D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Making the purchase was superbly dealt with by Nick Hughes communication and total respect was given, the vehicle was well presented and serviced on collection good price and 12 months warranty was a bonus, also the sales representative Cris who dealt with the collection of vehicle was also very respectful and helpful, and made the long 300 mile journey from west Wales worth doing ,thanks Mr Charles Smith”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Mr Smith, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the all-round service you received from Nick and the team, we'll be sure to share your kind comments, they mean a lot. Thanks again Mr Smith, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 2 years ago

“We had excellent customer service when we took our car for MOT and service. The man who looked after us was so polite and helpful. We were sent a video showing a full inspection of the car underneath, which clarified the break pads were worn. They sorted them out at a reasonable price and in a timely manner. Everything went very smoothly.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Ruth, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Dan at our Bradford dealership, we'll be sure to share your king comments, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Ruth, we appreciate your review and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Excellent service from Luke, the salesman, who went out of his way to ensure that I was able to make an informed decision about buying my Suzuki Ignis. He even offered to take me on a test drive to my house so that I could satisfy myself that it was not too big to park in the limited space available to me. Knowledgeable and attentive every step of the way including after service, to ensure I was satisfied once I'd taken possession of the car. First rate!”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Sally, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Sally, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your New Suzuki Ignis.

Posted 2 years ago

“Jon at Colin Appleyards did an excellent job of selling the Suzuki to me. It is really great to have a salesman who is so knowledgeable about the car. The enthusiasm showed right through whole experience. The additional staff are just the same. Thanks Craig”

Helpful Report

Posted 2 years ago

Hi Craig, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It's great to know how pleased you were with the all-round service you received from Jon, we'll be sure to share your kind words, they mean a lot. Thanks again Craig, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Ignis.

Posted 2 years ago

“Made us feel that there was no rush to make our decision and answers our questions. On collection of the caravan no rush. Even had car mats in the car .”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thank again, we appreciate your review and we wish you all the best with your New Suzuki Swace.

Posted 2 years ago

“Excellent service from Mr. Richard Garnett. He went over all the information required and answered all my questions, and was very helpful and easy to speak with. Overall, my purchase experience was a delight.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Wing, Good to hear back from you and thanks very much for your 5-star review. It's great to know how pleased you were with the overall purchasing experience. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Wing, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 2 years ago

“Excellent service from Ami.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you for your 5-star review. It's great to hear how pleased you were with the service you received from Ami, we'll be sure to share your kind words, Thanks again, we appreciate your support.

Posted 2 years ago

“Very friendly customer service. No problem at all booking my car in for service and also booking a car for me to use for the day whilst mine was in. Was ready for collection promptly. Great to have it cleaned also!”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Jane, Good to hear back from you and thanks very much for your feedback. It's great to know how pleased you were with the all-round service you received from Barrie and the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your review Jane and would like to take this opportunity to thank you for once again choosing Colin Appleyard to Service your Suzuki Ignis.

Posted 2 years ago

“Great service, fair price. Live streaming of service was a surprise.please keep it up”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Michael, Thank you for your feedback. It's nice to hear how pleased you were with the service you received from Jason and the team at our Bradford dealership and we'll be sure to keep up the CitNOW Live Video's, they are very much liked, Thanks again Michael, we appreciate your review and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Prompt, attentive and friendly service Car ready when they said it would be and I was informed of this promptly My car had been cleaned, which is great”

Helpful Report

(Bradford) - Posted 2 years ago

Hi John, Good to hear back from you and thanks very much for your 5-star review. We're really pleased to know how happy you were with the service you received from Dan and the team at our Bradford dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback John and would like to take this opportunity to thank you for once again choosing Colin Appleyard to Service your Suzuki Swift.

Posted 2 years ago

“I have taken delivery of my car today, and the exchange of my vehicle, everything went smoothly, Chris Robinson the salesman was very thorough , he went over all the information required and answered all my questions, a very knowledgeable man he is also very approachable, easy to speak with, I am happy with my purchase, I have no negative issues. Regards Susannah Ratcliffe (mrs)”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Mrs Ratcliffe, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you are with your Suzuki Ignis and also the service you received from Chris, we'll be sure to share your kind comments, they mean a lot. Thanks again Mrs Ratcliffe, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Always good thx steve s”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Thank you for your 5-star review. It's great to know that once again you were happy with the service you received from us. Thanks again, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Excellent service from Nick Hughes when buying car, clear explanations, all details given, fair price for car trade in and easy comprehensive hand over. Car in immaculate condition and assistance given to set up phone, sat nav, radio stations etc.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Pauline, Thank you for your feedback. We're very pleased to know how happy you were with the presentation of your car and also the service you received from Nick. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Pauline, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 2 years ago

“Lovely service ! Thank you Angela”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you very much for your review. It's nice to know you had a 5-star experience and that you were happy with the service you received from Angela. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Very pleased with the purchase of a Suzuki Vitara from your Huddersfield dealership, the car is a 2017 model which was in excellent condition. After an initial phone call and a short conversation with the salesman Christian, a viewing that same afternoon and a test drive the vehicle was purchased. From start to finish very professional and they were a pleasure to do business with. The car was purchased for my wife who absolutely loves the Vitara.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Paul, Thank you very much for taking the time to share your thoughts with us. It's great to hear how pleased Mrs Watkin's is with the Suzuki Vitara and we'll be sure to share your comments with Christian and the team. Thanks again Paul, we appreciate your feedback, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Service booked in advance at my convenience, car returned at the time arranged. I had a loan car whilst mine was with the dealership. Excellent all round”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Always made to feel welcome from the time you walk in and meet Barry on reception.They cannot do enough for you.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Peter, Good to hear back from you and thanks very much for your 5-star review. It's great to know that once again you were happy with the service you received from Barrie and the team, we'll be sure to share your kind words, they mean a lot. Thanks again Peter, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Such a good helpful salesman in fact the best one I have come across for a long time didn’t rush us explaining everything slowly to make sure we understand everything excellent customer service”

Helpful Report

(Keighley Nissan) - Posted 2 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your Hyundai i10.

Posted 2 years ago

“They have helped to choose the right car for us. They answered all our questions and have gone out of their way to make changing our car a good experience Excellent service”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you for your feedback. It's great to hear how pleased you were with the service you received from Chris and the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your feedback, enjoy your New Subaru XV and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Customer service couldn't be better, the general environment within the showroom is welcoming and comfortable. It helps considerably when selling quality products at any level but the environment has an important part to play, all questions were answered with accuracy. I'd definitely look in this direction for any future vehicle purchase considerations.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Stewart, Thank you for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Nick and the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Stewart, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your Suzuki Ignis.

Posted 2 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews