Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.18

4.2 Rating 2,452 Reviews

80 %

of reviewers recommend Cohorted

About Cohorted:

Cohorted brings the magic of product discovery online by connecting everyday beauty lovers with a taste for premium, to leading beauty brands that you can fall in love with, if not already… From our No1 premium subscription beauty box to our Limited-Edition curations, our team of beauty enthusiasts promise to bring you the best in beauty discovery for you to trial.

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customerservice@cohorted.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't yet ordered it, but my friend receives it and I love all the products in it. It's as if it was custom made for me.”

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“Does anyone know if Cohorted give tracking number? They are responding vaguely to my queries but not giving any tracking number. I am very uncomfortable with their way of doing things. Seems shady to me. I have already paid 102 Pounds for 2 boxes and have received nothing.”

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“This wowcher cohorted box is a joke after waiting forever to receive after loads of unanswered emails it finally arrived today ,I through after all this time it was worth the wait but was i wrong ,one item was ok but the rest you could buy better in poundland luxury beauty box my eye... oh just remembered the box was damaged”

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“Ordered a beauty box online via Wowcher.. supposed to be delivered over a week ago.. emailed customer service to get an update (as is a valentine's Day gift) and not had a reply except a generic email reply to say someone will contact me within 24 hours..3 days later and no contact nor reply to a second email I sent.”

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“I was a little disappointed as this was my very first Cohorted Beauty Box and I did not receive the BYBI Plumber Lip Balm or the Show Beauty Texturing Spray as outlined in the Cohorted January booklet. I am looking forward to trying the lip mask and the Sachajuan Hair repair. The Jaclynn Hill eyeshadow palette had too much reds, but I may be able to use as blushes instead.”

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Thank you for your feedback, Marion. If you haven't already, please contact our customer service team at customerservice@cohorted.co.uk and we can look into your issue for you.

“The best Beauty box 😍 i am so in Love ❤️❤️❤️❤️”

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Thanks for your feedback, Iza.

“Overall I enjoy the boxes but my January box was quite disappointing. The items are more from budget brands and this is the second eye shadow pallet in a row. Hopefully feb is better or ill be deciding on if I want to continue receiving the boxes.”

Helpful Report

Thanks for your feedback. We're deeply saddened to hear you weren't entirely satisfied with your January Edition Beauty Box. It's only through reviews like yours that we can improve the quality of future Beauty Boxes. I have passed your feedback onto the rest of our team. However, we're certain you'll love your February Edition Beauty Box just as much as we do.

“I was a bit disappointed in the January Box, but guess I was just unlucky in that I already had the Morphe Palette and the Bybi Lip Balm and I don't really get on with Show Beauty Hair Products they don't suit my curly hair and we seem to have had a lot of this brand over the last 12 months. Also I am always a little baffled as to why a premium Beauty Box would include Morphe as this is a budget brand and very hit and miss in the quality of their products, I stopped buying this brand a few years ago as the quality seemed to be getting worse. I'm sure plenty of subscribers would love the products but just not for me this time :( fingers crossed that Febs Box is better.”

Helpful Report

Thanks for your feedback, Niamh. We're deeply saddened to hear you weren't entirely happy with your Beauty Box this month. We take great pride in providing the best premium Beauty Box service and it seems on this occasion we have fallen short of the mark. I have passed your feedback onto the rest of our team and we will certainly be looking into making our box more accommodating for all. We're sure you'll love your February Beauty Box just as much as we do.

“Its like my birthday every month when my Cohorted box arrives! Amazing quality products and a chance to try less familiar brands. I just look forward to it from month to month.”

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Thanks for your positive feedback, Debs. We really appreciate your kind words.

“Beautiful, quality products. Well worth the price. Certain sense of exclusivity.”

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Thanks for your feedback!

“Amazing value for money, customer service was on point and I’m so impressed that I’m getting more box subscriptions for family for Christmas!”

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Thanks for your review, Nicole.

“Loves this box.. such nice products!”

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Thanks for your feedback, Lauren.

“Really nice box and great products! Would be nice if they start including some more body/ hair products (shampoo, body wash etc)”

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Thanks for your review! Our beauty box curators work hard to provide the best experience possible. I will pass your feedback onto the rest of our team!

“A wonderful treat to myself each month. I received a Cohorted Box last year as a gift from my daughter for Christmas. It gave me immense joy for the 3 months to follow which frankly can be a little grim. However each month I sat down with a cup of tea to enjoy the amazing choice of beauty products inside from Chanel makeup to beautiful new highlighting face creams that I would never have discovered and which are now regularly purchased. Wonderful perfumes, body creams and makeup shades have all entered my world in generous sizes. I now subscribe myself and can only say that this is money well spent. Thank you to the curators of these boxes and to the amazing brands that have the insight to work with the brand... I look forward to my next box ... and that rewarding cuppa!”

Helpful Report

Thank you for your kind words, Deborah. We really appreciate your positive feedback and we're sure you'll love your next Beauty Box just as much as we do!

“Love how there is a variety of products in each box and a variety of brands, look forward to this box each month and trying things that I wouldn’t of previously thought of buying! Great value for money too”

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Thanks for your review, Natasha.

“Very nice box with very nice full size products. I love it!!!”

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Thanks for your review, Makato.

“I know it's hard to please everyone as we all have different skin types / tastes in makeup, but the Kat Von D Lipstick shade in the November Box was awful and I can't imagine it suiting anyone, this is the second time there's been a rubbish lipstick shade in a Box, just leaves me feeling a bit flat.”

Helpful Report

We're deeply saddened to hear you were disappointed with the Kat Von D Lipstick in your Beauty Box this month. This doesn't sound like the experience we strive to deliver to our subscribers. Wherever possible, we try to offer the best Beauty Box experience on the market. We can only do this thanks to feedback like yours. I will pass your feedback onto the rest of our team.

Thanks for your review, Niamh. It's only through feedback like yours that can help us improve our Beauty Boxes going forward. I have passed your comments onto our curation team. If you have any further questions or concerns, don't hesitate to contact our customer service team (customerservice@cohorted.co.uk)

“I know it's hard to please everyone as we all have different skin types / tastes in makeup but the Kat Von D lipstick in this months Box was an awful shade I can't imagine it suiting anyone, this is the second time there's been a rubbish lipstick shade, it always leaves me feeling a bit flat.”

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“Great box, as usual. I look forward to my box every month, a treat just for me.”

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Thanks for your review, Fern! We're sure you'll love your next Beauty Box just as much as we do!

“It was great box this month, I was really happy of this 👍”

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Thanks for your feedback, Lenka!

Cohorted is rated 4.2 based on 2,452 reviews