Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.18

4.2 Rating 2,452 Reviews

80 %

of reviewers recommend Cohorted

About Cohorted:

Cohorted brings the magic of product discovery online by connecting everyday beauty lovers with a taste for premium, to leading beauty brands that you can fall in love with, if not already… From our No1 premium subscription beauty box to our Limited-Edition curations, our team of beauty enthusiasts promise to bring you the best in beauty discovery for you to trial.

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customerservice@cohorted.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had a few Cohorted beauty boxes, that's when I can get hold of them as they do sell out quickly! The ones I have had have all been brilliant, and I have the August one on order so one to look forward to as well. In July's box I got four items all decent quality and brands so the standard is clear. It had a make up pallette from the Snow White and the Huntsman film, when I tried it I loved the colours and the quality of make up, a great staple item! My favourite nail polish was also included by Nails Inc, a matte shade I would probably not have chosen but it was nice to try. The Gucci body lotion felt a bit random in the box but again a great brand. Finally a huge tube of St Tropez fake tan, who doesn't need that in their lives? For the box price - 20 you get a quality surprise in the post and most things I will use myself or find a home for.”

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“Cohorts beauty boxes are always packed with excellent, quality products and service and delivery is always efficient”

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“Fabulous company a truly great idea, excellent customer service”

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“Generally i've been really impressed with the contents of the Cohorted boxes but i think the July box let them down a little. It was quite obvious that it was old stock since a palette from a film that came out 3 years ago was included. Overall though, i have really liked the opportunity to try high end brands at a good price.”

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“Cohorted is great, good selection of products at competitive prices and their beauty box is amazing. I currently subscribe to 6 monthly beauty boxes and try to get the Cohorted ones each month also as they are defiantly my favourite! Always beautiful items and mostly full size”

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“The boxes are like gold dust but once you do get your hands on one I feel you are guaranteed to get some high end products to try out. Although a few times there has been products that would only work for a particular skin colour eg bronzer, fake tan there has always been something great to try out for instance MAC eye shadows and nail polish, and eyeshadow palettes. I've found myself being rather excited to see what's in the box every month!”

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“The boxes give such a variety of items and they are brands that I have not tried before so it's a real benefit.”

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“The quality of the products in these boxes is amazing. And no teeny tiny useless samples, proper full size items so you really know whether you like or not. Seen a couple of negative mentions of customer service; I have had problems ordering boxes due to demand but once I had to contact them regarding an incorrect item and the response time and resolution was excellent.”

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“I ordered my July box away back in April and it's now the 24 July 2015 and still haven't received it. I contacted them about two weeks ago and after a long delay they finally replied and said they would send out another one, still haven't got that either. I have complained and now waiting a full refund. Their customer service is appalling. There are more alternative and better quality beauty boxes than theirs. Ridiculous how they treat their customers.”

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“I have rated it as normal due to the products in the box, which are good quality but if anything goes wrong the customer service is really poor. I initially ordered 2 boxes and only received 1, it took weeks of emailing and phoning to be told I was only allowed 1 box (I was then refunded). I received an extra box in July and received an email asking me to return it (I had to pay for the postage up front), which I did straight away, I would have expected some communication thanking me for doing so but nothing.”

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“I purchased both the cohorted june and july box and (particularly in comparison to the previous boxes), was left a little deflated. The snow white palette was a little questionable since the movie had been released quite a while ago, leaving me to ponder on how old the makeup was. The st tropez tan was not of particular use to me as well as the nails inc polish, whose old packaging indicated it had also been an old product. I did however likethe gucci guilty showergel, which had a strong smell that lingered for long after it was used. Heres hoping the August box fares better :)”

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“I have bought several things from Cohorted and was lucky enough to get the June box! I adore this website. The only negatives are that if you see something you want, make sure you buy it because it will go! I wish the beauty boxes were more available because they're by far my favourite beauty boxes that are available.”

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“Ive had two boxes now and loved both! In the first one I got Michael Kors lipstick and Dolce and Gabana nail varnish which was amazing, then in the second one I loved the St Tropez gradual tan. Love love love ????”

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“Loved the contents of the July beauty box especially the Snow White themed pallete. Definitely worth the money”

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“Great boxes, July's box not as good but hopeful for August”

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“I have had two cohorted boxes so far and already received two products which are daily must haves. I loved my Mac eyeshadow in shroom and my cargo bronzer. I now have two beautiful full sized eye shadow palettes too. My favourite thing about this box is the fact you get full sized products not samples. It's absolutely fantastic!”

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“I did not like this months box at all. I don't like to look tanned, the lipstick in the pallet does not suit me, my skin is too sensitive for the lotion and the nails inc polish was on sale 2 years ago. Clearly they can't get rid. Pretty gutted as I had such high hopes.”

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“Overall good service, you can track your package. June box products were very good.”

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“If the customer service was as high end as the contents of the box, the company would be amazing. Both of the boxes that I have received were packed full of high end goods. Sadly, Cohorted have never replied to my emails. They have sent me a duplicate box for July (which I emailed them and told them about) and I received a "dear all" email asking me to send it back at my own cost and then they would refund me! It concerns me how long I would wait for my refund...”

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“Loved the boxes except for the July one which was just old stock and only worth the price I paid for the box. Discounts on Cohorts not as good as it used to be, not enough stock of some items xx”

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Cohorted is rated 4.2 based on 2,452 reviews