D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First rate customer service. Professional and courteous. Pleasant environment”

Helpful Report

Posted 5 years ago

Hi, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 5 years ago

“This is the first time I have bought a Nissan and I am certain it won’t be the last! The service I have received from stepping foot into the shop and the after care after buying my car has been fantastic. A big thank you to ashley for all your help. I love my Juke :)”

Helpful Report

(Keighley Nissan) - Posted 5 years ago

Hi Julie, Good to hear from you and many thanks for taking the time to send us your feedback. We're delighted to hear how pleased you are with your Nissan Juke and also the service that you received from Ashley. Here's wishing you many miles of Safe and Enjoyable motoring and thank you for choosing Colin Appleyard.

Posted 5 years ago

“Great service received from dean and a good price received for my part exchange. The used vitara i purchased was exactly as described over the phone by dean and came fully serviced. Would definitely recommend”

Helpful Report

(Ashton-under-Lyne) - Posted 5 years ago

Hi, Many thanks for taking the time to send us your feedback and leave us such a great review. We're delighted to hear how happy you are with the service that you received from Dean and we will be sure to forward your kind words on. Thanks again, we really appreciate your support and very much hope you enjoy your Suzuki Vitara.

Posted 5 years ago

“Excellent service from start to finish. Ian was very informative and accommodating. I reccomend this company 100% to anyone thinking of buying a car, new or used. Thanks Ian at the Bradford branch for your wonderful service.”

Helpful Report

(Bradford) - Posted 5 years ago

Hi David, Good to hear from you and thanks very much for taking the time to leave us such a glowing review. It's great for us to hear how satisfied you were with the service that you received from Ian at our Bradford dealership and we will forward your kind words onto him. We wish you many miles of Safe and Enjoyable motoring in your Suzuki Swift David and thank you for choosing Colin Appleyard.

Posted 5 years ago

“Part - exchange offer was too low, based on some Car Magazine valuation, and very unrealistic for the age and condition of my car.”

Helpful Report

Posted 5 years ago

“Good value, excellent service from everyone.”

Helpful Report

Posted 5 years ago

Hi Colin, Thanks very much for leaving us a 5 star review. We're so pleased to hear how satisfied you are with the service that you have received from the team at our motorcycle branch and we will forward your kind words onto them. Thanks again Colin, We really appreciate your support and look forward to providing you with the same great service in the future.

Posted 5 years ago

“Scruffy person chucked his crisp packet out of the car window onto the street in Huddersfield on 21/2/2020 At 1:50 Says a lot about their attitude what a vile person. How ignorant!!!”

Helpful Report

Posted 5 years ago

Hi, Thank you for taking the time to send us your feedback and for bringing this to our attention. We hope you can please accept our apologies in the first instance. As our company vehicles are very rarely used by staff during the day due to been lent out to service customers we are unable to identify the said person as a member of our staff. If you are able to provide us with any more information we will ensure your comments are investigated and take any appropriate action as we can assure you that this is something we certainly would not tolerate. You can contact us at https://www.colinappleyard.com/company/feedback

Posted 5 years ago

“The staff are always helpful. The customer service is brilliant.”

Helpful Report

(Bradford) - Posted 5 years ago

Hi Mr Jowett, Thank you for taking the time to send us your feedback. It's great to hear how satisfied you are with the service that you received from Jason and the team at our Bradford dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Mr Jowett, We really appreciate your support and very much look forward to providing you with the same great service in the future.

Posted 5 years ago

“The service dept are excellent. They service the car and do a first class job.”

Helpful Report

(Bradford) - Posted 5 years ago

Posted 5 years ago

“My bike went in for mot on Tuesday at 9am I was met by Malcom who took care of the me and the bike great service and was ready on time if not before Thanks”

Helpful Report

Posted 5 years ago

Hi Les, Thanks very much for taking the time to send us your feedback. It's great for us to hear how happy you are with the service that you received from Malcolm at our motorcycle branch. Thanks again Les for sending us your feedback, We really appreciate your support.

Posted 5 years ago

“Great service from Colin Appleyard Bradford. Sam Alom, the sales representative is a credit to the organisation. He provided fantastic customer service from start to finish, showing great attention to detail. He made the whole process of purchasing my car very easy!”

Helpful Report

(Bradford) - Posted 5 years ago

Hi Roberta, Good to hear from you and thanks very much for taking the time to send us your feedback. We're delighted to hear how happy you are with the service that you received from Sam at our Bradford dealership and we will be sure to forward your kind words onto him. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Roberta for your review, we really appreciate your support. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 5 years ago

“Waited for 12months for the car to arrive. Excellent communication from matthew. Enjoying the new car.”

Helpful Report

(Keighley Suzuki) - Posted 5 years ago

Hi, Thank you for leaving us a 5 star review. We're very pleased to hear how much you are enjoying your Suzuki Jimny and also that you were satisfied with the communication from Matthew. Thanks again for your feedback, we really appreciate your support and very much look forward to seeing you upon taking delivery of your New Suzuki Vitara.

Posted 5 years ago

“Helpful and informative advise”

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(Keighley Nissan) - Posted 5 years ago

Hi, Thank you for leaving us a 5 star review. It's great for us to hear how helpful and informative you found our staff to be. Thanks again for your review and we wish you many miles of Safe and Enjoyable motoring in your New Nissan Juke.

Posted 5 years ago

“Excellent customer service provided by the team at Keighley, in particular Ashley Pates. He was friendly and approachable and was able to answer all of our queries. Would thoroughly recommend them.”

Helpful Report

(Keighley Nissan) - Posted 5 years ago

Hi, Thank you very much for taking the time to send us your feedback. It's great for us to hear how satisfied you are with the service that you received from Ashley at our Nissan dealership and we will be sure to forward your kind words onto him. Thanks again for your review, we really appreciate your support and very much hope you enjoy your New Nissan Leaf.

Posted 5 years ago

“I had a new key cut for my old Sazuki jimny at the Bradford branch , because it takes a while to program the new key my wife and I were going to walk to a nearby garden centre to kill some time. Tracy said why not just take one of our cars ,which we did ,as it rained heavily as we returned we were pleased to have taken the offer . What great service , we will be back.”

Helpful Report

(Bradford) - Posted 5 years ago

Hi Tony, Thanks very much for taking the time to send us your feedback and leave us a 5 star review. We're delighted to hear how happy you are with the service that you received from Tracy at our Bradford dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Tony and we look forward to providing you with the same great service in the future.

Posted 5 years ago

“Having recently purchased a vehicle from your Huddersfield branch I would like to say how pleasant it was to to be able to look at cars without being hounded by pushy salesmen. A big thank you to Karl for his relaxed & efficient service. Nothing was too much trouble & was able to answer any further queries that I had. I would highly recommend a visit to the showroom to anyone looking to purchase a new car.”

Helpful Report

(Huddersfield) - Posted 5 years ago

Hi Steve, Good to hear from you and thanks very much for leaving us a 5 star review. It's great for us to hear how well Karl at our Huddersfield dealership looked after you and also that you would highly recommend us. Thanks again for your review Steve, we really appreciate your support and very much value your business.

Posted 5 years ago

“Great service! Matthew was very helpful at the keighkey branch! And saw me several times as I was back and forth deciding the right car :)”

Helpful Report

(Keighley Suzuki) - Posted 5 years ago

Hi, Thank you for leaving us a 5 star review. We're delighted to hear how satisfied you are with the service that you received from Matthew and we will forward your kind words onto him. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We hope you enjoy your New Suzuki Vitara and thank you for choosing Colin Appleyard.

Posted 5 years ago

“excellent and friendly service from colin appleyard's Bradford branch John Toth helped me through my purchase and found just the car I wanted, everything went so smoothly, and I'm delighted with my 2nd celerio.”

Helpful Report

(Bradford) - Posted 5 years ago

Hi Mr Hindley, Good to hear from you and thanks very much for taking the time to send us your feedback. It's great for us to hear how delighted you are with your Suzuki Celerio and also how pleased you were with the service that you received from John. Thanks again Mr Hindley for your feedback, We really appreciate your support and very much value your loyalty.

Posted 5 years ago

“From start to finish Adam our sales representative was very helpful with lots of information about the car and offers, he explained everything on the test drive that helped us with the controls. Top man, 5 stars.”

Helpful Report

(Keighley Nissan) - Posted 5 years ago

Hi Denise, Thanks very much for leaving us a 5 star review. It's great for us to hear how pleased you are with the service that you received from Adam and we will be sure to forward your kind words onto him. Thanks again Denise and here's wishing you many miles of Safe and Enjoyable motoring in your Nissan Qashqai.

Posted 5 years ago

“With regret we were unable to purchase a vehicle, particularly after we had received such courtesy and stressless sales advice, Both Stephen and your most recent addition to the Sales team, Patrick were the most committed representatives who gave us a lot of their time. We are genuinely disappointed that it was not possible to 'close the deal' on this occasion. We wish the Company a continuing lively and progressive existance in what we are aware is a very competitive market. Thankyou”

Helpful Report

Posted 5 years ago

Hi, Many thanks for taking the time to send us your feedback. We're delighted to hear how happy you were with the service that you received from Steve and Patrick at our Keighley dealership and we will certainly forward your kind words onto them. Whilst on this occasion it wasn't possible to close the deal, we thank you for your time in visiting our showroom and very much hope that you would consider us in the future.

Posted 5 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews