D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price for exchange. Quick to respond.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you very much for your 4-star review. We're pleased to hear you found the exchange price to be good and that our team responded quickly. Thanks again, your feedback is greatly appreciated and we hope you enjoy your Suzuki Jimny.

Posted 1 year ago

“Professional service and friendly staff, this is third car we have purchased from here, Nick was helpful and knowledgeable. Anita and Robert Dutton”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Mr and Mrs Dutton, Good to hear back from you and thanks very much for taking the time to leave us a review. It's really nice to read your kind comments about the service you received from Nick and it's great to know that our professional service and friendly staff have contributed to your satisfaction with your third purchase with us. Thanks again, we appreciate your review and we're very grateful you choose us for your car buying needs. Enjoy your Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Very helpfull through the process of exchanging my car, at an offer I couldn't refuse!”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Geoff, Thank you very much for your 5-star review. We really appreciate you taking the time to provide us with your feedback and we're glad to hear you were very happy with the process of exchanging your car and the offer you received. Thanks again Geoff, we value your comments and we hope you enjoy your New Suzuki Vitara.

Posted 1 year ago

“I would like to say a big THANK YOU, for a wonderful experience in picking up the new car.Special THANK You to Chris Robinson for his help and support,and for making the whole process stress free,many thanks to you all.”

Helpful Report

Posted 1 year ago

Hi Margaret, Thank you very much for taking the time to leave such a wonderful review. It's really nice to know how pleased you were with your stress free purchasing experience and the service you received from Chris and the team, your kind comments mean a lot, we'll be sure to share them. We always strive to make our customers experience a great one and we're delighted to know you had such a positive experience. Thanks again Margaret, we value your feedback and we hope you enjoy your New Suzuki S-Cross.

Posted 1 year ago

“I am delighted with my new Suzuki Swift which I collected from Ashton-under-lyne today. The salesman was very helpful, as a confessed technophobe I was concerned about some of the features, he modelled how to work the Satnav and Bluetooth phone. Thank you. This is now my 4th car from Colin Appleyard Ltd and they will be my first choice when I am looking for my next car.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Mrs Sykes, Thank you very much for taking the time to share your thoughts with us. It's really nice to know how pleased you continue to be with the service you receive from us, we'll be sure to share your kind comments with Nick and the team. Thanks again, we appreciate your feedback and we value your long term continued loyalty. Enjoy your New Suzuki Swift and we look forward to seeing you again soon.

Posted 1 year ago

“Very helpful”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you John for your 5-star review. We're very pleased to hear you had a good purchasing experience and that you found our staff to be very helpful. We do believe it's our duty to provide nothing less than the best service possible and it's nice to know that's what you experienced. Thanks again John, we appreciate your feedback and we wish you all the best with your New Suzuki Jimny.

Posted 1 year ago

“Fantastic service, Chris and Dean were so helpful. Love the new car!”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you very much for your 5-star review. It's great to know how pleased you are with your New Suzuki Swift, alongside the fantastic service you recived from Chris and Dean. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thank again, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your new car.

Posted 1 year ago

“This is the second susuki car I've had from this dealer and this time was brilliant and my dealer Matthew Hudson made me feel like part of the family he was very helpful and polite and explained every detail about how my experience of getting my new car would be can't fault him but company could give a better coffee with a chocolate biscuit to go with and when I got my new car I even had a complement box of chocolates thank you Colin appleyard for a great experience”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Phillip, Thank you very much for your 5-star review. It's really nice to know that the service you received from Matthew made you feel like family and that he explained every detail of the purchasing experience to you. We do believe it's our duty to provide nothing less than the best service possible and it's great to know that's what you experienced. Thanks again Phillip, enjoy the chocolates and we wish you all the best with your New Suzuki S-Cross.

Posted 1 year ago

“Excellent service very impressed by everything. Lots of help everything made very clear. So glad tbey are there waiting to help if and when necessary. Superb staff. I feel that if I was unsure about anything I know they would be there to help me. Thank you so much for everything. S Stevenson.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you so much for your glowing 5-star review. It's great to know how impressed you were with the all-round service you received from Mike and the team and that lots of help was provided to make everything very clear. We're always here to help whenever necessary and we value you being so appreciative of our superb staff. Thanks again for your feedback, enjoy your Suzuki Swift and we look forward to seeing you again soon.

Posted 1 year ago

“1st class commpany great service and attention to detail”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you so much for your 5-star review. We really appreciate you taking the time to leave such a great review and it's nice to know you think of us as a 1st class company with great service and attention to detail. Thanks again, we value your support and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Very happy with service arrangements, including collection and return. Suzuki are the best! Negotiated a change to a full hybrid whilst car was in for its service.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you so much for the wonderful review of Colin Appleyard Ltd Geoff. It's really nice to know how pleased you were with our service arrangements and that the collection and return went smoothly. We also appreciate your great feedback regarding the Suzuki models and we very much look forward to you taking delivery of your New Full Hybrid Suzuki Vitara. Thanks again Geoff, we value your kind comments and we look forward to seeing you again soon.

Posted 1 year ago

“Very professional service and friendly,top marks will use again”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Neil, Thank you very much for your 5-star review. We really appreciate your positive feedback and it's great to know you found our service to be very professional and friendly. Thanks again Neil, we're pleased you plan on using us again and thank you for your top marks.

Posted 1 year ago

“Steve was really helpfull today when I collected my new car,explained everything to me very polite man thank you x”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you so much for your 5-star review Alice. We really appreciate your feedback and it's great to know that Steve discussed and went through all the details of your New Suzuki Vitara in a knowledgeable and polite manner, your kind comments mean a lot, we'll be sure to share them. Thanks again Alice, we value your support and we hope you enjoy your new car.

Posted 1 year ago

“Just purchased my 2nd used Vitara from Colin Appleyard, Bradford. Thank you Matthew Hudson for the seamless way you handled the purchase of my 2nd car from you. Delighted with the service.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Anne, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It's really nice to know that once again you were happy with the service you received Matthew and the team, we'll be sure to share your kind comments, they mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again Anne, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 1 year ago

“Great experience from this dealership over last few years from servicing of previous car to purchase of my new vitara. Steve was very helpful at all times and gives good advice.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Allan, Thank you very much for your 5-star review. We really appreciate your positive feedback regarding your great experience over the last few years and that it continued throughout the purchase of your New Suzuki Vitara, we'll be sure to share your kind comments with Steve and the team. Our goal is to always provide the best service possible and it's great to know that's what you experienced. Thanks again Allan, we appreciate your review and we value your long term continued loyalty. Enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Gear select cables warn and broken, replaced at Colin Appleyards, cost of repair is a bit of an issue, then I don’t have a comparison as to the cost at any other service centre.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review. Your feedback is important and allows us to ensure a continual improvement in the services we provide. We do use Suzuki Menu Pricing and we do our very best to keep our prices competitive, we also supply genuine Suzuki parts all of which come with a manufacturer guarantee etc. This was a specialist repair and our service team did confirm that the repair has been authorised. We're pleased to have your vehicle back on the road for you and we do hope we can be of service to you again in the future.

Posted 1 year ago

“Excellent all round service, as usual, in every respect.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Chris, Thank you very much for your wonderful 5-star review. It's really nice to know that once again you were happy with the service you received from Steve and the team, your kind comments mean a lot, we'll be sure to share them. Thanks again Chris, we appreciate your feedback and we value your long term continued loyalty.

Posted 1 year ago

“Purchased many cars from Colin Appleyards (Huddersfield) over many years. I have always had a fair deal, and all cars I have purchased have been turned out immaculately. All staff are very friendly and helpful, I have built up a good repour with one salesman in particular - Steve Bagnall is very knowledgeable and always helpful. I like the service plan and the communication from the service department. Thanks for many years of good service.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi John, Thank you very much for taking the time to share your thoughts with us. It's great to know how pleased you continue to be with the service you receive from Steve and the team, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again John, we appreciate your review and as always we value your continued loyalty over all these years. All the best with your New Suzuki Vitara and we look forward to seeing you again soon.

Posted 1 year ago

“I had no problem at all with the service and the staff were very friendly”

Helpful Report

Posted 1 year ago

Thank you very much for your review. It's nice to know all went well and that our staff were very friendly. We strive to provide quality service and it's great to know you experienced that. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Matthew was friendly but professional talking us through all payment options. When we collected our car he was happy to spend time showing us the vehicle’s features. A lovely experience.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Patricia, Thank you very much for your 5-star review. It's really nice to hear you had a lovely experience and we appreciate your kind words about Matthew's professionalism and helpfulness. We're also very pleased that Matthew was able to discuss all payment options and show you the features of the vehicle. We do pride ourselves on the service we provide and it's great to know you experienced and appreciated this. Thanks again Patricia, we value your feedback and we hope you enjoy your Suzuki Vitara.

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews