreciate your kind words and are thrilled to hear about your outstanding customer service experience with Christian. It really is nice to hear we were able to meet your needs and provide you with the car that suits your disability requirements. Christian is indeed a brilliant and caring salesman and we are proud to have him on our team. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's a delight to know that's what you experienced. Thanks again Kevin, we value your feedback and we hope you enjoy your New Suzuki S-Cross.

Posted 9 months ago

“From booking the MOT and service to collecting my car at the end of the day, Colin Appleyard have made the entire process so easy to do. One request on their website, follow-up phone call and then a reminder before the service so that nothing is forgotten. Courtesy car was available and good to use, gave me an idea what the newer models are like too”

Helpful Report

(Bradford) - Posted 9 months ago

Thank you very much for taking the time to leave us a glowing 5-star review. We appreciate your kind words and are thrilled to hear that you had such a positive experience with Colin Appleyard LTD. We're also glad to hear that our process from booking your MOT and Service to collecting your car, was easy and hassle-free for you. Our teams aim to provide a seamless experience and we're delighted that we met your expectations. We do strive to go above and beyond in providing excellent customer service and we're also pleased that a courtesy car was available and that it provided you with a glimpse and feel of the newer models in our range. Thanks again for taking the time to share your experience with us.

Posted 9 months ago

“Very helpful and friendly team. You can tell it’s a family run business and everyone helps each other. I got the car I wanted with no hassle at a fair price. Would highly recommend.”

Helpful Report

(Ashton-under-Lyne) - Posted 9 months ago

Hi Jonathan, Thank you very much for your glowing 5-star review. We're so pleased to know you had a great experience with us and that Chris and the team were helpful and friendly. We take great pride in being a family-run business where everyone works together to provide excellent service and it's nice to know you noticed this. Thanks again Jonathan, we appreciate your feedback and it's nice to know you'd highly recommend us. Enjoy your New Suzuki Jimny and we look forward to providing you with the same great service in the future.

Posted 9 months ago

“Matthew went over and above in facilitating the purchase of my new Suzuki Ignis I would recommend the dealership to my friends and family.”

Helpful Report

(Bradford) - Posted 9 months ago

Hi Les, Thank you very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with your all-round purchasing experience, we'll be sure to share your feedback with Matt, your kind comments mean a lot. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's a delight to know that's what you experienced. Thanks again Les, we wish you many miles of safe and enjoyable journeys in your New Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 9 months ago

“Matthew went over and above to facilitate the purchase of my new Swift. To make the handover as smooth as possible.”

Helpful Report

(Keighley Suzuki) - Posted 9 months ago

Thank you very much for your wonderful 5-star review. It's really nice to hear you had such a great experience with us and that Matthew went over and above to facilitate the purchase of your New Suzuki Swift. We're very proud to have Matthew on our team and we'll make sure to pass along your kind comments. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 9 months ago

“Very good service when purchasing my new car,explained everything I needed,highly recommended,great dealership.”

Helpful Report

(Ashton-under-Lyne) - Posted 9 months ago

Thank you very much for your glowing 5-star review. It's really nice to hear how pleased you were with your all-round purchasing experience and that time was taken to explain everything you needed, we'll be sure to share your kind comments with Chris and the team. Thanks again, we value your feedback and we're pleased to know you'd highly recommend us. We wish you endless joy and unforgettable adventures in your New Suzuki S-Cross and we look forward to being of the same great service to you in the future.

Posted 9 months ago

“I Bought a car from Colin Appleyard yesterday and the whole process was very easy and very professional from start to finish.”

Helpful Report

(Ashton-under-Lyne) - Posted 9 months ago

Hi Linda, Thank you very much for your 5-star review. We really appreciate your kind words and are thrilled to hear that your experience with us was both easy and professional from start to finish. We strive to provide exceptional service to all our customers and we're glad that we were able to meet your expectations. Thanks again Linda for your feedback, enjoy your Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 9 months ago

“Everything was done with the utmost efficiency from collection to delivery, a small query had with an MOT was quickly resolved to my satisfaction. Highly recommended!”

Helpful Report

(Keighley Suzuki) - Posted 9 months ago

Hi Richard, Thank you very much for taking the time to leave us a 5-star review. We really appreciate it and are thrilled to hear that you found our services to be efficient and satisfactory. We're also pleased we were able to quickly resolve your query regarding the MOT to your satisfaction. Providing excellent customer service is one of our top priorities and your positive feedback reassures us that we're on the right track. Thanks again Richard, we appreciate your feedback and it's nice to know you'd highly recommend us. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 9 months ago

“I am very happy with the courtesy and service I received, when buying my Suzuki Ignis. I would like to thank Nick Hughes for his kindness and patience and I look forward to dealing with Colin Appleyard Ltd in the future. Regards Mrs N Ferguson.”

Helpful Report

(Ashton-under-Lyne) - Posted 9 months ago

Hi Mrs Ferguson, Thank you very much for taking the time to share your thoughts with us. It's great to hear about the wonderful experience you had while purchasing your Suzuki Ignis, we'll be sure to pass on your appreciation to Nick for his kindness and patience. Customer satisfaction is always our top priority and it's a delight to know that's what you experienced. Thanks again, we appreciate your kind words and we wish you many enjoyable journeys in your Suzuki Ignis.

Posted 9 months ago

“Booked car in at Colin Appleyard for mot and service , everything went swimmingly , dropped car off 9:00am and got call later to say car was ready . Very happy with the service and their professionalism and exacting standards as usual.”

