Colin Appleyard LTD Reviews

Name: Colin Appleyard LTD
Address: Cornmill Garage, Halifax Road,, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend Colin Appleyard LTD

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Colin Appleyard LTD:

Established in 1971, Colin Appleyard is a family run business selling new and used cars. In the showrooms, on the telephone or online, we have long-serving, knowledgeable staff who understand our products and are ready to provide you with the best possible service and in 2021 we celebrated our 50th anniversary.

Visit Website

Phone:

01535 606 321

Email:

enquiries@colinappleyard.com

Location:

Cornmill Garage, Halifax Road,
Keighley
BD21 1AH

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Colin Appleyard LTD 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great company to deal with. Friendly, helpful, much better than the larger groups.”

Helpful Report

(Keighley Suzuki) - Posted 6 months ago

Hi Michael, Thank you very much for your wonderful 5-star review. As a family owned company we strive to provide the best customer service possible and your positive experience and kind words reassure us that our efforts to ensure complete customer satisfaction are indeed paying off. Thanks again Michael, we value your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Vitara.

Posted 6 months ago

“Very helpful and listened to what the customer asked”

Helpful Report

(Ashton-under-Lyne) - Posted 6 months ago

Hi Kevin, Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again Kevin, we appreciate your kind comments and we look forward to providing you with the same great service in the future.

Posted 6 months ago

“Matthew - best sales person i have ever been fortunate to meet at Suzuki Keighley- wouldn’t buy from anybody else. All staff at the branch are very approachable and professional.”

Helpful Report

(Keighley Suzuki) - Posted 6 months ago

Hi Mr McFarlane, Thank you very much for your glowing 5-star review. It's really nice to hear how pleased you continue to be with the service you receive from Matthew and the team, your kind comments mean a lot, we'll be sure to share them. Here at Colin Appleyard, providing exceptional service is our top priority and we're delighted to know that's what we continue to achieve for you. Thanks again Mr McFarlane, we appreciate your feedback and we value your loyalty. Your New Suzuki Vitara looks great and we wish you many miles of safe and enjoyable motoring.

Posted 6 months ago

“Always happy to visit CA’s Ashton branch, the service they offer in all departments is second to none. All my cars have been from new for piece of mind and have all been swifts, my new 24 motion model is an example of how good the dealership is. From start to finish, test driving, choosing options and ordering was effortless and simple. Delivery was very quick and I am very happy with my new swift. Once again CA delivers which maintains my loyalty to not only the dealership but also the brand.”

Helpful Report

(Ashton-under-Lyne) - Posted 6 months ago

Hi Mr Delooze, Thank you very much for your wonderful feedback. It’s great to know how pleased you continue to be with the service you receive from us and we’re delighted to hear how pleased you are with your Suzuki Swift. Thanks again, we appreciate your feedback and we value your loyalty.

Posted 6 months ago

“5-Stars - Thank you.”

Helpful Report

(Bradford) - Posted 6 months ago

Hi Mrs Latham, Thank you very much for your 5-star review. It's nice to know you were happy with the service you received from us and we hope you are enjoying your Suzuki Vitara. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 6 months ago

“Good product knowledge and very competitive on price. Would recommend.”

Helpful Report

Posted 6 months ago

Thank you very much for your wonderful 5-star review. It's great to hear that you found our team to have good product knowledge and that our vehicles are very competitive on price. We do our very best to keep our prices competitive so it's nice to know that our continuous efforts are paying off. Thanks again, we appreciate your feedback and we're very pleased to know you'd be happy to recommend us.

Posted 6 months ago

“Excellent service with friendly, efficient staff who make you feel valued as a customer. Ordering our new Suzuki Swift was effortless and both Chris and Dean were very professional and dealt with all our questions very well. The showroom has a pleasant ambience and all the staff seem very content in their job roles. This is the 2nd car we have bought from here and we will definitely return again when the time is right for us. We would highly recommend this dealership for anyone thinking of buying a Suzuki.”

Helpful Report

(Ashton-under-Lyne) - Posted 6 months ago

Thank you very much for your glowing 5-star review. We're so pleased to hear that once again you had an excellent experience with our friendly and efficient staff and it's a delight to know that Chris and Dean provided you with professional assistance and answered all your questions effectively. We do take great pride in ensuring all our customers feel valued and have a hassle-free experience when purchasing their new car, so it's really nice to know you noticed this. It's also great to know you'd highly recommend us. Thanks again, we appreciate your review and we value your loyalty. Enjoy your New Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 6 months ago

“Good transaction from start to finish. On time delivery”

Helpful Report

(Ashton-under-Lyne) - Posted 6 months ago

Hi Mike, Thank you very much for your 5-star review. It's great to know you had a good transaction with us from start to finish. Our teams work hard to ensure a seamless and satisfactory experience, so it's a delight to know that their efforts are indeed paying off. Thanks again Mike, we appreciate you taking the time to share your positive experience with us and we value your continued loyalty. Enjoy your New Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 6 months ago

“The staff could not have been more helpful any questions I had were answered there and there that is the reason iv been back 14 times.”

Helpful Report

(Ashton-under-Lyne) - Posted 6 months ago

Hi Peter, Thank you very much for your wonderful 5-star review. We're delighted to know that our team were able to assist you with any questions you had and provide you with exceptional service. We firmly believe in going above and beyond for our customers and it is wonderful to know that our efforts made a difference. Your kind comments mean a lot to us, we'll be sure to share them with the team. Thanks again Peter for taking the time to share your thoughts. We truly value your continued loyalty and trust in us over the last 14 years and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 6 months ago

“I have been a customer at Colin Appleyard Huddersfield for some 19 years and would not dream of going anywhere else. In August 2005, I purchased a new Suzuki Swift, which is the best car I have ever had. The service I get from them is second to none. Recently, I have bought another Suzuki Swift (used) and everything was easy due to the superb help I received from Sales, Service& Parts. Thank you so very much.”

Helpful Report

(Huddersfield) - Posted 6 months ago

Hi Chris, Thank you very much for your glowing 5-star review. It's so nice to hear how pleased you continue to be with the all-round service you received from the team at our Huddersfield Dealership, your kind comments mean such a lot, we'll be sure to share them. Here at Colin Appleyard, providing exceptional service is our top priority and we're delighted that our team in Sales, Service & Parts were able to assist you seamlessly with your recent purchase of another Suzuki Swift. Thanks again Chris, we value your long term continued loyalty and we're delighted to know that your Suzuki Swift, purchased in August 2005 has been the best car you've ever had. We wish you many years of enjoyable and unforgettable adventures in this Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 6 months ago

“The first service was done quickly and efficiently”

Helpful Report

(Huddersfield) - Posted 6 months ago

Thank you very much for your 5-star review. We're delighted to hear that our team was able to provide you with a quick and efficient first service. Here at Colin Appleyard LTD we strive to offer top-notch service and it's great to know that's what you experienced. Thanks again, we appreciate your positive feedback and we look forward to providing you with the same great service in the future.

Posted 6 months ago

“Thanks to Christian and the team for finding me the right car at the right price. Will feel a lot safer using the all grip technology driving to work. Also appreciated the straightforward no flannel sales style thanks Helen J”

Helpful Report

(Huddersfield) - Posted 6 months ago

Hi Helen, Thank you very much for your wonderful 5-star review. It's really nice to know that Christian and the team were able to assist you in finding the perfect car that not only meet your needs, but also fit your budget. We're also pleased to hear that the all grip technology will make you feel a lot safer on your daily commute to work. Thanks again Helen, we'll be sure to share your kind comments with the team and we hope your Suzuki Swift brings you many years of enjoyable and unforgettable adventures.

Posted 6 months ago

“Great customer service. Visited and found the car we were looking for.”

Helpful Report

(Huddersfield) - Posted 6 months ago

Thank you very much for taking the time to share your thoughts with us. We're delighted to know that our team provided you with great customer service and that you found the car you were looking for during your visit. Your satisfaction is our top priority and we continuously strive to meet and exceed the expectations of our customers. Thanks again, we appreciate your feedback and are delighted to hear you had a positive experience with us.

Posted 6 months ago

“Good service good plite people quick all ways happy to help short out issues wen the car is not right”

Helpful Report

(Huddersfield) - Posted 6 months ago

Thank you very much for your 5-star review. It's great to hear you had a positive experience with us. Providing good service and ensuring customer satisfaction is our top priority, so it makes us incredibly happy to know that you found our team to be polite, quick and always ready to help. Thanks again, we value your feedback and we look forward to providing you with the same great service in the future.

Posted 6 months ago

“Always helpful and friendly. Services are quick and easy.”

Helpful Report

(Huddersfield) - Posted 6 months ago

Thank you very much for your 5-star review. It's great to hear how pleased you were with the all-round service you received from us, we'll be sure to share your feedback with the team. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 6 months ago

“Just not happy with the experience. Been a customer for many years and starting to feel disappointed”

Helpful Report

Posted 6 months ago

Thank you for your review. Feedback from our customers is very important to us as a company as it keeps us striving for the high level of service we always aim to deliver. We're very sorry to read your comments and would like to look further into the reason behind your review. If you are able to provide us with additional information, we will ensure your comments are investigated. I can assure you we truly value all our customers and your loyalty to us over the many years has been greatly appreciated. Please contact us at https://www.colinappleyard.com/our-company/feedback/

Posted 6 months ago

“I found the whole experience when I took my car for a service to Huddersfield excellent.”

Helpful Report

(Huddersfield) - Posted 6 months ago

Thank you very much for taking the time to leave us a glowing 5-star review. We truly appreciate your feedback and are delighted to hear that you had an excellent experience when you brought your car in for service at our Huddersfield dealership. Here at Colin Appleyard Ltd we're committed to providing top-notch customer service, so we're extremely pleased to know that's what you experienced. Thanks again, we value your support and we look forward to providing you with the same great service in the future.

Posted 6 months ago

“After a full day of touring various local dealerships looking for a new car, Colin Appleyards Keighley stood head and shoulders above everywhere else I visited with their professionalism, ability to make you feel welcome and valued, and range of well priced options. Chloe was fantastic, answering every question I had and going above and beyond to make sure the whole process ran smoothly.”

Helpful Report

(Keighley Suzuki) - Posted 6 months ago

Hi Aidan, Thank you very much for your generous 5-star review. We're really pleased to hear that your visit to our Keighley dealership was great from start to finish and it's a delight to know that Chloe and the team were friendly, knowledgeable and helpful, going above and beyond to meet your needs. It's always a pleasure to serve customers like yourself who appreciate our commitment to providing excellent service, your kind words reassure us that our efforts to ensure complete customer satisfaction are indeed paying off. Thanks again Aidan, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 6 months ago

“Max ,was extremely customer focused, he was well dressed , well spoken , the showroom was very clean and tidy.When I asked to pick my car up early ,it was ok by them.”

Helpful Report

(Huddersfield) - Posted 6 months ago

Thank you very much for taking the time to share your thoughts with us. It's great to hear how pleased you were with your all-round visit to our Huddersfield showroom and the service you received from Max, we'll be sure to share your kind comments they mean a lot. Providing an excellent experience to all our customers is always our top priority so it's a delight to know that's what you experienced. Thanks again, we appreciate your feedback and we hope you enjoy your Suzuki Ignis.

Posted 6 months ago

“I received a video message from Christian Bray at Huddersfield showing us the new 2024 Suzuki Swift, after a test run were really impressed with the car and decided to see Christian and talk see what our options were. He was really helpful and talked us through everything. The service you receive either on the telephone or in the showroom/garage is excellent”

Helpful Report

(Huddersfield) - Posted 7 months ago

Hi Derek, Thank you very much for your glowing 5-star review. We value your support and are delighted to hear of the positive experience that you had with us. It's great to know that Christian went above and beyond to assist you and we're also very pleased to hear that you received a video message showcasing the All-New 2024 Suzuki Swift and that you were thoroughly impressed with the car. Thanks again Derek, we appreciate your feedback, we'll be sure to share your kind comments with Christian and we wish you endless joy and unforgettable adventures in your All-New Suzuki Swift.

Posted 6 months ago

Colin Appleyard LTD is rated 4.8 based on 4,176 reviews