D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, clear, great service video”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Carol, Thanks very much for your review. We're glad you had a 5 star experience.

Posted 3 years ago

“Very happy with MOT and service. Pleasant young man came to collect and bring back car.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Bill, Good to hear back from you and thanks very much for your review. We're glad we were able to provide you with a 5 star service. Thanks again Bill, we appreciate your support.

Posted 3 years ago

“I'm usually the one to organise anything to do with our cars. On this last occasion I was flat on my back in a Nursing Home following a fractured pelvis. My wife had to deal with the booking for the service & mot & was extremely happy with the helpfulness of all concerned including picking the car up & delivering it back to the house. Not that my previous experience expected anything but!”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Mr John, Thank you for taking the time to send us your feedback. It's great to hear that once again you were happy with the service that you received from Matthew and the team at our Huddersfield dealership and we'll certainly share your comments. Thanks again Mr John, we really appreciate your support and we wish you a speedy recover with the healing of your fractured pelvis.

Posted 3 years ago

“Good old fashioned, quality service from Barrie and his service team. Thanks. I'd forgotten to bring a mask and Nick Hughes (Sales) went in to get me one.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Martin, Thanks very much for your feedback. It's great to hear how pleased you were with the service that you received from the team at our Ashton dealership and we'll be sure to share your comments. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Martin and we'll look forward to seeing you again on your next visit.

Posted 3 years ago

“Very happy the the warm and friendly service 5⭐️”

D. M. Keith (Colin Appleyard) Limited 5 star review on 11th May 2021

Helpful Report

(Bradford) - Posted 3 years ago

Hi Christopher, Good to hear back from you and great photo. We're very pleased to hear how happy you were with the service that you received from Matthew at our Bradford dealership and we wish you many miles of safe and enjoyable motoring in your New Suzuki Swift. All the best Christopher and thanks again, we appreciate your support.

Posted 3 years ago

“We have just purchased our 2nd Suzuki from Colin Appleyard. A professional but friendly approach. No pressure selling. Very helpful with everything. Would recommend without hesitation.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Liz, Thanks very much for taking the time to share your thoughts with us. It's great to hear how pleased you were with the service that you received from Steve and we'll be sure to forward your comments onto him. We hope you enjoy your New Suzuki Swift Liz and thanks again for your review, we appreciate your support and very much value your loyalty.

Posted 3 years ago

“Totally professional from start to finish”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Michael, Good to hear back from you and many thanks for your review. We're glad you had a 5 star experience and very much hope your enjoy your Suzuki S-Cross.

Posted 3 years ago

“Sold my car to Colin Appleyard with confidence and with all my questions answered, the price I got was what I was asking for and the guy's I dealt with were polite and informative. The process couldn't have been easier and I did not have to worry about the deal falling through or no money hitting my account which is always on your mind when selling privately. The car was collected at the agreed time and during the handover the funds were bank transfered. I suspect if I was to buy a car it would be a similar happy experience.”

Helpful Report

Posted 3 years ago

Hi Gary, Many thanks for your review. We're very pleased to hear how smooth the transaction went when we purchased your Suzuki Jimny from you and we'll certainly forward your comments onto Dean, they'll mean a lot to him. Thanks once again for your review Gary, we appreciate your support and if there is anything in the future that we can help or advise with then please don't hesitate to contact us.

Posted 3 years ago

“Booked my car in for MOT service was really good the only down side was i tried to ring them as i had forgot what day my car was booked in so i rang them it rang for a awhile then they put the phone down on got hold them eventually apart from that good service”

Helpful Report

Posted 3 years ago

Hi Peter, Thanks for your feedback and we're very sorry to hear of the issue you experienced when trying to contact the dealership. As a family run business we do pride ourselves on the service that we provide and would like to assure you that the phone wouldn't have been put down with intent. We do apologise Peter for the inconvenience and certainly hope this won't deter you from visiting us again in the future.

