D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a great experience at Colin appleyards not like the other car showrooms where sales man hound you. Met Matthew great lad a very knowledgeable and helped me pick the right car for me smooth and easy transition and he and his manager couldn’t do more for me!! Highly recommended as we were from my grandparents.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Andrew, Thank you very much for your review. It's great to know how pleased you were with your purchasing experience along-side the service you received from Matthew and Richard, we'll be sure to share your kind comments, they mean a lot. Thanks again Andrew, we appreciate your feedback and it's nice to know you'd highly recommend us. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“I am happy the service”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support and we wish you many miles of safe and enjoyable motoring in your New Suzuki Vitara.

Posted 1 year ago

“Excellent customer service. Fitted in very well with my individual requirements. Value for money. Repeat customer and definitely recommend.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Sally, Thank you very much for your 5-star review. It's really nice to know you had an excellent experience with us and that the purchasing of your Subaru Outback fit in so well with your individual requirements. Thanks again Sally, we appreciate your repeat custom and it's nice to know you'd definitely recommend us. Enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Been dealing with applyards for many years now. They have been excellent to deal with. Nothing too much trouble. Got some good deals over the years plus good price for vehicles we have part exchanged. Usually deal with Steve but he has been off with eye co diction. Get well soon.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Susan, Thank you very much for your review. It's really nice to know how pleased you continue to be with the service you receive from us, we'll be sure to share your kind comments with Steve and the team. Thanks again Susan, we appreciate your feedback and we value your long term continued loyalty. Enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Excellent contact through out my vehicle service updated as progress Given the price before work carried out Pleasant staff very helpful”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Garry, Thank you very much for your 5-star review. It's great to know how pleased you were with the service you received from Barrie and the team, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again Garry we appreciate your review and we value your continued loyalty.

Posted 1 year ago

“I’ve been a customer of Colin Appleyard (Ashton) since 2020 and picked up a new vehicle today. Nothing is too much trouble for these guys. They have all the answers to your questions and are professional but friendly. I have been dealing with Nick Hughes over the last few weeks and he has done everything to make the vehicle exchange a smooth and pleasant experience. I’ll definitely continue to use Colin Appleyard in the future.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Jen, Thank you very much for your 5-star review. It's really nice to know how pleased you continue to be with the service you receive from the team at our Ashton dealership. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again Jen, we appreciate your feedback and we value your loyalty. Enjoy your new Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Recently taken our car into the Bradford branch for a service everyone was so friendly & helpful & fully satisfied with work that was done thank you 10/10”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you very much for your 5-star review of Colin Appleyard LTD. It's great to hear that you had a positive experience when you took your car into our Bradford branch for a service. It's also really nice for us to know that everyone was so friendly and helpful and that you're fully satisfied with the work that was done. Thanks again for your kind words and for taking the time to share your feedback with us.

Posted 1 year ago

“A big thank you to Matthew who helped me buy my third Suzuki. So impressed with their service and their help - I would definitely recommend them! Rev Tanya”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Reverend Short, Thank you very much for taking the time to share your thoughts with us. It's really nice to know how pleased you continue to be with the service you receive from Matthew and the team, your kind comments mean a lot, we'll be sure to share them. Thanks again Reverend Short, We appreciate your feedback and we value your continued loyalty. Enjoy your New Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Efficient and friendly as usual they go out of the way to make it easy for you”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Mrs Newman, Thank you very much for your review. It's nice to know that once again the service you received was efficient and friendly, we'll be sure to share your feedback with Mark and the team, your kind comments mean a lot. hanks again Mrs Newman, we value your support.

Posted 1 year ago

“Have recently taken delivery of my latest Suzuki Vitara . We have been going back to Colin Appleyards Keighley for many years now because of the friendly, professional service and exemplary product knowledge from Sales and Service Teams - both consistently excellent. Mathew B displays endless patience, deals promptly with queries and always delivers what is promised - big thank you!”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you very much for your glowing 5-star review. It's great to know how pleased you continue to be with the service you receive from Matthew and the team, your kind comments mean a lot, we'll be sure to share them. Thanks again, we appreciate your feedback and we value your long term continued loyalty. Enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Friendly reassuring welcome and explanation of what would be done to find problem. An hour later and problem fixed with an explanatory video of all that had been checked on my car. Brilliant. Felt confident about the service.”

Helpful Report

(Keighley Nissan) - Posted 1 year ago

Thank you very much for your 5-star review. It's great to hear that your experience with us was so positive and we're so pleased that you felt welcomed and informed about the problem and its solution. We strive to provide exceptional service to all of our customers and it's nice to know you experienced this. Thanks again, we value your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Big Big thanks to John who was a privilege to do business with,he made us feel at ease all the way through the sale and again a massive thank you to him.👍👍👍”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi John, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It's really nice to know how pleased you were with your purchasing experience, along-side the great service you received from John, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again John, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 1 year ago

“My car was collected from my home as arranged by a very pleasant employee. For its service and MOT I received a video showing me round the car explaing everything they had checked. I then received a call to say it was finished and was returned to me after being vacated. Good service from everyone.”

Helpful Report

Posted 1 year ago

Thank you for your 5-star review. It's great to hear that you were pleased with the service we provided and it's nice to know you found the collection and return of your car to be courteous and efficient. We're also pleased to hear you appreciated the video we sent that explained all the things we checked and assessed during the Service and MOT. We do strive to ensure that all our customers are happy with the service we provide, so your feedback really does mean a lot to us. Thanks again, we appreciate your kind comments and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Fabulous service, I dropped my car off the day before the service and MOT were due. The following day at 9.00am I got a video from Appleyards that they were looking at the car. They rang to say my car was ready for collection. It had even had a valet. Great service friendly staff . Highly recommended.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star review of Colin Appleyard LTD. It's great to know you had such a positive experience with us and that you found our service to be "fabulous". Thanks again, We appreciate you taking the time to review us and we thank you for your kind words.

Posted 1 year ago

“Got a new Suzuki boosterjet very quick delivery Christopher Robinson was very helpful very polite couldn't recommend them enough will definitely be back again thank you Christopher for your help”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Pauline, Thank you very much for your review. It's nice to know you were happy with the service you received from Chris and that you'd be happy to recommend us. Thanks again, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Vitara.

Posted 1 year ago

“Just had a 54000 mile service . Very efficient and professionally done! Staff are very friendly and helpful. Was advised as soon as my car was ready. I’d say the work done was good value for the money! Will be back next time! Thank you!”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Grahame, Thank you very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the all-round service you received from Team Bradford, your kind comments mean a lot, we'll be sure to share them. Thanks again Grahame, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“We enjoyed our experience at appleyards, never felt under pressure, Lewis spent a long time with us, excellent customer service.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Diane, Thank you very much for your review. It's really nice to know how pleased you were with your purchasing experience, we'll be sure to share your feedback with Lewis, your kind comments mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Diane, we appreciate your review, enjoy your Nissan Micra and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“I called in on Monday morning and chatted with Dominic about a car I had seen online. Dominic was able to arrange for the car to be brought to Keighley from another branch on Tuesday. All paperwork and documents completed quickly and my car was ready to pick up and drive away on Friday! Dominic kept me advised throughout and the whole process was stress free and totally professional. I bought my previous car from Keighley Colin Appleyard and the customer care is consistently excellent.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you so much for your 5-star review of Colin Appleyard LTD. We're really pleased to hear that your experience with us was so professional and stress-free. As a family run business we pride ourselves in delivering exceptional customer care and it's nice to know you were able to experience it yourself first-hand. Thanks again, we appreciate your feedback, we'll be sure to share your kind comments with Dom and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 1 year ago

“OUTstanding customer service, no pushiness. Dominic did a great job and researched deeply into the car that we needed. He had great knowledge and great empathy. He not only found the car that was ideal for our needs, but he also went across to Hudderfield to fetch it and bring it across to Keighley Everyone at the Dealership was very helpful. It was a pleasure to do business with such a trustworthy company.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you very much for your review. It's great to know how pleased you were with your purchasing experience and the service you received from Dom, your feedback means a lot to us, we'll be sure to share your kind comments. Thanks again, we appreciate your support and we wish you many miles of safe and enjoyable motoring in your Renault Captur.

Posted 1 year ago

“Good customer service as usual. Always pleasant staff to talk to”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Dave, Thank you very much for your review. It's nice to know that once again you were happy with the service you received from us. Thanks again Dave, we appreciate your support.

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews