D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with my purchase at Colin Appleyard, absolutely in love with my Vitara! Matthew, the salesman, was very helpful and was supportive of my money budget as well as my preferences to the model and make. It was a hassle free sale with paperwork and payments being straight forward, both over the phone and in person. Thank you!”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Beth, Good to hear back from you and it's great to hear how pleased you are with your Suzuki Vitara and also the service that you received from Matthew. Thanks again Beth, we really appreciate your comments and wish you many miles of safe and enjoyable motoring in your new car.

Posted 3 years ago

“Colin Appleyard Ashton always without question provide a friendly, top quality service. They are always willing to help and go the extra mile wherever possible. Both front and back room staff are the tops!”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Ann, Thanks for your review. We're very pleased to hear that once again you were happy with the service that you received from Barrie and the team. As a company we do pride ourselves on providing great customer service and it's nice to hear you continue to receive this from us. Thanks again Ann, we appreciate your support.

Posted 3 years ago

“Just disappointed I wasn't able to have a courtesy car when I booked the service due to covid. Everything up to usual standard.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thanks for your feedback and it's great to hear that the service you received from us was up to it's usual standard. Apologies that on this occasion we were unable to provide a courtesy car, all being well normal services will be resumed for your next visit. Thanks again for your feedback, we appreciate your support.

Posted 3 years ago

“The order of my new car was very good and would recommend calin appleyard”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi James, Good to hear back from you and thanks very much for your review. It's great for us to know how pleased you were with the service that you received from Michael when ordering your vehicle and we look forward to handing over your New Suzuki S-Cross to you in August.

Posted 3 years ago

“Barry was very helpful with my service and was finished on time and ready to pickup thanks.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Colin, Good to hear back from you and thanks very much for sharing your thoughts with us. It's great for us to know how pleased you were with the service that you received from Barrie and the team, we'll be sure to forward your comments on. Thanks again Colin and we'll look forward to providing you with the same great service on your next visit.

Posted 3 years ago

“Great service as always, highly recommend for sales & service. Thank you”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thank you for taking the time to leave us a review. We're glad you had a 5 star experience and we'll be sure to share your comments with Mike and the team at Huddersfield, they mean a lot. Thanks again.

Posted 3 years ago

“Great customer service quick and helpful”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support.

Posted 3 years ago

“Very helpful and efficient”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thanks very much for your review. We're glad you found Barrie and the team to be helpful and efficient. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“Took my car in at short notice to be checked for a slow puncture. Fault found and repaired, service friendly and efficient as usual.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Pat, Good to hear back from you and thanks very much for your review. We're really pleased to hear that once again you were happy with the service that you received from Dan and the team at our Bradford dealership. All the best Pat and we look forward to seeing you again in the future.

Posted 3 years ago

“Took my car in at short notice to be checked for a slow puncture. Fault found and repaired, service friendly and efficient as usual.”

Helpful Report

(Bradford) - Posted 3 years ago

Posted 3 years ago

“Great customer service, they collected my vehicle and within the hour I received a video inspection report,all very efficient the vehicle was returned with the relevant paperwork and service book stamped and as a bonus it even had a wash. Thank you all at Colin Appleford top service.”

Helpful Report

Posted 3 years ago

Hi David, Many thanks for taking the time to leave us a review. We do pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again David, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Matt service dept sorted out my issues he was brill”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“Vitara was picked up, serviced and returned at a competative price! Excellent service!”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Mark, Good to hear back from you and thanks very much for your review. We're glad you had a 5 star experience.

Posted 3 years ago

“Always enjoy friendly helpful staff and the efficient service. The service plan ensures value for money. I renewed my plan on this visit but a little disappointed to find the wash &vac facility is no longer included.”

Helpful Report

Posted 3 years ago

Hi Alan, Thanks very much for your feedback. We're really pleased to hear how satisfied you continue to be with the service that you receive from the team at our Ashton dealership. In relation to the service plan, we do from time to time review the products and service's that we provide and the decision was made to remove the monthly complimentary wash and vacuum from the service plan. Thanks again for your feedback Alan, we appreciate your support.

Posted 3 years ago

“Absolutely excellent customer service from start to finish! Michael Wright was extremely friendly, encouraging and not at all pushy when it came to me purchasing my car and part-exing my old Swift. He listened to everything I said and answered all of my questions. Every need was catered for, he talked me through the process, showed me how to use the car and it’s gadgets, even sorted out the retention of my private plate and getting the plates put on the new car and the tax that was owed on my old car. The whole team who I met with were all friendly and polite, everybody offered to do extra than necessary and I felt like my time was important to them. Massive THANKYOU to everyone at Ashton- Under-Lyne! :-)”

D. M. Keith (Colin Appleyard) Limited 5 star review on 3rd June 2021

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Jenny, WOW - Great photo's. Good to hear back from you and thanks very much for the glowing review. We're very pleased to hear how happy you were with the service that you received from Michael and the team at our Ashton dealership and we'll be sure to share your kind words, they mean a lot. Thanks again Jenny, we wish you many miles of safe and enjoyable motoring in your Suzuki Swift and very much look forward to providing you with the same great service in the future.

Posted 3 years ago

“Originally ordered a Transit from Ford. Appalling customer service from Ford main dealer, came across our Navara at Appleyards by chance, so glad I did. Brilliant from the first to last , canceled Ford with glee. Now buying from Appleyards, forever!!”

Helpful Report

(Keighley Nissan) - Posted 3 years ago

Hi Linus, Thanks very much for the glowing review. It's great for us to hear how pleased you were with the service that you received from Ashley and the team at our Nissan dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Linus, we really appreciate your support and wish you all the very best with your New Nissan Navara.

Posted 3 years ago

“Very professional, did exactly what they said they would, saw the video of the checks, they said it would take 3 hours from the time we dropped it off and they rang for us to pick it up, 2 45, well done and thank you😃😃”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Barry, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Barry, we appreciate your support.

Posted 3 years ago

“the sales man mathew butterfield great service with our new car he is great to deal with”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Kenneth, Good to hear back from you and thanks very much for sharing your thoughts with us. It's great to hear how pleased you were with the service that you received from Matthew and we'll be sure to forward your kind words on, they mean a lot. We wish you many miles of safe and enjoyable motoring in your New Suzuki Swift and thanks for once again choosing Colin Appleyard, we value your loyalty.

Posted 3 years ago

“Car in for service they found a puncture in nearside front did a repair for free what more can you ask top class”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Jim, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Jim, we appreciate your support.

Posted 3 years ago

“My late husband and I have dealt with Matthew for many years and now that I have to buy cars on my own I know that I can trust him implicitly to get me into the vehicle that I really love. He us a credit to Colin Appleyard”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Mary, Good to hear back from you and many thanks for the glowing review. We're so pleased to hear that once again Matthew was on hand and able to share his knowledge with you, ensuring the choice was right. We wish you all the very best with your New Suzuki Vitara Mary and thank you for once again choosing Matthew and the team here at Colin Appleyard Keighley.

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews