D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Friendly staff.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Nige, Many thanks for your review. It's good to know you received great service from the team at our Ashton dealership and we wish you many miles of safe and enjoyable motoring in your Suzuki Ignis. All the best Nige and thanks again.

Posted 3 years ago

“Excellent service video of car Kept in touch car valeted inside & whashed reasonable prices”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Mrs Hammond, Good to hear from you and many thanks for taking the time to leave us a review. It's great to know how pleased you were with the all round service that you received from Dan and the team at our Bradford dealership. Thanks again Mrs Hammond, we'll look forward to providing you with the same great service in the future.

Posted 3 years ago

“Great service from CA staff. Communication throughout the process was excellent.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Robert, Thanks for your feedback. It's great to hear the team at our Huddersfield dealership kept in touch and updated you along the way whilst you Suzuki Vitara was in for service. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Robert, we appreciate your support.

Posted 3 years ago

“Called in at Appleyards re replacing wiper blinds. No problem, sorted immediately Thank you”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Gwen, Thanks very much for your feedback. We're glad you had a 5 star experience and that you were happy with the service you received from Johnathan and the team at our Huddersfield dealership. Thanks again Gwen.

Posted 3 years ago

“Getting replacement vehicle on finance and passing on old vehicle, was surprisingly easy at Colin Appleyard’s. Both staff members we dealt with were very efficient and helpful, taking us through the paperwork - so much greater in volume than when we last got a vehicle - and answering our questions. No pressure at all from them, and all very professional. Customer service therefore was excellent, generous part-exchange, and altogether, a pleasant experience.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi John, Good to hear back from you and thanks very much for sharing your thoughts with us. It's great to know how pleased you were with the service that you received from Christian and the team, we'll be sure to share your kind words, they mean a lot. We appreciate your feedback John and would like to take this opportunity to thank you for once again choosing Colin Appleyard. We wish you many miles of safe and enjoyable motoring in your Suzuki Ignis.

Posted 3 years ago

“Brilliant customer service throughout the entire process. I had the pleasure of dealing with Barry and Angela who were both very attentive and friendly from the first phone call. I will definitely be back again.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Joe, Good to hear from you and many thanks for your review. We're very pleased to know how satisfied you were with the service that you received from Barrie and Angela and we'll be sure to share your kind comments. Thanks again Joe, we really appreciate your support and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Fantastic service as always from Ali and his team at Huddersfield. This is my 7th Suzuki from Colin Appleyard Huddersfield, I won't go anywhere else, 1st class service from sales, service and valetors. Well done and thank you.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Craig, Thanks very much for the glowing review. It's great to hear how pleased you once again were with the service that you received from Ali and his team, we'll be sure to share your comments, they mean a lot. Thanks again Craig for your feedback, we appreciate your support and very much value your continued loyalty. All the best with your Suzuki S-Cross Craig and we look forward to seeing you again soon.

Posted 3 years ago

“Excellent service.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Thanks very much for your review. It's great to know you had a 5 star experience.

Posted 3 years ago

“Friendly, helpful and expert advice and service of the sales department (Christian and Ali) and clear explenation of Steve, the account manager about the finance deal and above all we got a great deal on our new Suzuki S-Cross. My wife and myself couldn't be happier with the Huddersfield branch of Colin Appleyard.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Dick, Good to hear back from you and it's great to know how pleased you were with the service that you received from Ali and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We wish you many miles of safe and enjoyable motoring in your Suzuki S-Cross Dick and thank you for choosing Colin Appleyard.

Posted 3 years ago

“Would have been a 5 stars except - this had never happened before in all the services we have had with Appleyards. But who ever drove the car round to the service bay altered the seating lumber, height and steering rack . We accept that the seat will have to be moved back or forwards . But 4 days on We can’t get the position correct . It’s rather annoying . Bit like Goldilocks and the 3 Bears - who’s been sat in my chair! Not just me, but my wife drives the car too and feels the same . In the future please do not touch the chair and steering wheel settings they are personal to the owner . Thank you”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Gary and Laura, Thank you for taking the time to leave a review. Your feedback is important and allows us to ensure a continual improvement in the services we provide. We do apologise that adjustments were made to the seat height and steering column and we have raised this with the servicing team. If it's convenient to pop in, please do so and we will be more than happy to correct this. Thanks again Gary and Laura for raising this and we do look forward to being of service to you again in the future.

Posted 3 years ago

“My wife and i both have suzukis which are serviced at CA we always get excellent and friendly service from jason and his team always helpfull and informative when our cars are in for service”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Ken & Regina, Good to hear back from you and thanks for sharing your thoughts with us. It's great to hear how pleased you continue to be with the service that you receive from Jason and his team, we'll be sure to forward your comments, they mean a lot. Thanks once again and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Immediately dealt with battery in key fob.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thanks very much for your review. We really appreciate your support and it's great to know you had a 5 star experience.

Posted 3 years ago

“Just to say a big thank you to Nick for looking after me this week on purchasing my new car. Very happy with everything from from part ex to purchase of the car. Also thanks to all who helped with this along the way from my finance and just for asking if I was OK to my driving off. Thanks again Team Ashton.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Joanne, Thanks very much for taking the time to leave us a 5 star review. It's great to hear how pleased you were with the service that you received from Team Ashton and we'll be sure to share your kind comments. Thanks once again Joanne and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 3 years ago

“Excellent service by people I trust. Got a call to remind me service and mot was due. Agreed a day and car was picked up early morning and returned later same day. I was kept informed by garage about billing. Very efficient and polite. Thank you all the staff.”

D. M. Keith (Colin Appleyard) Limited 5 star review on 16th October 2021

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Kath, Thanks very much for your feedback. We're really pleased to hear how satisfied you were with the service that you received from the team at our Ashton dealership. Thanks again Kath for your review and we look forward to providing you with the same great service in the future. Car looks great.

Posted 3 years ago

“Excellent service by experienced people who know how to what they are doing”

Helpful Report

Posted 3 years ago

Hi Kerrie, Thank you for your review. It's great to know you had a 5 star experience and received excellent service from us. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“Booked my service very efficient on time and hotel staff on telephone and in reception.Impressed with video information too well done.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Carmel, Great to hear from you and we're really pleased to know you were happy with the service that you received from Barrie and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“Top class as it has been with all my dealings over many years keep It up”

Helpful Report

(Huddersfield) - Posted 3 years ago

Many thanks for your feedback. It's great to know that once again you were happy with the service that you received from us. Thanks again, we really appreciate your support and very much value your continued loyalty.

Posted 3 years ago

“Easy to book a service. Car collected with courtesy. Car serviced according to the schedule and returned by the same considerate driver. Service department even made it seem like a pleasure to pay! Thank you.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Mr Huntington, Good to hear back from you and many thanks for your review. It's great to know how pleased you were with the all round service that you received from the team at our Huddersfield dealership. We appreciate your feedback Mr Huntington and would like to take this opportunity to thank you for once again choosing Colin Appleyard to service and maintain your Suzuki Vitara.

Posted 3 years ago

“I have just completed the first stage of purchasing a car. Everything has gone very well so far and I am pleased with the transparency of the whole process. The price of the car and the offer on my existing car seemed very reasonable.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Patrick, Thank you very much for your review. We're pleased to hear everything has gone well so far and we look forward to you taking delivery of your Suzuki Ignis. Thanks again Patrick, we appreciate your support.

Posted 3 years ago

“Recently bought a pre-loved car from Suzuki Bradford Branch. Simon was extremely helpful, which made the whole experience of test driving and subsequently purchasing my car a pleasant experience. On collecting the car all the things we had requested had been completed and it was gleaming from it's pre-collection valet. I love the car and would definitely recommend using this dealership”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Pat, Thank you very much for your review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership and we're really pleased to hear how happy you are with your Vauxhall Viva. We appreciate your feedback Pat and would like to take this opportunity to thank you for choosing Colin Appleyard. All the best and happy motoring.

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews