D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

Write Your review

Tell us how D. M. Keith (Colin Appleyard) Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simon was knowledgeable but not pushy, an excellent salesman. Of course I would have liked a better price for my trade in, but it was fair and quick. Will certainly go back at renewal time”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Sue, Good to hear back from you and many thanks for sharing your comments with us. It's great to hear how well Simon looked after you and we will forward your kind words onto him. Thanks again Sue, we really appreciate your feedback and wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 4 years ago

“Really happy with car I bought every thing was very professional thank you”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi George, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we value your feedback and very much hope you enjoy your Suzuki Ignis.

Posted 4 years ago

“Bought my Ignis at Ashton under Lyne Couldn’t have been more impressed with Matthew who sold me it. No pressure and did everything possible to help me get the deal I was after. Thought Volkswagen were good with service but this was on a par... and the box of mints was nice as well!”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Ralph, Good to hear back from you and thanks very much for the great review. We're very pleased to hear how happy you were with the service that you received from Matthew and we will forward your kind words on. Glad you liked the mints, enjoy your New Suzuki Ignis and thank you for choosing Colin Appleyard.

Posted 4 years ago

“My motorcycle had its first service yesterday at the Keighley branch. The staff in the workshop were great. I did not buy my new m/c at Colin Appleyard in Keighley but the first service was £50 more expensive than were I purchased the m/c from. So not very impressed.”

Helpful Report

Posted 4 years ago

Hi, Thanks for taking the time to share your feedback with us and we're very pleased to hear how great you found the workshop team to be. We have spoken with our motorcycle branch in relation to the pricing of the service that you received on your motorcycle and they did advise that you did received a quotation before any works commenced. Our pricing is in line with the manufactures recommendations and we do our very best to be as competitive as we can. Thanks once again for sharing your thoughts and we do hope we can be of service to you again in the future.

Posted 4 years ago

“Excellent service and kept informed throughout mot and service”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi, Thank you for taking the time to send us your feedback. We're delighted to how satisfied you were with the service that you received from the team at our Huddersfield dealership and we will forward your kind words onto them. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“Fantastic service and support from Ali and Christian. Contacted me throughout the process to keep me updated. New car picked up as agreed. Wouldn't expect anything less from the Huddersfield team!”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we really appreciate your feedback and very much hope you enjoy your New Suzuki Swift.

Posted 4 years ago

“Sorry to say customer service was not very good ,I had to phone several times before someone would phone back or even leave a message. I only wanted a new key and this took three weeks. At the end the date as promised.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Eulon, Thank you for taking the time to send us your feedback and apologies that on this occasion we fell short of our usual high standard. Having spoke with Barrie at our Ashton dealership he has confirmed that the key was unfortunately on back order and due to a breakdown in communication you were not advised of this, hence the delay in getting your new key. Apologies once again Eulon, we have taken your comments onboard and thanks very much for bringing this to our attention.

Posted 4 years ago

“The car I was interested in was at a different branch, no problem though, Matt from the Bradford branch sorted everything and had the car brought over quickly so I could view it, I bought the car and again he got everything sorted and it was ready for collection exactly on time, a great experience thanks to Matt and the team at Bradford.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Andrew, Good to hear from you and thanks very much for taking the time to send us your feedback and leave a 5 star review. We're delighted to hear how pleased you were with the service that you received from Matt and the team at our Bradford dealership and we will forward your kind words on. We hope you enjoy many miles of safe and enjoyable motoring in your Suzuki S-Cross and thanks for choosing Colin Appleyard.

Posted 4 years ago

“SERVICE EXCELLENT, JASON VERY HELPFUL AND POLITE .”

Helpful Report

(Bradford) - Posted 4 years ago

Hi, Thanks very much for leaving us a 5 star review. We're delighted to hear how satisfied you were with the service that you received from Jason at our Bradford dealership and we will forward your kind words onto him. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we value your support.

Posted 4 years ago

“Great service happy with the car”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Ken, Good to hear from you and thanks very much for the 5 star review. It's great to hear how satisfied you were with the service that you received from us and we will forward your kind words onto Matthew and the team. Thanks again Ken, we really appreciate your support and wish you many miles of safe and enjoyable motoring in your Vauxhall Mokka.

Posted 4 years ago

“Very happy with the car. First time I have ever bought a car where I had to pay for the tax and it wasn't included at collection. Also without not being a Suzuki everything a bit vague about warranty, servicing etc.”

Helpful Report

Posted 4 years ago

Hi Stuart, Thank you for taking the time to send us your feedback. We're very pleased to hear how happy you are with your Mazda and apologise if the explanation of servicing and warranty etc came across a bit vague, we will ensure your comments are passed on to the General Manager who in turn will raise this with the sales team. If there is anything that you would like clarification on the please contact us at the following link and we will happily come back to you - https://www.colinappleyard.com/company/feedback In relation to the tax it is due to the change in government legislation that we now tax used vehicles upon collection. Thanks again for your review Stuart, we really appreciate your support and wish you many miles of safe and enjoyable motoring in your Mazda 2 Sport.

Posted 4 years ago

“Really good service, with honest advise from the sales team. Some car sales places can be quite high pressure sales, but there was a much more friendly, easy feel at Colin Appleyard Huddersfield. Good, clear demonstration of the vehicle and a relaxed test drive. Sadly I didn't buy the vehicle on this occasion as it wasn't quite right for my personal requirements, but I'll definitely be back when it's time to replace my partner's car.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Philip, Thanks very much for the great review. We're very pleased to hear how satisfied you were with the service that you received from us and we will certainly forward your kind words on. Thanks again Philip for your feedback, we really appreciate your support and whilst on this occasion no purchase was made, we look forward to providing you with the same great service in the future.

Posted 4 years ago

“excellent straight talking staff with a good bedside manner.”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi Aslam, Thank you very much for the great review. We appreciate your feedback and value your support. Thanks again.

Posted 4 years ago

“service on DW18OAV 26.8.20 warning light displayed for low tyre pressure 29.8.20 tyre reinflated 29.8.20 and no loss of pressure following day. Car washed, excluding tyres. Interior not valeted. Recently oil warning light came on after covring 2000 miles in 12 months and Jason Lee was good enough to voluntee to reset it if i brought the car in.”

Helpful Report

Posted 4 years ago

Hi Louis, Thank you for taking the time to leave a review - your feedback is important & allows us to ensure a continual improvement in the services we provide. Having spoken with Jason our Service Manager he has advised that following a conversation with yourself all has now been explained and if you would like to contact Jason on 01274 581625 opt 2 he will be happy to arrange for your vehicle to be washed off.

Posted 4 years ago

“Always a good experience at Colin appleyards Bradford, friendly and helpful staff always make you feel welcome. Always trust this company to offer great service.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi, Many thanks for taking the time to send us your feedback. We're delighted to hear how friendly and helpful you found the team at our Bradford dealership to be. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we value your support.

Posted 4 years ago

“People in reception brilliant”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi, Thanks very much for leaving us a 5 star review. We're delighted to hear how satisfied you are with the service that you received from the team at our Ashton dealership and we will forward your kind words on. Thanks again, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 4 years ago

“Collect and return car servicing very helpful and efficient. Problem with car alarm sorted, Car returned well valeted - clean inside and outside. Sound advice on future replacement of car's exhaust system.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi David, Thanks very much for taking the time to send us your feedback. It's great to hear how helpful and efficient you found the staff at our Ashton dealership to be and we look forward to providing you with the same great service in the future. Thanks again David, we really appreciate your review.

Posted 4 years ago

“Visited the Colin Appleyard dealership in Huddersfield recently and ended up purchasing a used Ford Fiesta. The entire process was completely painless and a pleasurable experience with everything professionally handled by Christian Bray who gave an excellent service and is a credit to the company. Very very pleased with the purchase.”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi Simon, Great to hear from you and thanks very much for taking the time to leave us such a glowing review, we'll forward your kind words on to Christian and the team at our Huddersfield dealership. Thanks once again Simon and we wish you many miles of Safe and Enjoyable motoring in your Ford Fiesta.

Posted 4 years ago

“Decent service spoilt by very poor admin at the Bradford dealership. The comp AA cover wasn't activated until I chased things over a week after buying, and the V5 was actually posted to DVLA for in-person processing, rather than on-line. This leads to huge delays actually receiving paperwork - and still not received nearly 4 weeks later!”

Helpful Report

Posted 4 years ago

“Fabulous service from our salesman Christian Bray. Efficient and caring. Made the whole process pain free. After sales service also excellent - checking that everything was ok and we were happy with our purchase”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi Brenda, Thank you very much for taking the time to leave us a 5 star review. It's great to hear how well Christian and the team at our Huddersfield dealership looked after you and we will forward your kind words on. Thanks again for your review Brenda and we hope you enjoy many miles of safe and enjoyable motoring in your New Suzuki Vitara.

Posted 4 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews