D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service as usual by Barry and his team who carried out a full service of my car in a timely manner. Being a customer of Suziki for 10 years I have never been disappointed and I strongly recommend the Suzuki care plan.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Anne, Thank you for taking the time to share your thoughts with us and it's great to hear that once again you were happy with the service you received from Barrie and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again Anne, we appreciate your support and we value your continued loyalty.

Posted 2 years ago

“Great customer service & friendly people. Had car serviced & seemed very reasonable.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Noel, Thank you for your review. It's great to hear how pleased you were with the service you received from Barrie and the team at our Ashton dealership, we'll be sure to share your kind comments. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Noel, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Really easy no hassle sevice as always. Great customer service from Jason. Renewed our service plan direct with Colin Appleyards and saved some pennies 10/10”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Diane, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know that once again you were happy with the service you received from Jason, we'll be sure to share your kind comments, they mean a lot. We appreciate your feedback Diane and we would like to take this opportunity to thank you for once again choosing Colin Appleyard to Service and Maintain your Suzuki Celerio.

Posted 2 years ago

“Do not use this car company absolute con artists! I bought a car from them had nothing but problems with it. The service staff can’t sort out the issue and the customer service staff are rude! I would say well clear off this dealership and advise people to go else where!”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We are sorry to see that you have only been able to leave us a 1-star review. We have discussed your comments with the dealership and understand your vehicle is still on-site with them at the moment. If you are still unhappy with the outcome after collecting your vehicle, please contact us at the following link where your comments will be investigated further - https://www.colinappleyard.com/our-company/head-office/

Posted 2 years ago

“Customer service and sales approach very good but fuller reply is too soon after delivery”

Helpful Report

(Bradford) - Posted 2 years ago

Thank you for your review. We're pleased to hear you were happy with the customer service and sales approach that you received from us and we do appreciate it's early days with your new car. If there is anything further we can help or advise with please don't hesitate to come back to us. In the meantime, we wish you many miles of safe and enjoyable motoring in your Suzuki Swift and we look forward to seeing you again in the future.

Posted 2 years ago

“We are always happy with the efficiency and friendly customer service here. Nothing is too much trouble. We are in the Suzuki car club since the purchase of our car from new and can recommend it.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Robert and Jane, Good to hear back from you and thanks very much for your review. It's great to know that once again you were happy with the service you received from us. As a company we do pride ourselves on the service we provide and it's nice to know you continue to experience this. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Staff are very friendly an helpful only down side is I waited another half a hour as they sed they were hoovering an washin my car and it was nt done the second year in a row did the same last year.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Linda, Thank you for once again leaving us a review. Your feedback is important and allows us to ensure a continual improvement in the services we provide. We do apologise that your vehicle hasn't had a complimentary wash after the routine servicing and we have raised this with the team. Please contact Angela or Barrie on 01613 305148 opt 2 and we will be more than happy to arrange to have this done for you, or if it's more convenient, mention this when your vehicle is in for it's next service. Apologies once again Linda and we look forward to seeing you again soon.

Posted 2 years ago

“Brilliant service , really friendly staff made to feel really welcome lovly hot choc too”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Bel, Thank you for your review. It's great to hear how pleased you were with the service you received from Dan and the team at our Bradford dealership and we'll be sure to share your comments, they mean a lot. Thanks again Bel, we appreciate your feedback and we look forward to providing you with the same great service in the future. Glad you enjoyed the Hot Chocolate.

Posted 2 years ago

“Been goin Ashton a while now fast friendly service had 3 cars off them all good”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Linda, Thank you for your review. It's great to hear how pleased you continue to be with the service you receive from the team at our Ashton dealership and we'll be sure to share your comments. Thanks again Linda, we appreciate your feedback and we value your continued loyalty.

Posted 2 years ago

“Helpful, friendly and knowledgeable staff.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Rob, Thank you for your review. We're pleased to hear you were happy with the service you received from Steve and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Rob, we appreciate your feedback and we wish you all the best with your Suzuki Swift.

Posted 2 years ago

“Very happy with the SuzukiVitara which I collected yesterday. The sales person was very helpful and knowledgeable, and was able after consultation to offer a reasonable price for my part exchange car”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Thank you for your review. It's great to know you had a 5-star experience and that you were happy with the service you received from us. Thanks again, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 2 years ago

“Just purchased a used car from Colin Appleyards, Keighley. I got great customer service and np pressure to buy etc. I was given a fair price for my car and all round I was impressed”

Helpful Report

(Keighley Nissan) - Posted 2 years ago

Hi Andy, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know you were happy with the all round service you received from Ashley, we'll be sure to share your comments. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Andy, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Nissan Qashqai.

Posted 2 years ago

“Very helpful and polite always happy with your service”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you for your review. It's great to know that once again you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 2 years ago

“Just to add to my previous review I would like to say I am 86 and got my first car aged 20 . I have been to many dealers none could compare with the excellent service I received.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Robert, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to hear how pleased you were with the service you received from the team at our Ashton dealership and we'll be sure to share your kind words, they mean a lot. Thanks once again Robert, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Very quick efficient and friendly service. Car came back spotless.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Chris, Thank you for your review. We're pleased to hear you were happy with the service you received from us. Thanks again Chris, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Always get a first class service at Suzuki Bradford by Jason the service Manager, nothing is too much trouble for him, that is why when I come to change my car Suzuki Bradford would be my first call. David Ross”

Helpful Report

(Bradford) - Posted 2 years ago

Hi David, Thank you very much for your review. It's great to know that once again you were happy with the service you received from Jason, we'll be sure to share your kind words, they mean a lot. Thanks again David, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“All round service and maintenance very good Thank you 👍”

Helpful Report

(Bradford) - Posted 2 years ago

Thank you for your review. It's great to know you were happy with the all-round service you received from us. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 2 years ago

“Yearly service + MOT took my car in as planned gave me use of a loan car prearranged got an update text and video of my car service all really good to know stuff collected my car approximately 3 hours later finished and washed n vacuumed this is a great service alway good friendly helpful staff on hand once again we’ll done see you all next time , George Sullivan…”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi George, Good to hear from you and thanks very much for taking the time to share your thoughts with us. It's great to know that once again you were happy with the service you received from Barrie and the team and we'll be sure to share your kind words, they mean a lot. Thanks again George, we appreciate your review and we look forward to seeing you again next year.

Posted 2 years ago

“Visited the sales department on Sunday 26 th June. During my enquiry, about buying a Suzuki Swift Sport , in the future. I found Steve and Michael to be really professional, helpful and knowledgeable. I would highly recommend these guys and based on my experience, I am hoping to return next year. Thank you both. With best wishes, Catherine M Barker”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Catherine, Thank you for taking the time to share your thoughts with us. We're pleased to hear you found Steve and Michael to be really professional, helpful and knowledgeable. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. Thanks again Catherine, we appreciate your feedback and we look forward to hopefully seeing you again next year.

Posted 2 years ago

“From beginning to end Karl made my first experience of buying a car brilliant. Everyone there helped me feel comfortable, unrushed and sure about my purchase. All the steps were clearly explained without pushing to buy extra I didn't want. Can't recommend Colin Appleyard at Huddersfield enough!”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Abi, Good to hear back from you and thank you for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Karl and the team, we'll be sure to share your kind words, they mean a lot. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. Thanks again Abi, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Baleno.

Posted 2 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews