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Cohorted Reviews

4.2 Rating 2,452 Reviews

80 %

of reviewers recommend Cohorted

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About Cohorted:

Cohorted brings the magic of product discovery online by connecting everyday beauty lovers with a taste for premium, to leading beauty brands that you can fall in love with, if not already… From our No1 premium subscription beauty box to our Limited-Edition curations, our team of beauty enthusiasts promise to bring you the best in beauty discovery for you to trial.

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customerservice@cohorted.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully presented and great products xx”

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Thank you for your feedback, Elaine.

“Great products”

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“I've recommended this beauty box subscription to all my Coworkers. Best decision I've ever made.”

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“International parcels arrive much quicker than expected, my wife was very happy with her cohorted box”

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“Absolutely adore receiving my cohorted boxes every month.”

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“I always love receiving my parcel and trying new things. This month was particularly good.”

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“I am a Switzerland subscriber. The box always arrives in great time and condition. Danke.”

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“I've been a subscriber for 2 years now. The boxes get better and better every month. It's like Christmas every day!”

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“I subscribed as they had a 'Free gift with first purchase' offer. I am in love with my first beauty box, the Ciate balm is incredible.”

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“I continuously get excited when receiving the cohorted beauty box because it has a range of fantastic products inside, which I use on a regular basis! I love love love the most recent one and already, I've been using my NYX highlighting palette and my new eyeliner! Can't say a bad word really!”

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“I emailed the customer service and they responded within a few hours. I feel so much safer knowing they're always on hand to help as I've unfortunately not had the same experience with other businesses. 5 Star.”

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“Best Beauty Box by far! Deffo recommend”

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Thank you for your feedback, Danielle.

“Subscribed for my Mother as a birthday present. She has nothing but great things to say about Cohorted. I can't thank you guys enough! x”

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“Very happy with my February box, can’t wait for March!!”

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Thank you for your feedback, Katie.

“Great customer service. Can’t complain.”

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“I have been subscribed since last September and I really love the range of products in the boxes. This month the box had some delays but they emailed explaining this along with the booklet for the box, it was clear they did their best to inform us of a situation that was beyond their control hence the late delivery. They also offered a discount off another box as an apology. I’m Excited to see what’s in next months box :)”

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“I’m so happy. The boxes are amazing.”

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“February's beauty box was perfect. I’m so excited for March.”

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“You can't get in touch with them, they don't ever answer emails. This month's box (February) was late and it was shockingly bad - the quality has gone downhill massively. It's not worth £35: a NYX contour set, a random brush, essential oil, a glow highlighter and a cheap eyeliner. Plus the quality of the box itself has massively deteriorated, the last two are cheap and barely stuck together.”

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Hi Anne, Thank you for taking the time to leave this feedback, we are sorry to hear that you are unhappy with the price of our beauty box. Please be assured that this will be passed onto the relevant departments but if there's anything further you'd like to discuss please contact us on customerservice@cohorted.co.uk Thank you, Cohorted.

“I love leaving positive reviews but sadly I can’t in this case. After a subscribing for three months I cancelled my subscription after paying on the first I did not receive the box, I emailed three times, phoned (no body ever answered only weird automated answerphone), left messages on Twitter, Facebook and Instagram. A week later I had a reply from Instagram and the January box was sent out very late and missing the main item of the clay mask :-(. I was anxious as you pay a month in advance however I did receive this months box following my cancellation. However the products in this months box I could have sourced for the price of the box, sorry to say who wants orange scented oil?? Lavender or any other nice spa smelling oil would have been lovely. The poor customer service and lack (entire absence) of response to my emails about not receiving my January box have sealed the deal and I shall not be renewing my sub subscription or recommending sadly.”

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Hi, I'm very sorry to hear about your recent experience with Cohorted, I can see that a member of the team has been in touch and we do hope to get this resolved. Kind regards,

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Cohorted is rated 4.2 based on 2,452 reviews