Posted 3 years ago

“Appleyard's Ashton Amazing, just had my 3rd car serviced & MOT. Always a first class job, pick up & return no problem. Always great customer service, always great everything. Recommend to all, will be looking for my fourth car from them as soon as we are allowed to visit.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi John, Good to hear back from you and it's great to receive feedback regarding your experience with the team at our Ashton dealership, We're so pleased to hear that once again you were satisfied with the service that you received from us and we'll be sure to share your comments with the team, they'll mean a lot. Thanks again John, we really appreciate your support and very much look forward to providing you with the same great service in the future.

Posted 3 years ago

“Excellent: job done quickly & efficiently. Also top class customer service. I would highly recommend Simon & colleagues at Colin Appleyard, Bradford. Thank you”

Helpful Report

Posted 3 years ago

Hi Julie, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“Really very pleased with all the staff at Colin Appleyard, especially our car dealer Michael Wright, nothing too much trouble. He got us the car we wanted at the right price. The car was ready for us to collect when he said. Thanks everyone.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Brenda, Good to hear back from you and many thanks for the 5 star review. It's great to receive feedback regarding your purchasing experience with Michael and the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Brenda, enjoy your Suzuki S-Cross and we look forward to being of service to you again in the future.

Posted 3 years ago

“Always the same , nothing is too much trouble and everyone friendly”

Helpful Report

Posted 3 years ago

Thank you for your feedback. We're glad you once again had a 5 star experience and found all our staff to be friendly. Thanks again, we appreciate your support.

Posted 3 years ago

“No pressure selling. Made us feel appreciated. Very knowledgeable and helpful, friendly but not over bearing. Your employees manner and the overall impression of the branch contributed to our purchase. Thank you for a pleasant experience.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Stephen, Thank you for taking the time to share your thoughts with us. It's great to hear how pleased you were with the service that you received from Nick and the team at our Ashton dealership, your kind words mean a lot. Thanks again Stephen and we'll look forward to you taking delivery of your New Suzuki Swift.

Posted 3 years ago

“We have had so many suzukis now and every one has been fab ,the prices are really good.service is second to none I will not go anywhere else except suzuki”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Mrs Hirst, Good to hear back from you and thanks very much for the glowing review. It's great to hear that once again you were pleased with the service you received from Steve and the team, we'll forward your kind words on. Enjoy your New Suzuki Swift and thanks again for your review, we appreciate your support and very much value your continued loyalty.

Posted 3 years ago

“Punctual,professional and friendly service”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Ronnie, Thanks very much for your review. It's great to hear you received punctual, professional and friendly service from Angela and the team and we'll be sure to share your comments. Thanks once again Ronnie, we appreciate your support and look forward to providing you with the same great service on your next visit.

Posted 3 years ago

“Everything was fine with the work I had done, the customer service was excellent I would thoroughly recommend Appleyard's as I have dealt with them for 6 year's.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Stuart, Good to hear from you and many thanks for the glowing review. It's great to hear that once again you were pleased with the service that you received from Angela and the team. Thanks again Stuart, we appreciate your support and very much value your continued loyalty.

Posted 3 years ago

“Good customer service . Very friendly and efficient”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Sue, Thanks very much for your review. We're really pleased to hear how satisfied you were with the service that you received from the team here at our Keighley dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Enjoy your Suzuki Swift Sue and thank you for choosing Colin Appleyard.

Posted 3 years ago

“I found the salesman Ashley very nice and polite not pushy with alot of knowledge. He gave me a fair price for my car and was very helpful. I would come again. I would recommend my friends and family too.”

Helpful Report

(Keighley Nissan) - Posted 3 years ago

Hi Rebekah, Good to hear back from you and thanks very much for sharing your thoughts with us. It's great to hear how pleased you were with the service that you received from Ashley, your kind words will mean a lot to him. Thanks again Rebekah, enjoy your Nissan Micra and we'll look forward to providing you with the same great service on your next visit.

Posted 3 years ago

“Fantastic friendly and efficient service. Karl was very patient and helpful.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Gerald, Good to hear back from you and thanks very much for your feedback. It's great to hear how pleased you were with the service that you received from Karl, we'll be sure to share your thoughts with Karl, your kind words will mean a lot. We wish you many miles of safe and enjoyable motoring in your New Suzuki Ignis and thank you for choosing Colin Appleyard.

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews