Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.18

4.2 Rating 2,455 Reviews

80 %

of reviewers recommend Cohorted

About Cohorted:

Cohorted brings the magic of product discovery online by connecting everyday beauty lovers with a taste for premium, to leading beauty brands that you can fall in love with, if not already… From our No1 premium subscription beauty box to our Limited-Edition curations, our team of beauty enthusiasts promise to bring you the best in beauty discovery for you to trial.

Visit Website

Email:

customerservice@cohorted.co.uk

Write Your review

Tell us how Cohorted made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my cohorted box, it is by far the best subscription box. However there is a lot of repetition. This is great when its face masks or something else you use a lot of but contour palates, highlighter sticks - I really don't need more than one!”

Helpful Report

Hi, we're glad you love your Beauty Box and we're honoured you think so highly of us. I'll pass your feedback onto the rest of our team. We're always looking for ways in which we can improve our service for you.

“Yet more fantastic products I’ve not yet had the opportunity to tr and every product is exactly what I need at the moment. Beautifully presented as always.”

Helpful Report

Thank you for your feedback Katie

“I absolutely loved it, october can’t come soon enough! I have not waited for something so much before. 10/10”

Helpful Report

Hi Ana, we're glad to hear you loved your September Beauty Box. We can't wait for October too, I'm sure you'll love your next Beauty Box just as much as we do.

“Amazing products and fantastic value for money”

Helpful Report

Thanks for your feedback, Suzanne.

“Have been a subscriber for a few months now and have been genuinely impressed so far, and i know that you have to make boxes to suit all. However, I felt this months box (September) was a bit of a disappointment, 2 sample lipsticks, 1 sample face cream, a contour kit that wont suit my pale complexion. Will try the face/eye masks and eye shadow is cute. Hopefully Octobers box will be a more exciting.”

Helpful Report

Hi Deborah, we're sorry to hear you weren't entirely happy with your September Beauty Box. But we're sure you'll love October's Beauty Box just as much as we do!

“So, all throughout August there were sneak peeks from Cohorted for the September box, which was the NARS dual eyeshadow. Come September, I was eagerly waiting for my package and was informed on 6th September it's been dispatched and told it will arrive max by 12th September. I didn't receive anything on 12th September so I contacted them and they said the item was never even dispatched and they'll make sure to get me my box asap. The next day I did get my box, but there was no NARS eyeshadow as advertised even in their September box booklet, and no Benefit dual lipstick either! Both items were replaced with old products left over from previous months boxes such as the Doucce palette. So disappointed and don't trust Cohorted to subscribe ever again. Half the things being described in my information booklet had been replaced with lower grade products. Feeling a bit conned.”

Helpful Report

Hi, we're incredibly sorry you're not happy with this month's Beauty Box. You're more than welcome to reach out to our Customer Service (customerservice@cohorted.co.uk) to see if there's anything we can do to improve your experience with us.

“Cohorted is a high end makeup, skin care and hair care products subscribe beauty box. I love the high quality, the hand selected package, the black box. I prefer makeup and skin care products. Highly recommend this beauty box for anyone. Treat yourself ;)”

Helpful Report

Thank you for your feedback Viki

“Gucci eye pencil: I haven't had a chance to try it yet because I don't tend to wear blue eyeliner. It was exciting to get a luxury brand but I hope the colour actually suits me. The highlighter is great as I really needed a cream-based one rather than a powder. Really good for everyday looks as it is quite light. I haven't tried the eye mask yet but I am very excited about it as this works for anyone, anytime. The same goes for the hair oil, I haven't tried it yet but I was really happy to get it as my hair oil is running out and this is travel size. Finally, I haven't tried the main event, the hair sun products. They look like great products. However, I wonder why Cohorted sent them in August. It would have been great to get them in June so I could have used them throughout the summer. Now, I have less opportunity to use/finish the project. It would be great if Cohorted could anticipate seasonal use slightly more!”

Helpful Report

Thank you for your feedback :)

“Great but summer items should be included in Apr/May edition..not now after holiday time. Now need to wait 12 mths.”

Helpful Report

Thank you for your feedback :)

“The shampoo left my hair feeling luscious after 3 weeks in the Mediterranean sun, and the highlighter is subtle but buildable, so it works for everyday and party! But my favourite of all is the Gucci eyeliner. It’s pigmented and easy to apply, but lasts ALL DAY without smudging! I never use pencil eyeliners to draw my wings, but I think I’m a convert! Thanks!!”

Helpful Report

Thank you for your feedback Anna.

“Greatly enjoy receiving boxes monthly - the products are always high quality and diverse. Never had a box which I regretted having paid for.”

Helpful Report

Thank you for your feedback :)

“August box amazing ........as always! Am never disappointed . Wonderful hair products and the Gucci eye pencil is excellent. Can’t wait to use the sleep mask either ......saving that for a special treat .”

Helpful Report

Thank you for your feedback :)

“I'm very happy that I've decided for Cohorted box. I love the packaging and full size product inside as well. Perfect monthly treat :)”

Helpful Report

Thank you for your feedback :)

“My wife was promised the mermaid nails in this box after it wasn't in the last. Poor customer service response and overpromise under deliver. Such a shame when she loves the products so much but it took the shine off it. Still no response from my online complaint.....”

Helpful Report

Hello Stephen, I'm very sorry to hear of your recent experience with Cohorted, I can see that a member of the team has been in touch and we do hope to get this resolved. Kind regards,

“I really loved my first box, although I don't really use hair products on my hair and there were a few hair care products. Loved all the cosmetics and the mask was amazing”

Helpful Report

Thank you for your feedback Morgan.

“Beautiful products well worth the subscription.”

Helpful Report

Thank you for your feedback :)

“I was very excited to receive this box, since it was my first. I am very pleased with the products, the value and the amount of emotion that came along with Cohorted. Found the interesting products for me, but I will also share some with my besties ❤️ Love to spread joy ❤️ Thank you, Cohorted for the opportunity 😊😊😊”

Helpful Report

Thank you for your feedback :)

“Love it, so luxurious”

Helpful Report

Thank you for your feedback :)

“Loved the August box! Especially loved the face mask and highlighter! I am off to Dubai next month so excited to test out the hair sub protector!”

Helpful Report

Thank you for your feedback :)

“I love this beauty box! Well worth the price and you get a good selection of skincare, makeup and haircare. Ive had alot of beauty boxes in the past and I've never had any subcribtion box like it! Deffinatly the best! 💕”

Helpful Report

Thank you for your feedback :)

Cohorted is rated 4.2 based on 2,455 reviews