Helpful Report

(Bradford) - Posted 9 months ago

Hi Richard, Thank you very much for your glowing 5-star review. It's great to know that once again you were happy with the service you received from us and that we met your expectations with the high standard of service to strive to provide. Thanks again Richard, we appreciate your feedback and we'll be sure to share your kind comments with Dan and the team.

Posted 9 months ago

“Second time back here for a new car! Ace service and super helpful”

Helpful Report

(Ashton-under-Lyne) - Posted 9 months ago

Thank you very much for your glowing 5-star review. It's great to know that once again you chose us to find your new car. It's always a pleasure to serve customers like yourself who appreciate our commitment to providing excellent service, your kind words reassure us that our efforts to ensure complete customer satisfaction are indeed paying off. Thanks again, we appreciate your feedback and we value your loyalty. Enjoy your New Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 9 months ago

“From the minute we were asked by Christian off we needed any help or not he made you feel at ease. He was a very good salesman we got the car we wanted and at a price we wanted the pickup up Of my new car went without any issues in a nice short amount of time. We were recommended by friends and we would recommend yourselves to friends as well. We got a 10 out of 10 service. Highly delighted.”

Helpful Report

(Huddersfield) - Posted 9 months ago

Hi Karen, Thank you very much for your wonderful 5-star review. It's really nice to know how pleased you were with the all-round service you received from Christian and we're glad to hear he made you feel at ease and provided excellent service. We do strive to ensure all our customers find the car they want at a price they are happy with, so it's a delight to know we achieved this. Thanks again Karen, we appreciate your feedback and it's nice to know you'd be happy to recommend us. We wish you endless joy and unforgettable adventures in your Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 9 months ago

“I have been a customer of Colin Appleyard's for the last 6 years, and have always been impressed with the courtesy and professionalism of all the staff at their Ashton dealership, they have looked after my vehicles and kept them in tip top condition I have just part exchanged my last vehicle for a Suzuki Vitara, and was looked after by Christopher Robinson, who made the experience most pleasurable! Christopher is a pleasant and affable person, and the transaction was completed with great ease. I would like to take this opportunity to thank all at Appleyard's in reception and the sales and servicing department's, your professionalism is greatly appreciated! Many thanks, kind regards. Robert.”

Helpful Report

(Ashton-under-Lyne) - Posted 9 months ago

Hi Robert, Thank you very much for taking the time to share your thoughts with us and leave such a wonderful review. We value your continued loyalty as a customer and it's great to hear you have always been impressed with the courtesy and professionalism of all the staff at our Ashton dealership. Thanks again Robert, on behalf of everyone at Colin Appleyard's, we'd like to express our sincere gratitude for your kind words and appreciation of our professionalism. Your continued support means the world to us and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 9 months ago

“Good service staff very helpful would not want to deal with anyone else”

Helpful Report

(Bradford) - Posted 9 months ago

Thank you very much for your wonderful review. It really is nice to know how pleased you were with the service you received from Mark and the team, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again, we appreciate your review and we look forward to providing you with the same great service in the future.

Posted 9 months ago

“Fantastic service from the team in particular Chris and Dean. Kept me updated throughout the process of buying my new car. Great attention to detail with showing me around the car and all the features. This is the 2nd car we’ve brought from here can’t recommend them enough.”

Helpful Report

(Ashton-under-Lyne) - Posted 9 months ago

Hi John, Thank you very much for your outstanding 5-star review. Fantastic service is what we strive for and we're delighted to hear that Chris and Dean made your car buying experience so enjoyable. It's nice to know they kept you updated throughout the process and provided great attention to detail when introducing you to your new car and its features. Thanks again John, we appreciate your positive feedback and we wish you endless adventures in your New Suzuki S-Cross.

Posted 9 months ago

“Mathew made the experience of buying my new jimny fantastic. Really straightforward experience from beginning to end, five star service all the way. Thanks again”

Helpful Report

(Huddersfield) - Posted 9 months ago

Hi Bob, Good to hear from you and thank you very much for your positive feedback. It's great to know that Matthew provided you with a fantastic all-round experience when purchasing your New Suzuki Jimny, which in turn, resulted in making the entire process straightforward from beginning to end. Thanks again Bob, we appreciate your time and we wish you many enjoyable adventures in your New Suzuki Jimny.

Posted 9 months ago

“Brilliant service from Matthew B. on the purchase of my new Ignis. He couldn't have been more helpful. Can recommend Appleyards for either new or used cars”

Helpful Report

(Keighley Suzuki) - Posted 9 months ago

Thank you for taking the time to leave us a glowing 5-star review. We appreciate your positive feedback and we're delighted to hear you had a brilliant experience with Matt during the purchase of your New Suzuki Ignis. Providing helpful and excellent service is a top priority for us so we're pleased to know that Matt exceeded your expectations. Thanks again, we value your feedback and it's nice to know you'd recommend us for both new and used car sales, along with the all-round service we provide. Enjoy your New Ignis and we look forward to being of the same great service to you again in the future.

Posted 9 months ago

“Another great experience at the Ashton branch today. Both Chris & Dean, have been very helpful and knowledgeable during the purchase of my new/used car. Offer of drinks, made to feel welcome and like a family member, rather than a customer. All other staff very friendly and pleasant. Will definitely recommend this team to my family & friends. Thanks guys, much appreciated. B”

Helpful Report

(Ashton-under-Lyne) - Posted 9 months ago

Hi Berenice, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It's great to know that once again you were happy with the all-round service you received from us and it's a delight to hear the service our staff provided made you feel like family. Thanks again Berenice, we appreciate your feedback and we value your loyalty. Enjoy your Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 9 months ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews